1- The primary purpose of this passage is to
(B) advocate that small business owners work toward a system of backing up data that allows employees to recover their own files in the case of human error
the first sentence of last paragraph: Small businesses need a solution that is a combination of user training and a backup mechanism from which users themselves can recover unintentionally deleted files.
2- In the second paragraph, what do the authors argue is a waste of an IT manager’s time?
(E) trying to recover a lost document from a vague description months after it was lost
you can find the answer from the last section of the second paragraph and the second sentence of the last paragraph.
IT managers often have business people making requests of them such as “Could you see if we still have a backup file of the presentation we gave to our most important client last year? I don’t remember the name of the document, but I wrote it in the first quarter of the year.” This is not an efficient use of anyone’s time, and as a small business owner or manager, you know that experienced IT professionals are too expensive to be used in this manner and you have too many other important tasks for them.
Small businesses need a solution that is a combination of user training and a backup mechanism from which users themselves can recover unintentionally deleted files. It helps both the users and the IT staff because the users no longer have to request the IT staff to recover files for them, which can be needlessly time-consuming.
3- Why do the authors suggest that managers keep track of events that result in data loss or data recovery?
(D) so that the manager can see that these events occur much more frequently than anticipated
I usually suggest keeping track of these events. If you do so, you will begin to realize that these errors occur with greater frequency than you thought.
4- In the final paragraph, which of the following is NOT an advantage listed by the authors in their discussion of the preferred backup system?
(A) Users themselves can uncover accidentally deleted files.
(B) The backup system saves IT workers’ time.
(C) The backup system prevents human error.: not mentioned in the paragraph
(D) Small business owners don’t need to hire someone to run the backup system.
(E) The backup system saves users’ time.
Small businesses need a solution that is a combination of user training and a backup mechanism from which users themselves can recover unintentionally deleted files. It helps both the users and the IT staff because the users no longer have to request the IT staff to recover files for them, which can be needlessly time-consuming. And as a small business owner, you do not need to hire someone to operate the backup system in the event your staff needs to retrieve files.