Hi guys,
I finally got my results today after a long wait.
Just want to share my experience, maybe it will be useful to someone.
The trigger which resulted in the release of my score was that i was able to show that i really needed it. (my university doens't aprove the application without the official score)
Also, the university tried to help me out by contacting GMAC themselves. I think this also helped to speed up the proces.
The contact number i used is: +1 703-546-9944.
They don't answer the call immediately and after some time the call gets disconnected too, eventually they will pick up ( usually the 5th or 6th time).
One additional note: you can call and ask to priortize your score release once you pass the 20 business days.
All the best!
Posted from my mobile device