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FROM Cranfield SOM Blogs: Use up to 190 academic libraries across the UK for free!
If you are studying or working away from our two University sites, you may find it more convenient to use a library service nearer to you.

Cranfield University Library Service has signed up to the SCONUL Access scheme which gives all our staff and students free access to up to 190 university library services across the UK and Ireland. The libraries you will be entitled to use will depend on which user category you fall into (postgraduate or PhD student; full time or part time; academic and support staff).

Which library services will I be able to use?

All SCONUL Access members are welcome to use library stock for reference purposes. Depending on your status you may also borrow up to three items on a six week loan basis. Before you visit, we recommend you search the participating Library’s catalogue to make sure the items are available and that SCONUL Access members are entitled to borrow them.

Membership does not entitle you as a visitor to use another library’s electronic resources or have general use of their computers. However, Cranfield University is a member of the eduroam wireless service so you will be able to access the internet and our own online resources from the library you are visiting via your laptop. Please ensure you have set up your eduroam account prior to your visit.

How do I join?

Visit the SCONUL Access website and enter your details. You can then see a list of all the libraries you are entitled to use within the scheme. Select the first library you wish to visit and fill in the online form to apply for access.

We will check your application within three working days to ensure you are a registered user with no outstanding problems on your account. Once your application is approved you will receive an email confirming your eligibility for the scheme.

What should I know about visiting another library?

You just need to take a copy of your approval email and your Cranfield University library card to the library that you wish to join and they will issue you with their own library card. You will need to take this membership card with you each time you visit. Please remember to abide by the rules of the library you are visiting.

We recommend you check the website of any library you intend to use prior to your visit for their opening hours and any conditions of access. For example, you may need to supply a passport-sized photograph for your membership card or new cards may only be issued during office hours. Some libraries also restrict the times at which SCONUL Access members are able to visit, particularly during the April-June period.

What if I want to visit more than one other library?

If you wish to visit another library that is part of the SCONUL Access scheme, you do not need to reapply. Just take a copy of your approval email and your Cranfield University library card when you visit.

Join the SCONUL Access scheme

Photo CC BY-ND 2.0 from https://www.flickr.com/photos/mendolusshank/9248154171
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FROM Cranfield SOM Blogs: Team of Teams
New Rules of Engagement for a Complex World

General Stanley McChrystal

You Tube –https://www.youtube.com/watch?v=WH8lMXBVjN8

Summarised by Keith Thompson

Introduction

Business leaders and managers constantly seek to create, and sustain over time, successful and high performing organisations. In his book, McChrystal draws upon his experience of the war against Al Qaeda in Iraq (AQI). As leader of Joint Special Operations Command (JSOC) in this war, the Allied forces were badly losing despite being better funded, trained and equipped. He tells the story of how he learned about and developed the organisation to find and ultimately killAbu Musab al-Zarqawi the leader of AQI at that time, effectively winning the campaign.

Within this review, some of the key topics covered are:

– Overview of the book

–  Key Players

– Insights

– Analysis of Insight

– About the Author

Overview

McCrystal’s second book focuses on his leadership of Joint Special Operations Command (JSOC) in Iraq. The Allied Forces were losing the campaign and McChrystal describes himself realising that the established practices of Command and Control from Scientific Management (Taylorism) were simply not enabling his force to deal with the agile and flat structures of the AQI terrorist network.

He identified that his own organisation was complex and, therefore, would not conform to the rigid established principles developed by Taylor from the 1880’s. The core principles of Taylorism rely on controlling the variables within a production environment, which can be possible within a factory. Within the Iraq environment however, predictability of outcomes is almost impossible with the variation in conditions, complexity of operations and speed of change. The result being the creation of complex (or nonlinear) relationships – meaning a small thing (such as one change of team member, or slight change on location) could have a large impact or none at all.

He recognised the work of IBM in developing the Cynefin Framework (See our previous blogs on the subject) to identify the difference between a complicated domain and a complex domain, and how they should be treated differently.

It was this conflict between complexity and the application of scientific management principles which were holding his force back, while AQI could move and regroup quicker whilst adapting, almost organically, as needed. Essentially, AQI were operating the principles of Mission Command (again see our previous blogs on the subject) better than the Allies and WINNING!

So McCrystal knew things had to transform in order to defeat AQI, but he writes:

‘Little of our transformation was planned. Few of the plans that we did develop unfolded as envisioned. Instead, we evolved in rapid iterations, changing—assessing—changing again’.

Their plan however did have guiding principles:

Have a Common Purpose – Know the mission: to disrupt and disable AQI

Foster Shared Consciousness – His daily 90-minute Operational & Intelligence O&I brief via teleconference with up to 7,000 people worldwide delivering transparency and free flow of information

Empowered Execution – He stopped authorising deadly strikes (he added no value) empowering the task force, as long as the decisions weren’t immoral or illegal

Build Trust – Trust within Teams was great but, between teams needed development. McChrystal created highly skilled people as Liaison Officers working with other teams to improve connections and outcomes

Leader as a Gardener – Changing leadership from commanding to cultivating

Key Players

The book was actually written by a team, but they chose to tell the story from McCrystal’s perspective making the story more personal and compelling. The additional authors were:

Tantum Collins – is a writer and researcher for McChrystal. Having studied for a BA in Global Affairs at Yale he also attended McChrystal’s Course on Leadership

David Silverman – A Former Navy Seal co-founder of the McChrystal Group and founder and CEO ofCrossLead

Chris Fussell – is a Managing Partner at McChrystal Group, and the leader of the McChrystal Group Leadership Institute. A Former US Navy SEAL Officer and Aide-de-Camp to McChrystal during his final year leading JSOC. He also is the recognised author of One Mission (another account of McCrystal leading the war on AQI)

Insights

 The main Deconstruct for organisations is to create teams within the hierarchy that have:

·      A Common Purpose

·      An Understanding of the Big Picture

·      De-centralised Authority – Empowerment to make Decisions

·      Trust (Key elements of military training within Mission Command)

In the book, McCrystal describes how organisations (including the military) have developed since the times of the industrial revolution – effectively around “planning and discipline”. This way of organising is attributed largely to Frederick Winslow Taylor (probably one of the world’s first recognised management consultants). He also recognises Taylor’s methods, although based on Purpose and Intent (as is Mission Command), are mainly focused around reductionism (methods which are highly prevalent in some industries even today).

