PASSAGE MAP
Paragraph 1: Author endorses Clark's study as a solid contribution to the debate between technological determinism and social constructivism in the history and sociology of technology.
Paragraph 2: Clark argues technology can be a primary determinant of social and managerial organization. This view has been obscured by social constructivism (the new mainstream), exemplified by Braverman, who argues managerial desire to control workers shapes technology — the opposite of Clark's view.
Paragraph 3: Constructivists win unfairly by misrepresenting determinism as an extreme view — that technology exists outside society and directly imposes itself on it. This is a straw man. The author implies this is dishonest.
Paragraph 4: Clark refutes constructivism theoretically by redefining technology as a relationship between social AND technical variables — not just cold hard metal. Metal alone is useless scrap without human organization and maintenance.
Paragraph 5: Clark's empirical evidence — the telephone exchange study. Some changes were caused by management/union negotiations (social), others by the nature of the technology itself (determinism). Clark finds a sophisticated middle ground answering: when does each force dominate?
MAIN POINT: Clark successfully challenges constructivism by finding a middle ground — both social and technological forces matter, and the interesting question is which dominates in any given situation.
QUESTION 1 - Primary purpose of the passage
A) Advocate a more positive attitude toward technological change
WRONG - The author never advocates for technological change itself. The passage is about a theoretical debate, not attitudes toward modernization.
B) Discuss the implications for employees of the modernization of a telephone exchange
WRONG - Too narrow. The telephone exchange is only Clark's empirical evidence. The passage is primarily about the broader theoretical debate.
C) Consider a successful challenge to the constructivist view of technological change
CORRECT - The author evaluates Clark's study throughout and presents it as a successful challenge to constructivism. "Consider" captures the author's neutral evaluative tone perfectly.
D) Challenge the position of advocates of technological determinism
WRONG - Opposite. Clark challenges constructivism, not determinism. The author is also neutral, not personally challenging either side.
E) Suggest that the social causes of technological change should be studied in real situations
WRONG - Two problems: "social causes" alone is too one sided, Clark argues both social AND technological causes matter. Also "should be studied" implies a future recommendation when Clark's study is already done.
QUESTION 2 - Statements about modernization of telephone exchange supported by the passage
A) The new technology reduced the role of managers in labor negotiations
WRONG - Never mentioned in the passage. Pure speculation.
B) The modernization was implemented without the consent of the employees directly affected
WRONG - Never mentioned in the passage. Pure speculation.
C) The modernization had an impact that went significantly beyond maintenance routines
CORRECT - The passage explicitly states modernization altered work tasks, skills, training opportunities, administration, and organization of workers — clearly beyond just maintenance routines.
D) Some maintenance workers felt victimized by the new technology
WRONG - Never mentioned in the passage. Pure speculation.
E) The modernization gave credence to the view of advocates of social constructivism
WRONG - Opposite. Clark's study challenged constructivism, not supported it.
QUESTION 3 - Clark's opinion of Braverman's position
A) He respects its wide-ranging popularity
WRONG - Clark calls constructivism a "fashion" — dismissive, not respectful. No respect is implied anywhere.
B) He disapproves of its misplaced emphasis on the influence of managers
CORRECT - "Disapproves" is supported by Clark calling constructivism a "fashion" and directly refuting it. "Misplaced emphasis on managers" maps directly to Clark's critique that Braverman reduces everything to managerial control when technology itself matters independently.
C) He admires the consideration it gives to the attitudes of workers affected
WRONG - Opposite. Clark is critical of Braverman's view, not admiring of it.
D) He is concerned about its potential to impede the implementation of new technologies
WRONG - Never mentioned. Clark's concern is purely about the intellectual debate, not practical consequences of technology implementation.
E) He is sympathetic to its concern about the impact of modern technology on workers
WRONG - Never mentioned. No sympathy toward constructivism is implied anywhere in the passage.
QUESTION 4 - Statement that most clearly exemplifies constructivists' version of technological determinism
A) It is the available technology that determines workers' skills, rather than workers' skills influencing the application of technology
CORRECT - This is the straw man version of determinism that constructivists set up and attack — technology directly and one-sidedly imposing itself on skills with no social input. Exactly the caricature described in paragraph 3.
