GMAT Cancel Scores Website Won't Work, Please Help!

Question

Hey everyone,

I took the GMAT last Thursday and didn't get the score I wanted. My practice tests have been much higher than this score so I know I can do better than this but just had a bad test-day situation.

I for some reason didn't cancel the score on the spot and so have been trying to cancel the score on their website as I am well within the 72 hour cancellation range, but for some reason the website isn't showing any actions or scores near my previous exam. The 72 hour window ends tomorrow (Sunday) and I have called about 10 different numbers and sent about 3 different e-mails but since it's the weekend it's unlikely anyone will respond.

Has anyone had this problem before? Will they make an exception to cancel it after the 72 hour window since I've been trying to around the 40 hour mark but their website is just not letting me? I'm really stressed about this since I really don't want any schools to see this lower than usual score for me so any help is really appreciated!

Thanks a lot guys!

Rubina11 · Answer

As per i know anyone will be able to cancel GMAT score online within 72 hours of scheduled exam time for a US$25 fee by log in mba.com account.

phxsuns123 · Answer

Hi Rubina,

I've been trying to cancel the scores on my own on the website, but under the status for my GMAT exam there are no actionable items. It doesn't show I can cancel the scores anywhere on the website as if the site hasn't been updated after I took the exam.

AjiteshArun · Answer

1. Try a different browser: Edge/Firefox/Opera if you're on Chrome. 2. Try another system/connection. 3. Document your attempts (take screenshots). 4. Email everything to Pearson customer support. I don't think steps (1) and (2) are really going to help, as the problem is probably with their systems. I think (hope) that the link will appear tomorrow. Start checking early morning (not that I need to tell you that

). Finally, schools are generally interested in your highest score, so I wouldn't worry too much about this if I were you.

phxsuns123 · Answer

Great yeah hopefully they’ll be able to take care of it after the 72 hour period. Thanks!

Posted from my mobile device

dcummins · Answer

Hey man, what happened with the cancellation? Let me know as i'm interested for future encounters with the GMAT, please!

	Target Test Prep - Save up to $599 $400 Discount + $99 Bonus GMAT Club Tests
	e-GMAT: 60% Off on GMAT Focus Get to 735+ from any starting point
	Magoosh increases your score, guaranteed - 15% off ALL Magoosh GMAT plans with code GMATCLUB15 + Free GMAT Club Tests.
	Manhattan Prep: $99 Bonus Score Higher on Your GMAT Exam. Guaranteed.
	Experts' Global - ~~$1720~~ $960 End-to-End GMAT Prep + App Support: 150+ Videos, 2000+ Questions, 15 FLTs +
	GMATWhiz - $299 ~~$499~~ Experience the course through a free trial.
	GMAT Club Tests - Free Included with every course purchase of $149+ View all deals

GMAT Cancel Scores Website Won't Work, Please Help!

Prep Toolkit

Top 5 GMAT Debrief Videos

615 to 715 in 15 Days (Ria's Strategies)

More than Quant/Verbal Abilities: Speed vs. Accuracy

745 with Only Self-Prep and GMAT Club

From 555 to 765: 210-point Improvement

Perfect 805 Score Debrief by Julia

My Rewards