Over the previous century, where the environment had not changed that quickly on or off the battlefield, these methods may have been appropriate. However, with the advent of the Iraq war, the game had changed fundamentally!

McCrystal still needed to be disciplined, with a plan/outcome, but now needed to be agile and innovative to deal with the Volatile, Uncertain, Complex and Ambiguous (VUCA) conditions within which his highly skilled teams were operating. He recognised that he was fighting against an organisation that had no manual or rules to violate other than to survive and win. This made the enemy incredibly adaptable.

McCrystal likens this to business today with large and highly structured organisations defending against small agile start-ups with flat organisational structures. Which reminds me of the saying “The big don’t eat the small, the fast eat the slow!”

His guiding principles helped shape JSOC to become agile and innovative, delivering significant increases in the number of operations aimed at disrupting and disabling large swathes of AQI.

Analysis of Insights

Team of Teams references many well-known practices within industry, from recognising and improving performance to achieving a mission or a goal. These practices are underpinned by the 4 points of Deconstruct for an organisation: Purpose, Understanding, Authority and Trust. However, there is one key piece of published academic understanding that I believe was achieved unconsciously. Over the last number of years, we have been studying and incorporating the academic work of Luc Hoebeke on Human Based Activity Systems. This work details the importance of relationships and communication for humans delivering outcomes through a shared or distributed process. Hoebeke recognises the importance of the human linkages and the way they impact the commercial system. We believe results of this work are critically overlooked within many Transformation or Improvement projects conducted by most organisations today.



It can be viewed as a facsimile of the working of our own brain. Our brain is made up of a number of parts capable of working independently from each other. However, it is only when these parts behave as one do we really see an effective human being. This development occurs when parts of the brain learn to communicate in order to form habits and behaviours around the way we live our lives. Communication within the brain is commonly referred to as Neural Pathways formed through these habits and behaviours and pathways are strengthened through training and repetition. It is now commonly understood that it is possible to train the brain to reinforce good behaviours or habits and similarly re-train it to remove or reduce the effects of poor behaviours or habits.

Bring this thought back to our process delivery mechanism where the delivery teams are effectively parts of the brain, engineering the ‘Neural Pathways’ of the appropriate strength become a key deliverable for successful outcomes. Similarly, it becomes clear to see why reorganisations within companies result in reduced or poor performance – either permanently or at the very least while the human communication pathways heal / re-establish themselves.

Strong analogies can be drawn from what McCrystal was doing with the human based activities to achieve the mission against AQI. The ‘O&I’ established a mechanism to create these pathways, but it was the introduction of ‘Liaison Officers’ developing the critical communication pathways that gave McCrystal’s organisation the success he achieved in disrupting and disabling AQI

About the Author

As a four star General,General McChrystal has a family history within the American military. His father was a Major General and Grandfather a Colonel. He graduated from West Point in 1976. HisWikipedia page includes much detail about his life, but through his books (My share of the task, Team of Teams and Leaders) the context of Leadership is deeply embedded throughout all his writings.

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FROM Cranfield SOM Blogs: Changes to library opening hours over Christmas
Kings Norton Library
The Kings Norton Library will be open 24/7 for the majority of the holiday period.

It will, however, be closed from 3pm on Friday 20 December until 8am on Monday 23 December whilst the carpets are cleaned. Students are welcome to use Building 37 as an alternative study space during this time. We are sorry for any inconvenience this may cause.

Library staff will work until 3pm on Friday 20 December and will resume their normal working hours from 8.30am on Thursday 2 January. In their absence, you are welcome to use the PCs and printed stock, and to borrow and return items using the self-service machines. Please remember that you will need your University ID card to access and leave the building.

Management Information and Resource Centre (MIRC)
Opening times for the MIRC, located in the School of Management (Building 111), will change from 16 December until 4 January as follows:

  • Monday 16 – Thursday 19 December: 8.30am – 5pm
  • Friday 20 December: 8.30am – 12.30pm
  • Saturday 21 December – Saturday 4 January: Closed
[Changes to usual opening times in bold].

Normal opening hours will resume from Monday 6 January.

School of Management students are reminded that they are welcome to use the Kings Norton Library whilst MIRC operates reduced hours, and that library staff will be available until 9pm on Thursday 2 January and Friday 3 January if they need help.

Barrington Library
The Barrington Library at Cranfield Defence and Security will close at 1pm on Friday 20 December. It will reopen at 8am on Thursday 2 January, but close at the earlier time of 5pm that day. Normal opening hours will resume from Friday 3 January.

Photo by Drew Coffman on Unsplash
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FROM Cranfield SOM Blogs: Emerging from Chaos – and Merry Christmas Whitehall!
In March we blogged about using the CYNEFIN Framework (Leading and Managing in Simple, Complicated, Complex and Chaotic Domains) to understand what methods to use in a Chaotic Environment such as BREXIT!

Why Mrs May’s tactics are as likely as any to work in the current Brexit Chaos – and the Cynefin Framework!

Well, it looks like, after last week’s General Election, we are starting to emerge from the Chaotic Domain, back into the more manageable Complex Domain. BUT, the crux that we noted in our blog at the time was that the new Complex Domain is going to look very different than the previous version. And, if his bite is as fierce as his bark (or blogs), watch out Whitehall!

See the recent article in the FT (you’ll have to cut and paste the url into Google, since if you follow the link you’ll just get asked to subscribe): https://www.ft.com/content/a7d6a25e-1f3e-11ea-b8a1-584213ee7b2b

We hope you’ve enjoyed reading our blogs over the years, and Merry Christmas to all our readers
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FROM Cranfield SOM Blogs: Helping to revive wargaming in the Royal Navy
Wargaming played a vital role during World War Two in helping Royal Navy ship and submarine commanders to outthink their opponents in the Battle for the Atlantic and keep convoy supply routes to the UK open.

By simulating forces and movements in a specific setting, wargames can help to prepare military commanders for the kind of tactical and operational decisions they may need to make when fighting real conflicts.

There are lots of examples of where wargaming has helped in real world situations. Sticking to the maritime domain, there’s some evidence that Nelson explained his battle plan for Trafalgar to his captains with a form of wargame.

