SQ17
This is so frustrating, they make it absolutely impossible to reach them by phone or email. I've currently been on hold for 30 minutes as I get the run around from every person I speak to who tries to push me on someone else. I think they're simply hoping I hang up due to being on hold for so long at this point.
Extremely unprofessional by Pearson/GMAC - I don't know what to do at this point.
edit: Update - after one straight hour on the phone and being transferred FIVE TIMES between Examity/Pearson/GMAC I ended up right where I started as the final number I was given was disconnected. It became very obvious there was a concerted effort being made to avoid speaking to any callers or giving any answers. I don't know what exactly is happening here but it feels like they're hiding some massive issue and it's not helping reduce my stress about this situation ..
Hi buddy, we’re in the same boat, and sorry for our experience. It’s 15 business from now, and still no response, neither calls or emails. Yesterday I called them 9 times but none of the calls got through. I don’t know why. As Christmas holiday is approaching, I don’t know if they could release our official report before Dec. 24th. Super worried now.
Any updates from you?
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