Question Stem:
When brands introduce a new product, they typically achieve their revenue goals when they have already established a loyal customer base. On average, brands require about two years of delivering consistent results to develop a loyal customer base. Brand Z will soon launch a new environmentally-friendly hair care product. Even though Brand Z is less than two years old, the company believes that it can reach its revenue goals because an environmentally-friendly version of this hair care product is not currently offered by any other company. Keeping this in mind let's check the answer options.
(A) A competitor recently announced that it has a similar product currently under development.
(B) Many other environmentally-friendly hair care companies have far more loyal customer bases than that of Brand Z.
(C) Profits generated by the product will be greatly reduced because a high-cost marketing campaign will be necessary to generate awareness.
(D) Environmentally-conscious consumers conduct exhaustive research into hair care products and, once established, they are unlikely to change their hair care regimens.
(E) In recent focus groups, at least seven participants indicated that they would prefer the environmentally-friendly version of the hair care product to other versions that are not environmentally friendly.
Solution: The question stem points to a weakener type question. After reading the passage, we can understand that there is a gap here between the conclusion and the premise. Brand Z seems to think that just because no other company provides an environment-friendly version of this hair care product, just by introducing such a product it can achieve its revenue goals even though it's less than 2 years old and presumably does not have a loyal customer base.
(A) A competitor recently announced that it has a similar product currently under development.:: Reading this, there are several questions in my mind, but the biggest one is If the product is under development, how does it affect the revenues of Brand Z, which is going to launch the product? The competitor is not a threat, hence this option is not a weakener.
(B) Many other environmentally-friendly hair care companies have far more loyal customer bases than that of Brand Z.: Many means more than 2. So, it can be 5,10,50, or more companies. But what if 6 environmentally-friendly hair care companies have far more loyal customer bases than that of Brand Z but the other 4,5 or more don't. What if Brand Z needs only 1 or 2 companies' customer bases including their own to reach revenue goals. Then, this statement doesn't hold much weight.
(C) Profits generated by the product will be greatly reduced because a high-cost marketing campaign will be necessary to generate awareness.: Now, granted we do not know what Brand Z's revenue goals are. It can be to break even, generate 10% profit or more, etc. But one thing is sure that this option talks about the after-sale scenario. It talks how profits will be reduced when we have to determine if such a situation is even possible, will they even be able to sell to people. Can they even break even? This might seem more like a strengthener at this point. They are able to sell and also make a profit, though small. For a new brand that's big.
(D) Environmentally-conscious consumers conduct exhaustive research into hair care products and, once established, they are unlikely to change their hair care regimens.: This reaches the heart of the problem. If Brand Z wants to leverage the environmentally conscious side of consumers by providing environmentally friendly version of the hair care product which no other Brand seems to provide, they need willing consumers who would take a liking to their product or a re-motivated by the environmentally friendly version tag. But if such consumers are rarely moved or motivated by new products because they rarely change such products, It calls into question their conclusion. Hence, D forms the correct option.
(E) In recent focus groups, at least seven participants indicated that they would prefer the environmentally-friendly version of the hair care product to other versions that are not environmentally friendly.: If the majority of the people prefer an environmentally-friendly version of the hair care product to other versions that are not environmentally friendly, this is in favor of Brand Z and their conclusion. Their argument is strengthened. Not what we want.