More recently, the Western Approaches Training Unit was established in 1943 to help win the Battle of the Atlantic. The wargame floor was set up in Liverpool and convoy captains practised manoeuvres to defeat German u-boats. Even the advent of homing torpedoes was assessed during these wargames and tactics developed to overcome the new technology. The US Navy also used wargaming a lot in the war in the Pacific during WW2.

As part of my ‘day-job’ as a helicopter simulator instructor at RNAS Culdrose in Cornwall, I am now using knowledge learnt at Cranfield to drive a wargaming revival in the Royal Navy.

When I did my Defence Simulation and Modelling MSc at Cranfield Defence and Security, I included the Wargaming and Combat Modelling module.



At the time (in 2006), the Royal Navy wasn’t using wargaming for training very much and the groundbreaking work that was done in 1943 at the Western Approaches Training Unit had been lost as a skill at unit level.

In 2017, the Development, Concepts and Doctrine Centre at Shrivenham published their Wargaming Handbook with a forward by Vice Chief of Defence Staff encouraging the MOD to regenerate the culture of wargaming.

The VCDS’s words came down the chain of command and reached the Royal Navy unit that I work for as a Reservist (Merlin Helicopter Force HQ) and I was asked to attend UK Defence Academy’s Introduction to Wargaming course, run as a one-off trial run. I was then asked to allocate some of my Reservist’s time to write a wargame for Merlin Helicopter Force to see how it could be used for training.

After some trial and error, help from Dstl wargamers, and attendance at the wargaming conference (Connections UK), the art and science of wargaming became part of my ‘day job’ as a simulator instructor working for Babcock. I ended up as the go-to person for designing wargames for training.


Connections UK, professional wargaming conference in the UK

Babcock has been working on a new training course for the Royal Navy and I’ve embedded wargames into the syllabus, using various constructs to deliver training material. These include card games as simple as Snap to poker, to mini-wargames based on Battleships and Go to full Red Cell vs Blue Cell closed wargames.

Specific games are designed to meet the key learning points and enabling objectives, so when selecting methods and media during training design you pick the game mechanics best suited for the task.

A training task for knowledge acquisition could be as simple as a game based on Snap where you want visual recognition of something to be connected with a name or phrase. The game is supporting repetition, relevance and recency as an aid to memory development.



If you want to train the application of more abstract ideas – for example warfare tactics – then a wargame can be designed to provide an abstracted scenario to allow those tactics to be employed with reasonable outcomes. The game gives players an opportunity to see a time-compressed series of events unfold, reflect and then play again, maybe from the opposition’s point of view next time.

Wargame rules are developed to constrain the players by real-world factors. After defining the training need, the design process follows on with the maths and physics of the real world, the current equipment, or known human limitations. The rules encompass those ‘facts’ and then use game mechanics – turn taking, probability assessment with dice, look-up tables, random chance cards, and others, to make the game live.

The opposing player is essential – the enemy gets a vote and adds more unplanned events that have to be reacted to. Computer games are good where real-world equipment interfaces need to be trained, but artificial intelligence isn’t as challenging or surprising as a human being, and the debrief is so much more enlightening when you can talk to the opposition afterwards.

The wargaming revival in the MOD is underway, regenerating a hard-won skill from some of the Royal Navy’s darkest days and delivering engaging, meaningful training to a new generation of anti-submarine warfare specialists.
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FROM Cranfield SOM Blogs: Researching… M&A

Mergers and acquisitions are never very far from the news.  But if you need to find out about a transaction in depth, where can you source the details you might not find in the papers?

M&A Specifics

Thomson One is an ideal starting point for researching M&A, providing access not just to detailed company financials, but also brokers’ reports and deal specifics for over 400,000 deals globally back to the 1970s. For that reason alone, we would recommend Thomson One as your starting point for this kind of research.


Thomson One’s home screen

For deals involving listed companies, the easiest way in is via the Company Overview for that firm, pictured above. Scroll down until you reach the Deals information section on the right and click through to all M&A deals.

To search for deals by criteria, use the M&A Search, accessible via Thomson One’s blue navigation menu. Select ‘Screening & Analysis’ > ‘Deals & League Tables’ > ‘M&A’ > ‘Advanced Search’ to build your search.

Bloomberg (available in MIRC) also has its own M&A Dashboard where you can search by specifics or simply browse deals by criteria. Access this page using Bloomberg code <MA>.


Bloomberg’s M&A Dashboard

Background information

Once you have worked your way through the data available in Thomson One and / or Bloomberg, MIRC has a variety of other resources that will also be valuable in your research, including:


  • Stock market data including share prices and indices are available from both Bloomberg and Datastream. Bloomberg’s charting function is fantastic so please ask if you need help creating any graphs.

  • Brokers and analysts’ reports are essential reading from the point where a deal was rumoured until well after the completion date. What else was happening at that time? Was there interest from other companies? Bloomberg contains some analysts’ reports but for more comprehensive coverage, use Thomson One.

  • The national press will also be a valuable source of information. Check out Factiva for coverage in newspapers worldwide.

  • SDC Platinum (available in SOM only) contains the same deals data as Thomson One but is more suited to large scale ‘number-crunching’.

As ever, any questions, please pop in or contact us here!

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FROM Cranfield SOM Blogs: From Malaysia to Cranfield, to Washington D.C. – Part Two
Houston we have lift-off.

This story is a continuation from part one where I shared my
story as a PhD student at Cranfield University and my recent experience at the
International Astronautical Congress 2019 as one of the grantees for the
Emerging Space Leader programmes (shout out to the International Astronautical
Federation (IAF)).

Studying as a PhD student at Cranfield is unique. Being in
the middle of nowhere means there are no distractions! In my opinion, it’s
perfect for a PhD researcher. You spend three years focusing on research in a
nice green village without the distractions in typical big cities. If you get
stressed, there are plenty of trails to help you relax. If you’re in need of a
distraction then London, Oxford and Cambridge are only an hour away. My
suggestion to prospective students is to get a car as it will make everything
easier.

What I found unique about Cranfield is that in this tiny
spot, in the middle of the country, you have a diverse group of people from
every corner of the world. I always call it a mini-United Nations. It is bizarre
to think that such a place exists. In this village you also have world-leading
experts on aerospace, manufacturing, energy, water, agriculture, management –
the list goes on! That’s what I love about Cranfield University, the tight-knit
community of people that are pushing the boundaries of knowledge. It’s at this
place that you can have the best discussion or debate and interdisciplinary
collaboration that might be difficult in a larger university.

