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gmat ebook code not recieved

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parthagarwal22
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gmat ebook code not recieved [#permalink] New post   01 May 2021, 00:02
I purchased the GMAT official guide 2021 online question bank + e-book from official gmac site on 10th March 2021. I only received an email stating what the purchase will appear on my credit card bill and absolutely NO EMAIL with an activation code for my purchase.

I tried contacting the admin and even registered my complaint at gmac's official site, but never heard back from them. What do I do?

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HoneyLemon
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Re: gmat ebook code not recieved [#permalink] New post   01 May 2021, 05:02
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parthagarwal22 wrote:
I purchased the GMAT official guide 2021 online question bank + e-book from official gmac site on 10th March 2021. I only received an email stating what the purchase will appear on my credit card bill and absolutely NO EMAIL with an activation code for my purchase.

I tried contacting the admin and even registered my complaint at gmac's official site, but never heard back from them. What do I do?

Posted from my mobile device

I guess they need 3/4 working days to resolve.
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parthagarwal22
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Re: gmat ebook code not recieved [#permalink] New post   01 May 2021, 05:05
Yeah, but it's been 20 days since the date of payment.

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Kinshook
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Re: gmat ebook code not recieved [#permalink] New post   01 May 2021, 08:17
I recommend that you e-mail GMAC with proof of purchase (as an attachment) stating your problem.

parthagarwal22 wrote:
I purchased the GMAT official guide 2021 online question bank + e-book from official gmac site on 10th March 2021. I only received an email stating what the purchase will appear on my credit card bill and absolutely NO EMAIL with an activation code for my purchase.

I tried contacting the admin and even registered my complaint at gmac's official site, but never heard back from them. What do I do?

Posted from my mobile device
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gmat ebook code not recieved [#permalink] New post   04 May 2021, 21:14
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Hi. It is a pretty cumbersom system. Sorry you have to deal with it.
You have to get the ebook/PDF from the Vital Source https://bookshelf.vitalsource.com/

Search your email to see if you got an email from them that went into your JUNK.
If not, you can try registering an account using the same email address. It may link the two or at least give you some ideas how to recover your PDF.

Good Luck!
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divyakathuria05
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Re: gmat ebook code not recieved [#permalink] New post   06 Jun 2021, 12:16
Facing similar issue. Unable to access online question bank without activation code. Any update on the issue?

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gmat ebook code not recieved [#permalink] New post   06 Jun 2021, 12:18
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divyakathuria05 wrote:
Facing similar issue. Unable to access online question bank without activation code. Any update on the issue?

Posted from my mobile device



No updates besides what I replied.
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gmat ebook code not recieved [#permalink]
06 Jun 2021, 12:18

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