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Trying to contact E-Gmat from

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Intern
Intern
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Joined: 19 Aug 2015
Posts: 29

Kudos [?]: 24 [0], given: 11

Concentration: Technology, Strategy
GPA: 3.3
WE: Consulting (Computer Software)
GMAT ToolKit User
Trying to contact E-Gmat from [#permalink]

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New post 18 Dec 2015, 17:07
Hi e-gmat
I have been emailing your customer support from last 15-20 days to freeze my account. I will not be able to study for next 2 months because of personal reasons and I would like to freeze my account till that time. There is no response from any or your agents. I have also emailed Payal. Your online contact-us form is not working and is giving below error from last 2 weeks and Interestingly there is no "another method". Hope you will see this message at this forum at least and I can get a solution. Thank you.

Failed to send your message. Please try later or contact the administrator by another method.
_________________

When you want to succeed as bad as you want to breathe ...then you will be successfull....

Kudos [?]: 24 [0], given: 11

Expert Post
e-GMAT Representative
User avatar
S
Joined: 02 Nov 2011
Posts: 2384

Kudos [?]: 9421 [0], given: 347

Trying to contact E-Gmat from [#permalink]

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New post 19 Dec 2015, 09:57
Hi Rakesh,

We are sorry to hear that you were having issues with connecting to us.

Our last email, seeking confirmation to freeze your account is still not responded by you. We have not received any communication on any of our email accounts.

As of now we have frozen your account, considering the above post as your confirmation, and sent you a mail. Please reference the mail and reply back to us at support@e-gmat.com for further communication.

Regards,
e-GMAT
_________________












| '4 out of Top 5' Instructors on gmatclub | 70 point improvement guarantee | www.e-gmat.com

Kudos [?]: 9421 [0], given: 347

Intern
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Joined: 21 Mar 2016
Posts: 35

Kudos [?]: 1 [0], given: 194

Trying to contact E-Gmat from [#permalink]

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New post 08 May 2016, 22:08
I thought only bank account/penguin and TOFU in the FRIDGE can be FREEZED

Kudos [?]: 1 [0], given: 194

Expert Post
1 KUDOS received
e-GMAT Representative
User avatar
S
Joined: 02 Nov 2011
Posts: 2384

Kudos [?]: 9421 [1], given: 347

Re: Trying to contact E-Gmat from [#permalink]

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New post 10 May 2016, 17:49
1
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Expert's post
What about water or shakes or many other things that change form or your GMAT Prep. We do provide the option to freeze your e-GMAT account so that you get full 6 months of study time.

-Rajat
_________________












| '4 out of Top 5' Instructors on gmatclub | 70 point improvement guarantee | www.e-gmat.com

Kudos [?]: 9421 [1], given: 347

Intern
Intern
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B
Joined: 16 Apr 2015
Posts: 3

Kudos [?]: [0], given: 5

Re: Trying to contact E-Gmat from [#permalink]

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New post 22 Oct 2017, 06:03
can i have the contact number. i need to buy verbal from egmat. please help

Kudos [?]: [0], given: 5

Re: Trying to contact E-Gmat from   [#permalink] 22 Oct 2017, 06:03
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