The support from the university is also great. I felt that I
received the support I needed to grow, and it has led to being recognised as
one of the grantees at on a Emerging Space Leaders (ESL) programmes from the IAF.

The IAF was founded in 1951 when scientists from the field
of space research gathered in an attempt to ensure dialogue between the space
nations, regardless of the political turmoil. It has since hosted the
International Astronautical Congress (IAC). During the space race, it was one
of the few places where East could meet West.

If you are in the space industry, then this is the place to
be.

It is great to be part of the programme. We had the opportunity
to meet with great World Leaders discussing and probing the future of the space
industry. I am truly honoured and humbled to have been selected as a grantee
for the ESL programme. It is great to stand side-by-side with fellow grantees
that have achieved so much in their respective fields. For the rest of the blog,
I will share pictures and captions. Hopefully it can give you a flavour of the
IAC 2019 and ESL programme!


(Left) 27th United Nation/IAF Workshop on Space Technology for Socio-Economic Benefits. (Right) Simonetta Di Pippo, Director General of the United Nations Office for Outer Space Affairs (UNOOSA).


Apollo 11 crew honoured with the IAF 2019 World Space Award


(Left) “3G” Diversity Luncheon with the IAF president Dr Jean-Yves Le Gall who is also the president of CNES, the French Space Agency. (Right) Bernard Foing who is also known as the father of SMART-1, a satellite programme that revolutionised the space programme at the European Space Agency (one of my all-time favourite satellites).


(Left) Virgin Galactic spacesuit. (Right) Jeff Bezos awarded the IAF Excellence in Industry Award at the IAC 2019.


IAF ESL 2019 award programme


Presenting BAMMsat research in one of the IAC A2.5 technical sessions



We
also had fun with everyone from all corners of the world!

Thanks for reading and I hope you enjoyed the blog!

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FROM Cranfield SOM Blogs: Top tips for logging in to library databases from off campus
We know that our databases can be confusing. They are all produced by different companies, they all have different interfaces, and some of them even look different depending on whether you are accessing them from on or off campus! This blog post is intended to give you some tips on how to access some of our key databases from off campus – very handy if you are leaving Cranfield over the Christmas break.

When you are on campus, most of our databases will recognise your location automatically. This means you don’t have to do anything else to prove you are a member of Cranfield University, and they will give you immediate access to the content. However, if you are off campus you need to follow a few extra steps to prove your identity and access our subscription.

Most of our databases require an OpenAthens log in. This means that once you have logged in to one resource using OpenAthens your details will be remembered across many other databases in the same session. You’ll still need to click on the correct log in option for each one to gain full access to it, but you won’t need to enter your details again. Once you sign out of your computer your session will end, and you will need to log in again next time you start a new session.

The main thing to remember is that you must access library resources from your library’s website via https://library.cranfield.ac.uk/. Do NOT use the extranet (VPN).

From your library homepage you can find database links in either ‘Databases A-Z’, or an appropriate subject guide. (The screenshot below shows the Kings Norton Library homepage. The layout is the same for the MIRC homepage but it uses the heading ‘Online business resources’ rather than ‘Subject guides’.)



These are our helpsheets for accessing the most popular databases from off campus:


Please let us know if there are others you need help with and we will grow the list!
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FROM Cranfield SOM Blogs: A sit down with Chloe Sutcliffe
Can you introduce yourself?

I’m Chloe, I’m a social scientist working as a Post Doctoral Research Fellow at Cranfield. I’ve been here 3 years and I’m currently working on a project looking at ways of increasing resilience to water-related risks in the UK’s fresh fruit and vegetable supply.

What drives your research? 

My first degree was in Social Anthropology. I’ve always been interested in
how other people think and see the world. I find it fascinating that there are
so many people in the world and everybody has their own unique point of view.  Having worked in horticulture for a few years
before doing my PhD, I’m also very passionate about the environment, and I
especially love growing and eating fruit and veg, so this project has been
pretty much perfect for me!

There are things that are evident about the way society operates currently
that are not sustainable for the future. So working out how people can
understand each other better or be better connected in order to work towards
addressing some of those issues is a key part of what I do.

Can you tell me a bit about your
research?


So this research is one of a number of different projects that have been funded by the UK Research and Innovation Global Food Security Programme looking at the resilience of the UK’s food system in a global context.

Initially we used trade and production data to look at all the fruit and veg
coming into the UK from around the world and then we calculated the water
scarcity footprint (WSF) for that fruit and veg. So, we looked at how much
water is used to irrigate different fruit and veg crops in different areas, and
combined that with a value for water scarcity in the areas where those crops
are being grown. We were then able to come up with figures to show how the
water scarcity impacts of the nation’s fruit and veg purchasing and sourcing
habits have been changing over time.

As well as that global overview, the other parts of the project have looked
in more detail at production and supply chains. 
We’ve done two case studies at a farm level, one with fruit and veg
growers in the UK, and one with South African farmers growing fruit for export.  These case studies have aimed to understand how
growers perceive water risks and make irrigation decisions. We’ve also interviewed
stakeholders from across the fruit and veg supply chain. 

Cranfield has partnered with several of other institutions to undertake this whole project; the Environmental Change Institute at the University of Oxford, the [University of East Anglia, and NIAB-EMR in the UK, and the Institute of Natural Resources in South Africa, so I’ve had the chance to get to know researchers and consultants with a range of different skills, academic backgrounds and expertise, so it’s been really interesting professionally.

What have you done with all this
data?


Based on all this we designed a boardgame which we’ve played with people working for different supply chain
organisations as a way to help them think about how water risks get moved
around the whole system.  The idea is
that in the process of playing the game they may come up with ideas about how
they could co-operate or manage things differently to reduce the potential
negative impacts of water risks. If people do what is in their own best short-term
interests it often has a negative impact elsewhere in the system. So
encouraging everyone to think a bit more about the system as a whole can help
them make choices that will build resilience. 
And getting different people together to play the game is of course good
fun!


Image of the board game we designed

What are the biggest challenges?

Coming from a social science background you are in the minority at Cranfield
as most people are from the natural sciences. This gives you opportunities but
it’s also a challenge as your knowledge and your scientific expertise are sometimes
viewed differently.

A lot of the research done at Cranfield is quite applied, developing new
technologies or ways of doing things. This new technology needs to be
acceptable to people and meet their needs so it can be taken up by society at a
wider level so there is quite a lot of scope for social scientists to
contribute to funding bids.

