Jaehyung Lim
M: +82 10-8603-6930 | Email:
[email protected]Address: 1218, Yangjae-daero, Songpa-gu, Seoul, Republic of Korea
PROFESSIONAL SUMMARY
Detail-oriented and process-driven bilingual professional (German/English/Korean) with a strong background in KYC-based data verification, in-person and telephone customer communication, and clerical system optimization. Proven track record of managing high-volume databases and resolving complex customer claims in fast-paced environments. Highly proficient in Advanced MS Excel and Microsoft 365, committed to maintaining the highest data integrity and member service standards for KGCCI.
EDUCATION
BA German Language and Literature & BA Urban Planning and Real Estate Chung-Ang University, South Korea | Mar 2020 – Present
* GPA: 3.83 / 4.50
* Key Focus: Cross-cultural communication, macro-market research, and financial data modeling.
German Department Daewon Foreign Language High School, South Korea | Mar 2016 – Feb 2019
PROFESSIONAL EXPERIENCE
Grand Korea Leisure (GKL) | Youth Intern, Customer Service Team | Nov 2025 – Present
* KYC & Data Integrity: Performed rigorous Know Your Customer (KYC) procedures, including profile authentication and precise data entry for international clients, ensuring 100% compliance and data accuracy.
* In-Person & Telephone Communication: Managed diverse inquiries from global customers through both face-to-face interactions and phone communications, demonstrating professional etiquette, adaptability, and fluency in handling real-time customer needs.
* Conflict Resolution & Claim Handling: Effectively addressed and resolved customer complaints on-site and over the phone with a solution-oriented mindset, maintaining service excellence under pressure.
* Systematization & Clerical Proficiency: Developed a comprehensive multilingual service manual and established an asynchronous cloud-based collaboration system, reducing task error rates by 30% within the intern cohort.
Chung-Ang University, Urban Planning & Real Estate Club | Team Leader | Mar 2023 – Feb 2024
* Data Consolidation: Collected and merged scattered market data into structured investment reports, conducting quantitative analysis for commercial asset valuation.
* Professional Outreach: Performed proactive market research and cold inquiries during site inspections to gather localized insights, enhancing interpersonal and research skills.
University Cycling Club | Founder & President | Feb 2024 – Mar 2025
* Membership Administration: Established the club’s administrative foundation and managed the entire membership database, ensuring 100% retention through structured member care.
ACADEMIC PROJECTS
Real Estate Development & Valuation Project | Project Manager | Mar 2024 – Dec 2024
* Quantitative Analysis: Utilized SPSS and Advanced Excel for property value analysis, ensuring data-driven decision-making for mock investment proposals.
* Reporting: Drafted professional-grade investment reports and delivered persuasive presentations to stakeholders.
ADDITIONAL INFORMATION: SKILLS & LANGUAGES
* Languages: * Korean: Native
* German: Intermediate (Academic background with B.A. degree)
* English: Business Proficient (Capable of professional reporting and translation)
* Technical Skills: Microsoft 365 (Expert in Excel: VLOOKUP, Pivot Tables), CRM Readiness, Statistical Analysis (SPSS), AI Prompt Engineering for data structuring.
* Attributes: Structured Working Style, Strong Organizational Skills, Reliable & Proactive Learner.
If I understood your career trajectory properly, you started working in risk (in what capacity?) and then pivoted to PM (which is more current experience?). If you plan to continue in product management post-MBA, then do explain in your applications, why you need an MBA given that you are already working as a PM. What skills and knowledge are you currently lacking that is keeping you from further growth/opportunities and why is an MBA the best vehicle to achieve this?
You do have a long career gap, but its in the past and nothing can be done about it. The best thing would be to address is factually in the application, and explain why this career path was important to you, how you utilized your time and how you grew personally/ professionally during these 4 years. B-schools want to see growth and learning during any phase of life, and a career break can teach you a lot if you utilized your time sincerely. You just need to be strategic in how you explain this career gap.
With your GRE out of the way, you can immediately get started with your application preparation. Although applications open only June onwards, there's much to be done now in terms of b-school research and selection, profile building, brainstorming life stories etc. You have a huge list of target b-schools and my suggestion is that you apply only to 5-8 b-schools across R1 and R2. Those many applications are enough to land you admissions, but these need to be done right. Application writing is an intense process so don't burn yourself out by submitting way too many applications (your quality will also suffer). Instead focus on the quality of a lesser number of them.
Would be happy to talk, should you need further guidance.
Namita Garg,
Founder, MBA Decoder
Email: [email protected]
Reach out to us for a Profile Evaluation
Helping applicants achieve their MBA dreams since 2011
I also feel your list of schools is too long and too full of ultra-competitive schools, which could take your focus away from researching individual schools in depth, and that weakens your appeal to the respective adcoms. See if you can add more from the US T20 segment to maximize your chances for scholarships in this job market.
My background is in Supply Chain design (systems and product) so feel free to reach out if you want to discuss your case in detail.
Best wishes
Aanchal Sahni (INSEAD MBA alumna, former INSEAD MBA admissions interviewer)
Founder, MBAGuideConsulting
LinkedIn: https://www.linkedin.com/in/aanchal-sahni-83b00819/ |WEBSITE: https://mbaguideconsulting.com/| Message(WA): +91 9971200927| email- [email protected]
- Dee
MBA admissions consultant and management consultant | E: [email protected]
Priyanka here from ARINGO. Speaking about your profile, you have a very interesting and experienced profile, especially with about 9 years across risk/compliance to PM to technical PM, which shows clear progression and a shift toward tech. The 339 GRE is a huge plus and will significantly help offset concerns around your undergrad GPA.
Your experience across MNCs + startups and moving into product roles aligns well with your post-MBA tech goals, so the overall direction makes sense. Also, being a female candidate with tech/product experience adds a positive diversity angle.
Low undergrad GPA + gap after graduation needs to be explained well
Higher experience - some full-time MBAs may be less ideal fit
I’d be happy to offer you a free profile review for your target programs to see where you stand and how to boost your chances, happy to help!
No pressure, no strings - just helpful insights on where you stand and how you can strengthen your chances.
Feel free to connect- Click here
You can also email me at: [email protected]
Good Luck!