naren485 wrote:
Department Store Manager: Since 1985, when our department store enjoyed its highest sales figures ever, customers have increasingly turned to mail-order merchants for clothing and household appliances. We plan to halt this trend by reorganizing those departments in our store, simplifying our displays, and making individual items easier to find.
Which of the following, if true, most strengthens the viability of the department store's plan?
Premise: customers have increasingly turned to mail-order merchants for clothing and household appliances.
Conclusion: This trend can be halted by reorganizing departments in store, simplifying displays, and making individual items easier to find.
(A) Many department stores have increased their sales by placing small luxury items near cash registers, where customers waiting to pay are tempted to buy them on impulse.
Incorrect: It explains only about small luxury items.But sales considers all type of items such big luxury ,small/big economy etc.Moreover, It is talking about customers buying on impluse that means customer never planned it before so it does not explain the viability of "individual items easier to find."(B) Some consumers who receive mail-order catalogs consider them to be a good source of information about current fashion and new products.
Incorrect: First of all it is only talking about some customers ,sales figures cannot be improved by some only.Catalogs might a good source of information but it doesn't have any impact on the conclusion.(C) Former customers indicated that they had often been frustrated trying to locate individual items in the department store's merchandise displays.
Correct.If customers were often frustrated trying to locate individual items and then eventually moved to mail to merchant because of only this issue then simplifying displays, and making individual items easier to find will help in solving this issue.Eventually bringing old customers back and keeping new customers.(D) The department store's customers have changed their lifestyles since 1985, spending less on clothing and household appliances today than they did at that time.
Incorrect: Argument is concerned about viability of current plan irrespective of the total sales figures or comparing the sales figures of two era's (E) Since 1985, there has been a sharp rise in the number of mail-order merchants who sell clothing and household goods.
Incorrect: This is just a fact which has no impact on conclusion.Press Kudos if it helps.