What do you really enjoy about your job?

It’s great to be doing a job where I get to meet and interview different people
and make sense out of their thinking about their role in the world. I also get
to write, which I really enjoy doing. 
Because I tend to work on interdisciplinary projects that employ mixed
methods I get quite a lot of variety in terms of the data processing and
analysis that I do.  It’s a good mix of
number-crunching, which I find satisfying, and then dealing with the messier, more
complex nature of how individuals perceive and construct stories about the
issues that are important to them, which I find really interesting.  It’s then challenging but rewarding to find
ways of bringing together the different types of data I work with in order to
communicate research findings.

I also really like the people that I work with. Cranfield is full of
talented and driven people who also mostly happen to be very friendly and down
to earth!

In particular it has been good to meet and work on developing bids for new
research projects with people from very different disciplinary backgrounds, and
work out how skills from different disciplines can be brought together to address
real world problems, which is one of the things I think Cranfield as an
institution is especially good at doing.

What else do you do in your role?

I teach lectures on two MSc modules and I’ve also supervised MSc students writing
their dissertation projects. It isn’t a massive part of my role but it’s been
great to have the opportunity to develop my teaching and mentoring abilities
and to engage with students who are developing their skills in new directions. 

I find the postgraduate students very focused, they have made the choice to come
and study here as they know it will be useful to them in their careers, so it’s
quite different to teaching undergrads.

One of the modules I lecture on is ‘Drought and Water Scarcity’, part of the Environmental Water Management MSc. My lecture focuses on the relationships between water scarcity and food security and explores some of the different research methods that can be used to help understand water risks in food systems. The second module I teach on is from the Future Food Sustainability MSc and is called ‘Water and Sustainable Agrifood Systems’, so this year we may take the fruit and veg board game to play it with the students.

I feel like I’m bringing a slightly different perspective with the lectures
I give as they are much more social science focused. It’s an opportunity to encourage
students to look at things in a way that may be new to them.
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FROM Cranfield SOM Blogs: Life as a Strategic Marketing student at Cranfield University.
Hello there! My name is Andrea, and I’m an Italian student enrolled in the MSc in Strategic Marketing at Cranfield University. I have just finished my exams and about to fly back home to spend the Christmas break with my family. It has been three intense and eventful months, in which I learned a lot and got to meet great people. This is also the first time I am writing a blog, so please bare with me, and I hope you enjoy my summary of term one at Cranfield University.

My journey at Cranfield University began last May when I decided to visit the university before enrolling into my program. I reached out to the School of Management, which organised me a tour of the campus and a private meeting with the Strategic Marketing Course Director. The staff were super nice, and I was impressed by how big the campus is and the many facilities it offers. The meeting was also very enlightening: Ahmed gave me great insights about the program and convinced me that studying at Cranfield was the right choice.

The masters course looks at different aspects of marketing
such as branding, digital marketing and customer relationship management to
give students an all-around and deep knowledge to become successful marketers.
The best bit about the program is its practical focus: throughout the semester,
I worked on a sales plan for a live client as part of a group project, and my
role was to develop a sustainable business model to help the company increase
its revenue. However, my favourite class was “Retailing and Omnichannel
Management” because we studied how retailers manage their store space and
atmospheric stimuli to create a pleasant shopping experience for customers.
Overall, I am very satisfied about the subjects from term 1 and I’m looking
forward to starting next semester to learn about managing brands and digital
marketing.



During
the semester, I attended events held by marketing professionals and managers
from big companies who came to Cranfield to provide students with real-life
examples and applications of what we are studying. My favourite seminar was the
one about the fashion industry trends held by the market research firm Mintel.
The masterclass revolved around consumer behaviour and the new market trends
and challenges, which I found extremely interesting and insightful. Aside from
course-based events, there are lots of activities organised by the Cranfield
Students’ Association (CSA) throughout the year, such as discos and trips.
However, I have spent most of my free time at the gym (I am quite a gym freak
myself ahah) and in London because I love the city and have friends who live
there.

Speaking of friends, I have met some really cool people so
far. There are many international students in my course, which makes the
learning experience much more stimulating and cross-cultural. We often work in
groups where everyone shares their own insights and ideas based on their
experience and culture. These activities also helped me to get to know my
classmates, and it was truly thanked to this that I met Jackie and Christina,
who are now my closest friends. We have made some trips across the UK during
the semester, and we usually go shopping together since we are very passionate
about fashion.

As far as my accommodation is concerned, I
rented a room in a shared house at Cranfield village. I wanted to live
on-campus, but unfortunately, the dormitory was already full by the time I
applied. At first, I was worried that living off-campus would prevent me from
meeting new people and attending events, but I couldn’t be more wrong: the
village is only a 5-minutes bus ride or 15 minutes by bike from the university,
which means I can quickly go there whenever I want without relying on the bus
schedule. Plus, I made friends with students living at the village too, who I
often hang out with in the weekends. Not to mention that the best advantage of
living in a small village is that everything is within walking distance – no
need to go through the hassle of catching the tube or the bus to get to the
nearest supermarket.

I would like to finish off this post by showing you this
sunset picture I took from my room window last month. It was quite a nice and rare
event for UK standards, and it proves that the weather here can still surprise
you sometimes.



Hope you enjoyed this blog post about my experience at
Cranfield University so far. Term 2 is about to start, and I’m looking forward
to keeping you posted about my journey.

More posts are coming up, so stay tuned!
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FROM Cranfield SOM Blogs: My journey to Cranfield
Hey, my name is Joseph Kobina Ofori, and I am a Commonwealth Shared Scholar from Ghana, West Africa. Back home in Ghana I have always loved the idea of studying in the United Kingdom. I had been contemplating on which university to pursue my masters degree for some time until one day, while I was scrolling through a web page in Ghana, I came across Cranfield University!

Upon searching Cranfield
University’s website, I developed an enthusiasm to study an MSc in a food
related course. I believed that, studying an MSc at Cranfield University was a
great opportunity for me to broaden my horizon and attain the knowledge of the
highest in terms of the nitty-gritty of food sciences. This was also an opportunity
for me to interact with world class Doctors and Professors. I saw that Cranfield
University’s reputation was one of the best in the UK with high educational standards
in postgraduate studies. Furthermore, they have substantial research expertise
in food coupled with wide range of career opportunities.

