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I think with these sorts of answers (argument criticism) prethinking is more important than ever , after I read the stem , specially this part "To raise Ms. Tours’s salary because of her complaint would jeopardize the integrity of the firm’s merit-based reward system by sending the message that employees can get their salaries raised if they just complain enough." what if her colleagues also think that Ms. Tours merits the raise ??? and they wouldn't complain , having a sort of weakener you can realise that E is the answer.

I like short CR answers so here you go.

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E is the answer. But, B is actually quite compelling...can someone give a clear rationale for why it is wrong? It seems to me that the director does undermined the persuasiveness of Tours...
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Hello GMATNinja ,

Can you please help between Option B & E? Why E is better answer than B?
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Iotaa
Hello GMATNinja ,

Can you please help between Option B & E? Why E is better answer than B?
First of all, this personnel director sounds like a terrible person who should feel bad about him/herself. Sadly, that's not one of the available answer choices. ;)

Anyway, take another look at (B):
Quote:
(B) attempts to undermine the persuasiveness of Ms. Taurus’s evidence by characterizing it as “mere complaining”

(B) focuses on the strength of Ms. Taurus's evidence. The evidence that she supplies is that "her job performance has been both excellent in itself and markedly superior to that of others in her department who were awarded merit raises." The personnel director acknowledges the strength of this evidence, saying that Ms. Taurus's "complaint that she was treated unfairly thus appears justified."

So, the director is actually quite persuaded by Ms. Taurus's evidence. To justify denying her request, the director brings up a different issue entirely: the "integrity of the firm’s merit-based reward system."

Because the director IS persuaded by the strength of Ms. Taurus' evidence, we can't say that the director "attempts to undermine the persuasiveness of Ms. Taurus’s evidence."

(B) is out.

Compare that to (E):
Quote:
(E) overlooks the implications for the integrity of the firm’s merit-based reward system of denying Ms. Tours’s request
This directly points to the issue with the director's reasoning. He/she is worried about the integrity of the reward system -- but how much integrity does that system have if such a stellar employee is unfairly denied a raise?

(E) is the correct answer.

I hope that helps!
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