B) All progress in industrial technology grows out of a continuing negotiation between technological possibility and human need
WRONG - This sounds like Clark's middle ground position, not constructivism's caricature of determinism.
C) Some organizational change is caused by people; some is caused by computer chips
WRONG - This also reflects Clark's middle ground — both social and technological causes matter.
D) Most major technological advances in industry have been generated through research and development
WRONG - Introduces a completely new idea never mentioned in the passage.
E) Some industrial technology eliminates jobs, but educated workers can create whole new skills areas by the adaptation of the technology
WRONG - Introduces new ideas never mentioned in the passage.
QUESTION 5 - What Clark believes would be true if constructivism had not gained widespread acceptance
A) Businesses would be more likely to modernize without considering social consequences
WRONG - Never mentioned in the passage. Pure speculation.
B) There would be greater understanding of the role played by technology in producing social change
CORRECT - The passage explicitly says constructivism has "obscured" the possibility that technology can be a primary determinant. Remove constructivism and that obscuring effect disappears, leading to greater understanding of technology's role.
C) Businesses would be less likely to understand the attitudes of employees affected by modernization
WRONG - Never mentioned in the passage. Pure speculation.
D) Modernization would have occurred at a slower rate
WRONG - Never mentioned in the passage. Pure speculation.
E) Technology would have played a greater part in determining the role of business in society
WRONG - We cannot conclude this because Clark acknowledges both social and technological forces operate with unknown weights in any given situation.
QUESTION 6 - What constructivists employed to promote their argument
A) Empirical studies of business situations involving technological change
WRONG - That is what Clark does, not constructivists. Constructivists are never described as conducting empirical studies.
B) Citation of managers supportive of their position
WRONG - Never mentioned in the passage.
C) Construction of hypothetical situations that support their view
WRONG - Never mentioned in the passage.
D) Contrasts of their view with a misstatement of an opposing view
CORRECT - The passage explicitly states constructivists "gain acceptance by misrepresenting technological determinism" — directly mapping to "misstatement of an opposing view."
E) Descriptions of the breadth of impact of technological change
WRONG - Never mentioned in the passage.
QUESTION 7 - Why the author uses "are supposed to" in line 27
A) Suggest that a contention made by constructivists regarding determinists is inaccurate
CORRECT - "Are supposed to" signals skepticism and distance — the author is implying that what constructivists claim determinists believe is not actually accurate.
B) Define the generally accepted position of determinists regarding the implementation of technology
WRONG - Opposite. The author is questioning this as an accurate position, not confirming it as generally accepted.
C) Engage in speculation about the motivation of determinists
WRONG - Nothing about motivation is discussed here.
D) Lend support to a comment critical of the position of determinists
WRONG - Opposite. The expression actually undermines the criticism of determinists rather than supporting it.
E) Contrast the historical position of determinists with their position regarding the exchange modernization
WRONG - No historical contrast is being made anywhere in the passage.
QUESTION 8 - What can be inferred about Clark's study from the passage
A) Clark's reason for undertaking the study was to undermine Braverman's analysis
WRONG - We do not know Clark's motivation for undertaking the study. Pure speculation.
B) Clark's study suggests implementation of technology should be discussed in context of conflict between labor and management
WRONG - Too strong. The passage mentions management and unions negotiated but never frames it as conflict.
C) Clark examined the impact of changes in switching technology in terms of overall operations and organization
CORRECT - Directly supported by the passage stating modernization altered work tasks, skills, training opportunities, administration, and organization of workers — all aspects of overall operations and organization.
D) Clark concluded that implementation of new switching technology was equally beneficial to management and labor
WRONG - "Equally beneficial" is never mentioned anywhere. Pure speculation.
E) Clark's analysis applies only narrowly to the situation at the particular exchange he studied
WRONG - Opposite. Clark's study contributes to a broader theoretical debate about determinism and constructivism, clearly having wider applicability beyond just one exchange.