I applied to study
an MScin Future Food Sustainability as well applying for a scholarship too. A few
weeks after applying I received a letter from Cranfield University informing me
of my offer, I was amazed because of the fast pace in which my application was
processed. I got nominated by Cranfield University for the prestigious commonwealth
award which would help me pursue my MSc, although there were a lot of potential
students also competing for the same award. Thank you Cranfield University and
Commonwealth Scholarship Commission for selecting me as the winner of this
award!

I arrived in the
UK, on 30th September 2019, I felt a breeze of fresh air on the campus and I
said to myself “Wow! I am finally at Cranfield University!!”. My first week on
campus was an induction, and it was full of fun activities. I was privileged to
be part of the Welcome Event for all fresher’s at the Sport Hall. It was a meeting
of students from all walks of life with different cultures and backgrounds, this
was a chance to interact and make friends. The event was interesting and there
were games we played to get to know other students in the Agrifood department. My
course and Programme Directors were so friendly and interactive. I won by being
the first student to know everyone using a simple questionnaire. The induction
week made me feel very exhilarated, welcomed and excited for the year ahead.



As part of our
induction week, we visited G’s Naturally Fresh. We were given the opportunity
to learn through practical’s, several processes in food production through food
engineering to the finished product and how critical it was to abide by
Standard Operating Procedures (SOP) in food production chain. Moreover, I understood
sustainability strategies that they have adopted to ensure that the company
produces food in a more sustainable environment.



So far, my first
week on campus has been fulfilling and I hope the modules also continue to be
the same.
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FROM Cranfield SOM Blogs: How practical sessions are revving up our automotive MScs
Here at Cranfield, we
pride ourselves on the strong practical vein of our courses. We understand that
true knowledge comes not just from listening, reading and writing, but from
doing.

Research shows that practical leaning boosts
individuals’ know-how and proficiency and makes them feel that their education
is more relevant – moreover, it has been shown to improve self-esteem in the
workplace, perhaps because individuals feel better equipped to overcome
challenges.

But what does this
look like in practice and what do our students really think about this approach?



Real-life research on the automotive MScs

During the last week
of November, students studying our Automotive Engineering and Automotive
Mechatronics MScs took part in two practical sessions, as part of their Vehicle
Dynamics module. The first session was a handling test, which took place on our
Multi-User Environment for Autonomous Vehicle
Innovation (MUEAVI) road, and the second session was a hands-on look at
suspension designs in our mechatronics laboratory.

Describing the first practical session, Dr Efstathios
Velenis said: “The vehicle handling practical at MUEAVI aims at demonstrating
current approaches of vehicle instrumentation and standard techniques of
objective evaluation of vehicle handling performance. The test procedure
includes a variety of dynamic and steady-state cornering manoeuvres. The tests
are repeated for different configurations of the suspension.



“Post-processing of the data is presented and the effects
of the different suspension modifications on the cornering performance of the
vehicle are studied and discussed in class. The focus is on the interpretation
of the observed behaviours based on the theory covered in the module.”

This was a jam-packed
day that saw students actively involved in the sessions (despite the bleak weather!)
and allowed them to apply their learning in an everyday setting.

MSc student Georges
Sayes commented: “These practical sessions offer a different approach to
studying, which is better than a purely theoretical one. We can really
understand the different technologies that are employed and the benefits of
each of them.

“Learning only the
theory does not allow you to really understand the fundamental functioning of
different suspension designs, for example. 

“During the handling
session outside, we could apply what we had learned the day before. By seeing
how the vehicle could perform on the track, we were able to validate our
calculations on real vehicles.

“Through these
sessions, we get closer to the automotive industry and acquire a better and deeper
understanding.”

Another MSc student, Sreeram
Santosh Vasamsetty, said: “Cranfield offers a huge number of practical sessions
compared to other universities and these sessions are really impressive and
industry-orientated. We deal with real-life situations.

“AVEC has great
facilities and, for me, the most interesting part of the day was the vehicle
handling session.

“Automotive companies
want to hire students from Cranfield because we’ve dealt with real-life
scenarios.”



Our automotive
students have plenty more to look forward to throughout the rest of the
academic year, including continuing to work on their group design project. Next
year also marks the 60th anniversary of our Advanced Vehicle
Engineering Centre (AVEC), so it’s an exciting time to be studying an
automotive MSc at Cranfield.
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FROM Cranfield SOM Blogs: Cranfield and Exeter’s journey to the European Space Technology Centre (ESTEC)
We
are a team of seven students, five from the Cranfield MSc Astronautics and Space Engineering, one Cranfield’s PhD student in the space group and one PhD
student from Exeter University (our worm experts-more
later) in the UK.

We
are really pleased to announce our selection at the student project REXUS/BEXUS
organize by the German Aerospace Center
(DLR) and the Swedish National Space Agency (SNSA). And thanks to a collaboration
with the European Space Agency (ESA), this program is available for students in
other European countries.

This story is to share our
recent participation at the REXUS/BEXUS selection workshop where we defended
our student experiment proposal to be flown on a large stratospheric balloon
flight (remember Felix Baumgartner, the Red Bull jump from edge of space).

As part of his PhD studies, Aqeel Shamsul, and his supervisor (Prof David Cullen)
with fellow students submitted a proposal to fly a version of a BAMMsat
payload. BAMMsat stands for Bioscience, Astrobiology, Medicine and Material on
CubeSat which is capable of hosting a range of
biological payload. We aim to increase the technology readiness level of the
BAMMsat payload to position us for better bidding of future space missions. Our
vision is to enhance the access to space for future science on complex
biological organisms. This knowledge is critical for the understanding of the
impact of space environment over life on Earth to enable long-duration deep-space
crewed missions. Most importantly, it also furthers our understanding of life
on Earth which could be beneficial to human. For this
flight, we proposed a repackaged version of the laboratory breadboard into a 2U
CubeSat format and hosting complex life form like the C. Elegans
(worms) as an example of a biological specimen. We aim to integrate that
breadboard into a 2U pressurize compatible with the CubeSat standard and launch
it on a BEXUS stratospheric balloon to test our ability to handle late access
operation on a launch vehicle as this could be an issue. Indeed a launch
campaign involving an alive biological payload for an orbital flight will be tricky.
We will also test our ability to keep a nominal pressure and temperature inside
the payload to keep the C.Elegans worms alive and finally our ability to
observe and study the C.Elegans.


