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How to order ESR ?

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How to order ESR ? [#permalink]

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New post 15 Aug 2017, 21:17
Hi,

I gave my second attempt of GMAT on 3rd August. I want to order ESR for this attempt but unable to find any link on the website. There's link to enter ESR code for my first attempt.

Can someone please help me with this ?

Also, after how much time of ordering can I refer ESR ?

Thanks in advance!

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How to order ESR ? [#permalink]

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New post 15 Aug 2017, 23:45
Yashkumar wrote:
Hi,

I gave my second attempt of GMAT on 3rd August. I want to order ESR for this attempt but unable to find any link on the website. There's link to enter ESR code for my first attempt.

Can someone please help me with this ?

Also, after how much time of ordering can I refer ESR ?

Thanks in advance!
You can buy a code from the store on mba.com here. You should then find the code already there when you try to "Enter Code" (the button next to the exam field on your My GMAT page on mba.com). It normally takes a day or so for the button to show. Get in touch with customer care if that button hasn't appeared for your second attempt.

The ESR should be available for as long as the GMAT score for the attempt you applied it to is valid.
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Re: How to order ESR ? [#permalink]

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New post 16 Aug 2017, 02:56
AjiteshArun wrote:
Yashkumar wrote:
Hi,

I gave my second attempt of GMAT on 3rd August. I want to order ESR for this attempt but unable to find any link on the website. There's link to enter ESR code for my first attempt.

Can someone please help me with this ?

Also, after how much time of ordering can I refer ESR ?

Thanks in advance!
You can buy a code from the store on mba.com here. You should then find the code already there when you try to "Enter Code" (the button next to the exam field on your My GMAT page on mba.com). It normally takes a day or so for the button to show. Get in touch with customer care if that button hasn't appeared for your second attempt.

The ESR should be available for as long as the GMAT score for the attempt you applied it to is valid.

Hi Ajitesh,

I checked with the customer care. He has suggested that it takes around 20 days for official score to display on our account. ESR can be purchased once official score is available.

Sent from my XT1033 using GMAT Club Forum mobile app

Kudos [?]: 2 [0], given: 11

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Re: How to order ESR ? [#permalink]

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New post 17 Aug 2017, 02:01
Yashkumar wrote:
Hi Ajitesh,

I checked with the customer care. He has suggested that it takes around 20 days for official score to display on our account. ESR can be purchased once official score is available.
20 days is the maximum. Most people get their official reports in less than a week (5-7 days). But the thing is that we're not actually interested in the official score report. Nor does the score report becomes available for download on the mba.com account (you will receive a link to a Pearson Vue website). If the rep told you that the ESR link is made available only after the official score report is generated, that is incorrect. Most people see the link after a day, and the official score report doesn't have anything to do with this. If a test taker doesn't cancel his or her score (in the 72 hour period provided for cancellation), then the score becomes "official".

Which center did you take the exam at?
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Re: How to order ESR ? [#permalink]

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New post 17 Aug 2017, 09:54
AjiteshArun wrote:
Yashkumar wrote:
Hi Ajitesh,

I checked with the customer care. He has suggested that it takes around 20 days for official score to display on our account. ESR can be purchased once official score is available.
20 days is the maximum. Most people get their official reports in less than a week (5-7 days). But the thing is that we're not actually interested in the official score report. Nor does the score report becomes available for download on the mba.com account (you will receive a link to a Pearson Vue website). If the rep told you that the ESR link is made available only after the official score report is generated, that is incorrect. Most people see the link after a day, and the official score report doesn't have anything to do with this. If a test taker doesn't cancel his or her score (in the 72 hour period provided for cancellation), then the score becomes "official".

Which center did you take the exam at?

Thanks for your reply. I've sent a mail to GMAC. Even I felt the guy wasn't sure of what he is saying.

My centre was neat Dickenson road in Bangalore.

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Re: How to order ESR ? [#permalink]

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New post 17 Aug 2017, 11:44
Yashkumar wrote:
AjiteshArun wrote:
Yashkumar wrote:
Hi Ajitesh,

I checked with the customer care. He has suggested that it takes around 20 days for official score to display on our account. ESR can be purchased once official score is available.
20 days is the maximum. Most people get their official reports in less than a week (5-7 days). But the thing is that we're not actually interested in the official score report. Nor does the score report becomes available for download on the mba.com account (you will receive a link to a Pearson Vue website). If the rep told you that the ESR link is made available only after the official score report is generated, that is incorrect. Most people see the link after a day, and the official score report doesn't have anything to do with this. If a test taker doesn't cancel his or her score (in the 72 hour period provided for cancellation), then the score becomes "official".

