Great question — let me walk you through how to approach this verbal
TPA step by step.
First, let's understand what each column is asking:- Patron
1's objection development: HOW does Patron
1 build their case against the policy?
- Patron
2's response: HOW does Patron
2 counter Patron
1's argument?
Analyzing Patron 1:Patron
1 says: 'Many of us use the library to supplement our home book collections, and a limit of
5 books is not enough to satisfy our reading needs.' Notice the language — 'our reading needs,' 'many of us.' Patron
1 is grounding their objection in the real, personal consequences the policy has on everyday patrons. They also mention the student exception feels unfair, but their primary argument strategy is about personal impact.
This matches Choice 3: 'Emphasizes the personal impact the policy has on individual patrons.'Why not Choice [b]1 or
5?[/b]
- Choice
1 says Patron
1 'draws an
analogy.' An
analogy would compare the library policy to something else entirely (e.g., 'That's like limiting how many groceries you can buy'). Patron
1 never does this.
-
Choice 5 is tempting because Patron
1 does mention the student exception. But Patron
1 doesn't argue students lack unique needs — they call it 'discrimination based on academic status.' Their core objection is about personal impact, not debunking the student exception.
Analyzing Patron 2:Patron
2 says: 'the library likely implemented this policy to ensure broader access... With limited resources, they need to balance the needs of all patrons.' Patron
2 is reframing the policy as a sensible trade-off given the library's resource constraints.
This matches Choice 4: 'Suggests the policy is a reasonable compromise given the library's constraints.'Key Insight: Patron 1 argues from personal harm; Patron 2 counters by zooming out to the bigger picture of shared resources.So the correct pair is
Row [b]3[/b] for Patron
1's objection and
Row [b]4[/b] for Patron
2's response.
Answer: 3A, 4B