BAMMsat on BEXUS team from left to right: Migel Martinez de Bujo, Adrien Bolliand, Aqeel Shamsul, Amin Chabi, Mat Zalasiewics, Mike Cooke, Giovanni Sinclair.

On
28th November 2019, we presented at ESTEC,
the technical headquarter of the European Space Agency and defended our
proposal plan to fly on the REXUS/BEXUS programme. The REXUS/BEXUS is a
programme under a bilateral Agency Agreement between the German Aerospace
Center (DLR) and the Swedish National Space Agency (SNSA). The Swedish share of
the payload has been made available to students from other European countries
through a collaboration with the European Space Agency (ESA). EuroLaunch, a
cooperation between the Esrange Space Center of SSC and the Mobile Rocket Base
(MORABA) of DLR, is responsible for the campaign management and operations of
the launch vehicles. Experts from DLR, SSC, ZARM and ESA provide technical
support to the student teams throughout the project. REXUS and BEXUS are launched
from SSC, Esrange Space Center in northern Sweden.

A successful flight would
greatly increase the technology readiness of the system and demonstrate to scientific
community the capability of the BAMMsat platform to study complex organisms in
space either as a standalone CubeSat or on-board larger spacecraft such as Bion
satellite or the International Space Station. It would open a new range of
capability for biological science experiment in space. The CubeSat could be
launched in a lunar orbit outside of the protection of the terrestrial magnetic
field or Van Allen Belt, it could be bolted on to the ISS or the upcoming Lunar
Gateway or launch to any orbit where we want to study the impact on life.

It
may seem at first sight it is obvious to perform such research, and you may think
that it has already been done. An example would be a recent experiment on the ISS such as the Molecular Muscle Experiment (MME) run by Dr Tim Ethridge From Exeter University (Mike, one of our team member is also on
the MME team!). However, access to space is still limited partly due to the
launch cost, and also development cost of the hardware. We aim to improve
access to space by reducing cost using commercial off the shelves component. To
date, there has been limited study in space involving complex life form,
especially on-board a bioCubeSat. We think that to confidently send astronauts for
long duration mission to a Moon or Mars mission; we desperately need more data
on the impact of not only microgravity but also of cosmic radiation.

On
the 25th November 2019, we flew to Amsterdam, did some team building
and, and on the 26th we sat at the REXUS/BEXUS student program presentation at the ERASMUS building
full of legendary space hardware and model. This REXUS/BEXUS panel will select
some teams from universities across Europe to fly their hardware either on a
sounding rocket (REXUS) or a stratospheric balloon (BEXUS). It is truly an incredible opportunity for students to
be able to run a project in real space mission like environment,
going to all the process of space mission from design to launch in just one
year and meet the representative of space organisations in Europe.


Lunch at the legendary ESTEC cafeteria, so many great options of tasty foods! From left to right: Amin Chabi, Mike Cooke, Adrien Bolliand, unknown ESTEC dude, Miguel Martinez, Aqeel Shamsul, and Giovanni Sinclair. We would make a perfect boy band!


Figure 5: Adrien Bolliand presenting the outreach plan

We
presented our hardware on the 28th there along with 80 students in, front of a
jury composed of executives from European Space Agency, DLR,
SNSA, ESA, ZRAM, SSC, MORABA. They announced our
selection for the launch of October 2020 this 9th of December.

We will continue to post on this page as new development appears and keep everyone informed.
You can follow un on the platform of your choice: Facebook, Instagram, Twitter and you can get more information at our website: bammsat.com


Picture of the team after our presentation. From left to right: Migel Martinez de Bujo, Giovanni Sinclair, Adrien Bolliand, Mat Zalasiewics holding Paxi, Amin Chabi, Mike Cooke and Aqeel Shamsul.
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FROM Cranfield SOM Blogs: Changes to Saturday staffing in MIRC
From Saturday 11 January, the Management Information and Resource Centre (MIRC) will be staffed every Saturday by our Casual Assistants Team (CAT).

We have already trialled this approach in MIRC on occasional Saturdays since August 2019. Our CAT colleagues are trained to help you with locating stock, borrowing books, renewals, reservations and general enquiries. They will not be able to help you use the databases, carry out literature searches or provide referencing advice so please contact your MIRC Information Specialist during the week if you need any support in these areas.

The Library Service has successfully provided an unstaffed weekend service in the Kings Norton Library for two years, and the MIRC staffing changes are intended to create parity in service provision. We continually monitor usage and enquiries, and will be reviewing the new policy so please let us know what you think.
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FROM Cranfield SOM Blogs: Performance Reporting Measures vs Performance Management Measures – Part 3
Pass-Fail (Or are they Fix-Fail?) Measures

You may have read my previous blogs comparing Performance Reporting Measures vs Performance Management Measures.

Performance reporting is littered with measures that may appear to carry meaning for some people, but in our observations, have been misleading and impenetrable to many. And certainly don’t help understanding nor how to improve!

Here are some examples of reporting measures that we introduced previously:

  • % items completed: % implies a ratio – with a numerator and denominator. E.g. % Repairs Completed defined by (Number of Repairs Completed / Total Number of Repair Calls) * 100
  • % completed within some timeframe: E.g. From a previous blog’s A&E Figures, we saw % A&E attendants seen in 4 hours or under.
  • Complicated Measure Combinations: E.g. % Forecast Accuracy in Supply-chain
  • Applying sophisticated statistical treatment to raw performance measures that only stats specialists can read: E.g. Exponentially weighted moving averages
  • Statistical representation of a population of people or things: E.g. Electric Car Use by Country

This week we’ll look at % completed within some timeframe (or % of a population meeting some constraint / target). Examples are: % A&E Attendants seen in 4 hours or under; % Calls Answered within 15 seconds; % Trains Arriving Within 5 minutes of Schedule; % of Chocolate Bars Above A Target Weight. You’ll probably have some examples of your own.

So we already know from the previous 2 blogs on this subject that % measures present problems which we will not revisit here.

So if “% A&E Attendants seen in 4 hours or under” is a performance reporting measure, what is a the equivalent performance management measure? It’s “Throughput Time from Arrival to Admission, Transfer or Discharge” (using the NHS England A&E Attendances and Emergency Admissions Monthly Return Definitions, November 2015). For brevity we’ll just call this Throughput Time – and this is the equivalent to all those % success within Timeframe measures above. Regarding Target Weight Measure above – just measure Chocolate Bar Weight.

