Jaehyung Lim
M: +82 10-8603-6930 | Email:
[email protected]Address: 1218, Yangjae-daero, Songpa-gu, Seoul, Republic of Korea
PROFESSIONAL SUMMARY
Detail-oriented and process-driven bilingual professional (German/English/Korean) with a strong background in KYC-based data verification, in-person and telephone customer communication, and clerical system optimization. Proven track record of managing high-volume databases and resolving complex customer claims in fast-paced environments. Highly proficient in Advanced MS Excel and Microsoft 365, committed to maintaining the highest data integrity and member service standards for KGCCI.
EDUCATION
BA German Language and Literature & BA Urban Planning and Real Estate Chung-Ang University, South Korea | Mar 2020 – Present
* GPA: 3.83 / 4.50
* Key Focus: Cross-cultural communication, macro-market research, and financial data modeling.
German Department Daewon Foreign Language High School, South Korea | Mar 2016 – Feb 2019
PROFESSIONAL EXPERIENCE
Grand Korea Leisure (GKL) | Youth Intern, Customer Service Team | Nov 2025 – Present
* KYC & Data Integrity: Performed rigorous Know Your Customer (KYC) procedures, including profile authentication and precise data entry for international clients, ensuring 100% compliance and data accuracy.
* In-Person & Telephone Communication: Managed diverse inquiries from global customers through both face-to-face interactions and phone communications, demonstrating professional etiquette, adaptability, and fluency in handling real-time customer needs.
* Conflict Resolution & Claim Handling: Effectively addressed and resolved customer complaints on-site and over the phone with a solution-oriented mindset, maintaining service excellence under pressure.
* Systematization & Clerical Proficiency: Developed a comprehensive multilingual service manual and established an asynchronous cloud-based collaboration system, reducing task error rates by 30% within the intern cohort.
Chung-Ang University, Urban Planning & Real Estate Club | Team Leader | Mar 2023 – Feb 2024
* Data Consolidation: Collected and merged scattered market data into structured investment reports, conducting quantitative analysis for commercial asset valuation.
* Professional Outreach: Performed proactive market research and cold inquiries during site inspections to gather localized insights, enhancing interpersonal and research skills.
University Cycling Club | Founder & President | Feb 2024 – Mar 2025
* Membership Administration: Established the club’s administrative foundation and managed the entire membership database, ensuring 100% retention through structured member care.
ACADEMIC PROJECTS
Real Estate Development & Valuation Project | Project Manager | Mar 2024 – Dec 2024
* Quantitative Analysis: Utilized SPSS and Advanced Excel for property value analysis, ensuring data-driven decision-making for mock investment proposals.
* Reporting: Drafted professional-grade investment reports and delivered persuasive presentations to stakeholders.
ADDITIONAL INFORMATION: SKILLS & LANGUAGES
* Languages: * Korean: Native
* German: Intermediate (Academic background with B.A. degree)
* English: Business Proficient (Capable of professional reporting and translation)
* Technical Skills: Microsoft 365 (Expert in Excel: VLOOKUP, Pivot Tables), CRM Readiness, Statistical Analysis (SPSS), AI Prompt Engineering for data structuring.
* Attributes: Structured Working Style, Strong Organizational Skills, Reliable & Proactive Learner.
Priyanka here from ARINGO. Speaking about your profile, you have a strong and quite unique profile, especially for your target programs. Your NUS background + R&D to startup to NPI in China shows a clear progression from technical depth to commercialization and manufacturing scale, which is a great story for your stated goal of staying in manufacturing. The international exposure is also a big plus.
With about 6 years of experience, you’re in a good range for your target schools, and your profile fits well with programs that value global ops, product, and manufacturing leadership.
Your GMAT score will be a crucial factor. You should aim for a 685+ score to stay competitive. Also, make sure you clearly highlight impact (product launches, scale, cost, timelines, leadership) and not just responsibilities.
I’d be happy to offer you a free profile review for your target programs to see where you stand and how to boost your chances, happy to help!
No pressure, no strings - just helpful insights on where you stand and how you can strengthen your chances.
Feel free to connect- Click here
You can also email me at: [email protected]
Good Luck!
1. Is your NUS Research Engg experience of 2 years 9 months a full time engagement or part time, while you were studying for masters? If its not full time experience, that would reduce the total number of years you report as FT experience. Although you will still be eligible to apply to b-schools, its something for you to keep in mind.
2. Some details on your goals would help in understanding your candidature better. What is your career goal? which role/ company/ sector do you want to work in, post-MBA? Is it not possible for you to make the change without an MBA?
Be mindful that b-schools pay immense attention to career goals because they want to be sure you need the skills/ network an MBA provides for your future goals. Your career aspirations should be realistic, yet ambitious - something which you cannot achieve on your own (or the path to achieve them is excruciatingly long). I am asking this question because you mention you want to remain in manufacturing post MBA.
Namita Garg,
Founder, MBA Decoder
Email: [email protected]
Reach out to us for a Profile Evaluation
Helping applicants achieve their MBA dreams since 2011