Today, Wednesday, October 22, 2025, I was scheduled to take the GMAT online test at 10:00 AM.
At 9:30 AM, I opened the exam and went through all the checks with the proctor. Once they were finished, he said, "OK, everything’s perfect. Now relax and good luck."
Not even a minute later, before I could see the first page of the GMAT, I got a warning saying a "virtual machine" had been detected.
I didn’t even have time to call the proctor before everything shut down. Too bad I didn’t have, and still don’t have, a virtual machine (I didn’t even know what a virtual machine is).
I tried to rejoin the test, but it said, "Your test is suspended." I wrote to customer support and called, but no one was able to help me (I’m still waiting for a response from
customercare@mba.com).
I haven’t tried copying anything, and I don’t have any virtual machines on my PC (it must have been a false AI detection).
Does anyone know how to help me? I need to run the test by tomorrow, otherwise I won’t have time to send the application.
Please, if anyone has any contacts or knows how to do this, please help me.
Thanks in advance.