GMAT score cancelled despite smooth testing and no issues.

Question

My online gmat test went smoothly and proctor raised no issues during test, but after my score being held for review for 10 days, GMAC cancelled my score with a "Testing Issue" status.

One possible cause I can think of is that I triggered my dust allergy (of which I have proofs and underwent a recent surgery due to it) while clearing the room for test. Due to which I was constantly grunting, coughing & sneezing during the test. Although proctor had no problem with it and didn't warn about it during my exam, ny scores are now cancelled.

What should I do ? Should I keep the point that proctor didn't notified me of anything or should I provide them details of my condition as appeal.

Posted from my mobile device

Suraj0184 · Answer

Please mail the issue to GMAC. Will surely be able to elicit a favourable response therein.

cat2010 · Answer

Vaibhav ,First of all feel sorry for your experiance .

Only solution here is to mail GMAC and raise your issue with additional all information you have .Unfortunately the decision of GMAC is final.

Though it is heartbreaking But if reply from GMAC is negative thenYou have to give exam again ,But AS you have given exam recently it would be better to book nearest slot to gauge on same learning .

bb · Answer

Hi. I’m sorry about this issue.

If you liked your score, and you were not going to cancel it or get rid of it, then I would definitely appeal. I believe you should’ve received an appeal process link details along with the decision. I will be very professional and state. Why are you believe the cancellation is not merited in this case, and just as you mentioned provide details about your medical condition situation and throw out the idea that you’re happy to retake the test if they want to give you a free retake. I doubt they will do it, but it underlines the fact that you are confident about the score and you did not cheat and you can reproduce your success.

VaibhavSinghPatel · Answer

It seems to be the only option now. But Im confused wether I should ask them the reason for cancellation or directly provide clarification from my side ?

Posted from my mobile device

VaibhavSinghPatel · Answer

I recieved an unofficial score of 710 in this test and 690 in the previous one.

I'll be glad to give the exam at the test centre but it won't be fruitful as collage applications deadlines for my favourable collages are already over here in India. There isn't enough time to prepare for another attempt for a person of my caliber. My mocks always around 670-700 but thinking of wasting my time in preperation and not being able to achieve a proper score haunts me.

VaibhavSinghPatel · Answer

And in the cancellation mail I recieved, it is stated "In our review, there was a test anomaly during you most recent test". What does it mean ? That there was some technical issue or something that I might have caused during the test.

EMPOWERgmatRichC · Answer

Hi VaibhavSinghPatel,

I'm sorry to hear about the situation you're facing regarding your cancelled Score; that must be incredibly frustrating. From what you describe, there are a number of different subjects to discuss. First, if you were sneezing and coughing repeatedly during your Exam, then that's not necessarily why the Moderator logged a 'testing issue' - although how you responded to the sneezing/coughing could be it (for example, did you speak out-loud in exasperation or leave your chair to grab a tissue or water, etc.?). Were there any other instances during your Exam that might account for this situation (was someone else ever in the Testing room? Did you leave your desk at any time other than the 2 'breaks', etc.?)?

Second, since the 16-day 'delay' betwen Official Exams only applies to Exams taken in the same format, then since you took the At-home GMAT for this attempt, you could potentially take a Test Center version of the GMAT tomorrow if you wanted to (unless your 1st attempt was also at a Test Center and sometime in the last 16 days).

Third, a 690/Q48 is a really strong Score - but if for whatever reason, you do not think that it will be enough to get you into any of the Business Schools that you want to apply to, then there's no reason to 'rush in' your applications just to make the deadlines. Assuming that your REAL Goal is to get into your first-choice School, then you really need to be thinking in THOSE terms - so (again, assuming your 690 isn't good enough) trying to clarify this testing issue (and getting your 710 reinstated) would be the priority.

GMAT assassins aren't born, they're made,
Rich

Contact Rich at: [email protected]

GmatKnightTutor · Answer

Unfortunate situation. Probably better to appeal to try to get the decision reversed than not try at all.

kntombat · Answer

VaibhavSinghPatel , this is very unfortunate.
I agree with what everyone has said above, you should appeal GMAC's decision, and try to get the decision reversed.

ScottTargetTestPrep · Answer

I think both. Your reasoning seems legit, and at the same time you also need to see from them what exactly is going on.

FALSEnine9 · Answer

It's a tough situation to be in. But I think your case is slightly different than mine, in that my case was labeled as a policy violation and not a testing issue. So it made sense to me to detail out reasons why I thought I did not violate any terms and conditions. In your case appealing might not help as much, as they think the issue is on their side, probably with the questions that you were served. I'm sure you will be offered a free re-take. I was not offered any.

Most likely they will not give you the exact details of what happened. It's better to re-take at the test centre.

Most likely they will not give you the exact details of what happened. It's better to re-take at the test centre.

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GMAT score cancelled despite smooth testing and no issues.

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