(A) has not only captured customers from other phone companies but also forced them
(B) has not only captured customers from other phone companies, but it also forced them
(C) has not only captured customers from other phone companies but also forced these companies
(D) not only has captured customers from other phone companies but also these companies have been forced
(E) not only captured customers from other phone companies, but it also has forced them
Not Only X but Y. Except A and C, in all other construction it is wrongly used.
B/w A & C, the choice is them vs these companies. It is always clearer if the noun is used instead of pronoun to avoid ambiguity. Hence, A is a better construction.
Ans: A