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22 Aug 2022, 21:44
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AjiteshArun
I've seen transaction failure rates for Indian cards spike in August. It may be something to do with a recent RBI mandate?
It'd be interesting to know where all of you are located (country where your card(s) were issued).
It'd be interesting to know where all of you are located (country where your card(s) were issued).
Oh, I have an Indian HDFC Visa card that worked fine on a previous booking but got denied this time (even when trying via Customer Service)
However, an ICICI bank Visa card (also Indian) went through fine in first try.
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22 Aug 2022, 21:49
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vidgupta
Oh, I have an Indian HDFC Visa card that worked fine on a previous booking but got denied this time (even when trying via Customer Service)
However, an ICICI bank Visa card (also Indian) went through fine in first try.
Exactly. Some cards that worked earlier aren't working now, while others are working as expected. I've not received a very good answer from the company that handles our payments, but they did hint that some regulatory requirements could be the issue, at least in the short term. If most of the reports above are for Indian cards, then it's most likely not a problem with Pearson Vue. However, an ICICI bank Visa card (also Indian) went through fine in first try.
gmat750plus
Joined: 02 Dec 2021
Last visit: 23 Nov 2022
Posts: 11
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Location: India
Schools: ISB '24 (A)
GPA: 4
23 Aug 2022, 00:01
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I was able to call Pearson VUE, they mentioned it's an issue on the website and not on our end. After verifying all my details, their payments team helped me to schedule the exam on my preferred date over the call. They will levy 10$ call centre fee but you can mention the technical glitch and they'd be happy to wave it off.
All payments that I made on my card previously have also been reversed so no issues there as well.
All payments that I made on my card previously have also been reversed so no issues there as well.
