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Alasoy
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 06 Jan 2025, 07:37
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Hi TTP team,

Just now I purchased a 6 month GMAT self study course for $699, thinking the new year discount code (GMAT25) already applied automatically.

I understand that the payment has been made, but is there any way that you can cancel or refund the transaction first so I can re-purchase using the correct discount code?

Really appreciate your assistance in this as I really want to subscribe TTP for my GMAT preparation and I have a very tight budget. Discount really matters and will help me a lot.

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cc: @ScottTargetTestPrep

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RishS94
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 07 Jan 2025, 03:55
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Try getting in touch with TTP! I don't think anyone here can help you. Its TTP technical issue
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Alasoy
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 07 Jan 2025, 04:58
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RishS94
Try getting in touch with TTP! I don't think anyone here can help you. Its TTP technical issue
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thanks for the advice! been trying to contact them through Live Chat / Email / IG / GMATClub chat feature but no reply so far, hopefully they will notice this problem soon
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Alasoy
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 07 Jan 2025, 07:10
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Solved! many thanks for TTP Team for the quick resolve!
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chiragchhabra
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 25 Jan 2025, 06:52
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Hi facing the same issue as you. I bought the monthly subscription for 183 usd but got charged the 229 this month. Can you pls guide me on how did you contact and got the message across. I have reached out to them but haven't gotten a reply yet

Alasoy
Solved! many thanks for TTP Team for the quick resolve!
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Alasoy
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 03 Feb 2025, 07:52
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Hi, you can try to email their official customer service email / contact through TTP live chat. took quite some time but they will refund your discount immediately once they noticed!
chiragchhabra
Hi facing the same issue as you. I bought the monthly subscription for 183 usd but got charged the 229 this month. Can you pls guide me on how did you contact and got the message across. I have reached out to them but haven't gotten a reply yet

Alasoy
Solved! many thanks for TTP Team for the quick resolve!
Show more
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sweatshirt27
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 15 Mar 2025, 08:30
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Same problem - I did not realize this is a subscription and received no communication of being charged again. I cancelled as soon as I realized I was charged (today).
ScottTargetTestPrep please help get a refund.
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thenextdoorkid
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Need Help: TTP Maximum Learning Accidental Purchase Without Disc. Code 08 Jun 2025, 01:36
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Alasoy
Solved! many thanks for TTP Team for the quick resolve!
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Hey please tell me how did you solve the issue. I have done the same thing