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MBA.com site is down - When will it be back online?

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bb
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MBA.com site is down - When will it be back online? [#permalink] New post  12 Jun 2018, 16:14
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MBA.com site has been down since June 12th.

The site originally said "Something Big is Coming" and it was back online for a little while on the 13th but then was taken down. On June 14th, mba.com outage message was change to "Temporary Unavailable"


What can you do?

  • If you are registering for the test, you have to call
  • If you want to take GMAT Prep Online tests, you are out of luck at this time.
  • You can take the GMAT Prep if you have it already installed but it appears you can't run it after installing without logging into mba.com
  • You can still install the GMAT Prep pre-2012 software that does not have IR: https://gmatclub.com/forum/gmat-prep-po ... 77548.html


When will it be online?

There is no timeline unfortunately. The GMAC representative said they are working to restore it "ASAP". You can decide what it means.


Hope it is back online soon. I was going to check a few things out about their new GMAT Prep Exams but no dice....
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 09:58
bb wrote:
MBA.com site seems to be down at this time.
Hope it is back online soon. I was going to check a few things out about their new GMAT Prep Exams but no dice....


Right, while I was practicing at mba.com, suddenly got a notification from GMAC. It happened yesterday.
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 14:56
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It's been down for 2 days now and I'm eager to activate my ESR, if it's ready...
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 15:00
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Not sure.... maybe they got hacked? :crazy:

On serious note, I think they have not planned to keep it offline this long. Something went wrong with a rebranding or product launch.... is my guess, but it is something BIG :roll:
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 16:15
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The site was up briefly at some point late last night, with all the new looks and other changes. When I opened it up, everything took forever to load and ended up showing 'errors'. They shut it down again. I can't access the mocks I had given over the weekend. :(
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 16:59
I unfortunately don't have an answer, just came to vent! I would love to be able to review my recent practice test. Very frustrating indeed.
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 18:41
bb wrote:
MBA.com site seems to be down at this time.
Hope it is back online soon. I was going to check a few things out about their new GMAT Prep Exams but no dice....


I have been trying to access it since yesterday. :(
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 18:52
Is there any way to access gmatofficialprep? I believe, it was located on the separate website...
Thanks.
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 18:58
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Maybe someone can figure it out. When I try to login I get a 404 beauty....
https://gmatofficialprep.mba.com/SarasExamPrep#/home
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 21:55
Do any of you have any idea on when the website will be up and running again? I have my exam this Sunday and I was planning on taking a practice test this week. I have been trying for the past two days!!!
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 21:59
bb wrote:
MBA.com site seems to be down at this time and it's been a little while.

Hope it is back online soon. I was going to check a few things out about their new GMAT Prep Exams but no dice....


Probably this is the beginning of the end of the world!
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 22:54
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Because who needs gmat prep tests anyway if something big is coming?

This seems like a sequence of unfortunate events and a pattern of neglect - first changing gmat format on a short notice, release of a half-baked gmat prep platform, discontinued old CATs, introduction of new subscription model that requires payment and now this.

I can suggest downloading the old gmat prep if anyone needs to practice now. We have a link somewhere. Let me know if you need it.

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Re: MBA.com site is down - When will it be back online? [#permalink] New post  13 Jun 2018, 23:17
bb

I came across this page which has location of different GMAT Prep software. I am not sure whether you are talking about this page.

https://gmatclub.com/forum/gmat-prep-po ... 77548.html
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 04:06
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bb wrote:
Because who needs gmat prep tests anyway if something big is coming?

This seems like a sequence of unfortunate events and a pattern of neglect - first changing gmat format on a short notice, release of a half-baked gmat prep platform, discontinued old CATs, introduction of new subscription model that requires payment and now this.

I can suggest downloading the old gmat prep if anyone needs to practice now. We have a link somewhere. Let me know if you need it.
I wonder if there is an installer for a version that doesn't need the user to log in. Right now, some students who aren't already signed in are seeing something like this:
Attachment:
File comment: GMATPrep
2018-06-14.png
2018-06-14.png [ 1.26 MiB | Viewed 5837 times ]

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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 07:01
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We are currently working on updates to https://mba.com and will try to get the site back online as soon as we can. We sincerely apologize for the inconvenience. If you have further questions, please contact customercare@mba.com.
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 07:03
What about people who have scheduled for tests ??

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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 07:33
I want to register for my test and have been trying for last 2 days. The site went down right before the payment page.

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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 07:49
OfficialGMAT wrote:
We are currently working on updates to https://mba.com and will try to get the site back online as soon as we can. We sincerely apologize for the inconvenience. If you have further questions, please contact customercare@mba.com.


Hello Leah,

Is it possible to cancel/reschedule GMAT exam without paying full $250 fee? I'm unable to do my CATs for several days already, and my exam is on the 18th...
Wrote a message to the customer care as well.

Thanks in advance!
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Re: MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 08:10
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For those who need to schedule a GMAT exam, reschedule or cancel an existing exam appointment, order a score report, or cancel a score within 72 hours of your GMAT exam, please contact a call center in your region. https://www.mba.com/the-gmat-exam/register.aspx
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MBA.com site is down - When will it be back online? [#permalink] New post  14 Jun 2018, 09:32
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https://www.mba.com is back online!
:fingers_crossed: Fingers crossed.



My suggestion - install the downloadable version of the GMAT Prep software just install and activate it in case mba.com decides to go offline again.
You can download it from mba.com or from GMAT Club here: https://gmatclub.com/forum/gmat-prep-po ... 77548.html
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MBA.com site is down - When will it be back online? [#permalink]
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