Which center did you take the exam at?

Thanks for your reply. I've sent a mail to GMAC. Even I felt the guy wasn't sure of what he is saying.

My centre was neat Dickenson road in Bangalore.

Wrote a mail to GMAC. Below is the reply I got. Can somebody help me in inferring the same.

'I am sorry for the disruption and any frustration you've experienced. 

According to your profile, your GMAT scores are on-hold. When this occurs, you are unable to access your GMAT Enhanced Score Report (ESR). 

I've escalated your request to the GMAT Program Coordinator Desk at Pearson VUE. They are best-suited to help you with removing the hold.'

Kudos [?]: 2 [0], given: 11

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Joined: 15 Jul 2015
Posts: 1014

Kudos [?]: 224 [0], given: 4

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GRE 1: 339 Q170 V169
Re: How to order ESR ? [#permalink]

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New post 17 Aug 2017, 21:06
Yashkumar wrote:
My centre was neat Dickenson road in Bangalore.
Yashkumar wrote:
Wrote a mail to GMAC. Below is the reply I got. Can somebody help me in inferring the same.

'I am sorry for the disruption and any frustration you've experienced. 

According to your profile, your GMAT scores are on-hold. When this occurs, you are unable to access your GMAT Enhanced Score Report (ESR). 

I've escalated your request to the GMAT Program Coordinator Desk at Pearson VUE. They are best-suited to help you with removing the hold.'
That's why I asked which center you went to. There is some ongoing issue with pretty much all the Bangalore centers. This could also be something to do with your exam specifically, but I think it's something to do with the center. They've already shut the Koramangala center down, and some of my students have been asked (by Pearson) to reschedule exams scheduled to be taken at the Pearson center in August. I don't think you'll be able to do much about this, apart from following up regularly with them for updates. If it is a problem with the center, they could end up offering you a retake.
_________________

Profile and Official GMAT score report

Kudos [?]: 224 [0], given: 4

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Joined: 16 Jul 2016
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Re: How to order ESR ? [#permalink]

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New post 18 Aug 2017, 09:54
AjiteshArun wrote:
Yashkumar wrote:
My centre was neat Dickenson road in Bangalore.
Yashkumar wrote:
Wrote a mail to GMAC. Below is the reply I got. Can somebody help me in inferring the same.

'I am sorry for the disruption and any frustration you've experienced. 

According to your profile, your GMAT scores are on-hold. When this occurs, you are unable to access your GMAT Enhanced Score Report (ESR). 

I've escalated your request to the GMAT Program Coordinator Desk at Pearson VUE. They are best-suited to help you with removing the hold.'
That's why I asked which center you went to. There is some ongoing issue with pretty much all the Bangalore centers. This could also be something to do with your exam specifically, but I think it's something to do with the center. They've already shut the Koramangala center down, and some of my students have been asked (by Pearson) to reschedule exams scheduled to be taken at the Pearson center in August. I don't think you'll be able to do much about this, apart from following up regularly with them for updates. If it is a problem with the center, they could end up offering you a retake.

Hi Ajitesh,

Can you throw some light on issues with Bangalore centre.
I've got my official score after following up with GMAC. I'm planning a retake soon. Any issue with Bangalore centres?

Kudos [?]: 2 [0], given: 11

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User avatar
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Joined: 15 Jul 2015
Posts: 1014

Kudos [?]: 224 [0], given: 4

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GRE 1: 339 Q170 V169
Re: How to order ESR ? [#permalink]

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New post 18 Aug 2017, 10:30
Yashkumar wrote:
Hi Ajitesh,

Can you throw some light on issues with Bangalore centre.
I've got my official score after following up with GMAC. I'm planning a retake soon. Any issue with Bangalore centres?
Not sure exactly what is going on, but one center has gone offline entirely, and the other had a series of forced cancellations. They've opened a new one in Brookefield, so that should take some of the scheduling pressure off.

All the best for your retake!
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Kudos [?]: 224 [0], given: 4

Re: How to order ESR ?   [#permalink] 18 Aug 2017, 10:30
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