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Strengths:
THe strength of the product is the strong Verbal Base and good quality material
Would make the product better:
The support team doesnt provide enough feedback to improve and the course doesnt fit in for beginners
Overall feedback is the Course is not worth of the investment and the support only provide the robotic type of feedback as per book. I was literally studying for 6-7 hours a day for around 4-5 months in a very disciplined manner and I really thought I was improving but when I gave a mock I was at a 610-620 . I was given feedback to revise multiple times which i did but Alas the improvement was not not that great, the only one tutor Harsha whom i found worth giving feedback rest all the not worth the penny on the course we have spent.
The course is not helpful for the begginers but it can be helpful for the 2nd time test takers and for those who has completed the course.
Dear sampathgelam,
Thank you for your feedback. This is Rashmi Vaidya, one of the senior mentors here at e-GMAT. I am really happy that you liked our material. I am also sorry that it did not help you improve your target score.
We understand that each student has a unique requirement, and no course is one size fits it all. I am sorry that you found our support wanting – we strive to make our students’ preparation smoother by offering customized and comprehensive support. On looking back into your account, we can see that between July’21 to January’22 we have satisfactorily resolved 44 of your queries. Each of our teams has been involved in responding to these queries – from Subject Matter experts and mentors to support staff. We noticed that in none of your correspondence have you pointed out that you are dissatisfied with our support or that you found it lacking, so I am assuming that the responses resolved your concerns at that time.
However, I understand that the suggestions did not help you improve your score, and I am sorry for that.
Regarding your feedback about the course not being for first-time test takers, I would like to say that a lot of our students are first-time test takers. They have made the most of the course – improving by massive points to reach their target scores. Here are a couple of examples of students who have improved by 150+ points to reach their target in the first attempt itself:
Devansh improved by 240-points to reach 720 in his first attempt: https://gmatclub.com/reviews/comments/e-gmat-online-360-345361979
Rohit improved by a massive 150-points to score a 740 in his first attempt. You can watch his interview here - GMAT 740 (Q50, V40) | 150-point score improvement | 90%ile in GMAT Verbal
We would like to thank you once more for your feedback. As a company, we truly value all the feedback that we get as it allows us to grow and help more and more students achieve their dream scores. While we understand that previously you were not able to improve, we would be more than happy to assist you if you are still looking for help in getting to your target.
We wish you all the best in your future endeavours.
Best regards,
Rashmi Vaidya