For those who have followed our blogs over the past few years, you will understand that one of the biggest problems in managing business processes is variation. It would be very rare to get the same number of people coming into A&E every day of the year. It would be very rare for every one of them to be seen and assessed in exactly the same time in every case. You can learn an awful lot about how well a business is performing by looking at the variation over time in the performance management measure – Throughput Time.

The problem is, it is impossible to get any national statistics around A&E Throughput Time! So we’ve shown some charts from a different context – around biological products delivered to a Health System to illustrate the power of being able to examine Throughput Time:

Issue No. 1: No Understanding of the System or Process Capability:

  • % Attendants Seen <= 4 Hrs:



This measure is a Pass-Fail measure. You’re either seen in 4 hours or under (Pass), or not (Fail).

All you can see from the chart above is a worsening of Pass-Fail ratio. It does not answer the more important question for the customer (patient) – how long is it likely to take?

We have no idea if most of the attendants in A&E are seen within 1 min (which is perhaps fantastic) or 3 hrs 59 mins (perhaps  inconvenient).

There is a Pass-Fail measure around 12 hrs as well, but again we have no idea if most of these customers (patients) are seen in 4 hrs 1 min (perhaps inconvenient) or 11 hrs 59 mins (perhaps problematic).

  • Throughput Time:



This chart shows Throughput Time for biological product delivered to a Health System. This is strongly seasonal with peaks around January. At this point, no more insightful than the previous chart above.

However, the Throughput Time chart is actually tracking the monthly average Throughput Time. Within each month there is a large degree of variation, which we can drill down into. Shown below as a histogram (in this case we have selected the month of January 2012):



Now we have something useful! And the profile is likely to be similar to that of A&E Wait Times.

The vertical bars are the number of deliveries within a specific time-bucket ranging from 2-3 days to 50-51 days. The pink curve is the “ideal” (but see previous blog on Continuous Improvement) curve if the delivery process was not under stress.

In the chart above, we can see that there is a significant spread in delivery times from as little as 1 day to as much as 50 or more days. We can ask what is the cause of this spread (or variation), and drill down further?

In the chart above, we also see a huge spike just below and at 35 days – this is because the biological product has to be destroyed when older than 35 days. And it’s highly likely the A&E Wait Times also has a spike just under and at 4 hours. The size of this spike gives you the ability to see how much the system is creaking to deliver 4 hours and under Wait Times. If there was no (or only a minor) spike, it would mean the system was operating largely in control.

Issue No. 2: Drives some organisations to “play the system” by “fixing” results:

  • % Attendants Seen <= 4 Hrs:



The only other useful-ish chart we can get out of this reporting measure is the Total Attendances with Wait Times greater than 4 hours. This is of course increasing seasonally with winter peaks.

You have no idea how many attendants waited more than 4 hours because A&E decided there was no chance of achieving target (in this case 95%), and so left the attendant for longer than necessary in order to push others through which they knew would be much easier/faster to handle.

  • Throughput Time:



When you see this kind of spike indicating a system under stress, it is highly likely there will be some gaming going on to hit the target.

Instead, by drilling down, you can start to determine drivers of this spike, and then work on corrective action.

Issue no. 3: Does little towards improving customer (patient) experience:

  • % Attendants Seen <= 4 Hrs:

Ideally, you’d want to start drilling down, say, by hospital, by cohort (dependent on e.g. attendant age group, location, socio-economic group, etc.), by problem type etc. This would be to understand where to focus improvement effort first.

But we saw from a previous blog on this subject, that drilling down into %’s can give some highly unpredictable results.

  • Throughput Time:



Here we can safely drill down to establish drivers (in this case by Region) of extended Throughput Time (in this case the Region on the left – Northern), and continue drilling down further by geography, or by other characteristics, to enable specific improvement action to be taken / tested.

Another performance management measure is Work In Progress (or stuff stuck in the business process or system). In fact, WIP drives Throughput Time. In A&E the equivalent of WIP are the people sitting waiting in seating areas, people waiting on trolleys in corridors etc. But we’ll look at WIP another time. It would definitely pique Dilbert’s interest!

And next time in this series, we’ll look at complicated measure combinations. The example will be from supply-chain and you’d be flabbergasted if you knew how much resource, in one organisation, this measure consumed without an iota of meaningful understanding coming from it! Dilbert would have a field day!
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FROM Cranfield SOM Blogs: 15 January – Metrics in the Journal Citation Reports (webinar)
Journal impact factors: navigating the Journal Citation Reports (JCR)
Wednesday 15 January, 1-2pm

Join Emma
Turner and Clare Humphries, Information Specialists in the Kings Norton
Library, on a gentle walk through some of the metrics features in the JCR.

The webinar
will consist of a short presentation, followed by discussion and your questions
on the topic. There will also be time for you to ask us any burning research
support-related questions you might have!

You will be
able to access the webinar both on and off campus, but you will need to book a
place through the DATES system on the intranet.

The webinar is
open to any Cranfield staff member or student interested in research.

Bookyour place.

This forms part of a series of monthly webinars covering topics such as predatory publishing, Open Access, setting up an ORCID, and using CORD. Find out about future sessions.

Image by StockSnap from Pixabay
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FROM Cranfield SOM Blogs: From China to Cranfield
I am a Chinese student currently studying Water and Wastewater Engineering MSc at Cranfield University.

The very first impression of Cranfield is the well-arranged campus with its wonderful natural environment, which is entirely different from the universities in big cities.



Since it’s the first time I have studied abroad, it’s really a big challenge for me to learn to live by myself, fit a totally new cultural environment and improve my oral English. Fortunately, during the registration week, enthusiastic staff really gave me a sense of family and relieved my anxiety.



When it comes to my study experience in Cranfield, I will always say that my classmates are so amazing. Many of my classmates have already been experts in the industry. During discussion sessions, I was astonished by their standard pronunciation, abundant knowledge, creative thinking and prudent attitude. I instantly recognised that I was surrounded by people who had so much knowledge on a topic I knew little about. However, I soon came to realize that being surrounded by such amazing people, will only benefit me throughout my time at Cranfield and contribute to the incredible year I have ahead, both socially and academically.
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