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# QOTD #16 For a broadband company, reliability and low cost are two pri

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Board of Directors
Joined: 01 Sep 2010
Posts: 3439
QOTD #16 For a broadband company, reliability and low cost are two pri  [#permalink]

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29 Jan 2017, 11:51
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2
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Difficulty:

5% (low)

Question Stats:

93% (01:09) correct 7% (02:04) wrong based on 171 sessions

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For a broadband company, reliability and low cost are two prime issues. CBC Broadband Company has faced reliability issues over the past 6 months leading to a lot of its users shifting to other companies. To counter this, CBC has decided to offer very low subscription rates for new customers. This strategy will most likely prove successful in getting new customers to register for CBC’s broadband service because CBC does not have any online public forum on which its customers can air their grievances, so the new customers will be unaware of the problems faced by CBC’s existing customers.

Which of the following, if true, most seriously calls into question the explanation above?

(A) Any contact between CBCs existing customers and its target customers is extremely unlikely
(B) CBCs competitors have not faced any serious problems of reliability in the past six months
(C) There exist popular avenues apart from company-owned online public forums on which customers unhappy with a company’s service can air their grievances
(D) The government has passed strict laws that impose heavy penalties on companies that do not fulfill promises that they make to customers
(E) The reliability of CBCs broadband service is not expected to improve in the near future.

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Manager
Joined: 21 Nov 2014
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Location: India
Schools: ISB '18
GMAT 1: 710 Q49 V38
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Re: QOTD #16 For a broadband company, reliability and low cost are two pri  [#permalink]

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29 Jan 2017, 12:41
1
C. Assumption, no online forum = no chance of sharing and viewing negative reviews. This will not work if there are any other forums for sharing concerns

Posted from my mobile device
Manager
Joined: 17 Aug 2015
Posts: 115
GMAT 1: 650 Q49 V29
Re: QOTD #16 For a broadband company, reliability and low cost are two pri  [#permalink]

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29 Jan 2017, 17:32
C will make the conclusion weak
Director
Joined: 14 Nov 2014
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Schools: Rotman '20 (S)
GMAT 1: 700 Q50 V34
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Re: QOTD #16 For a broadband company, reliability and low cost are two pri  [#permalink]

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29 Jan 2017, 23:16
1
carcass wrote:

For a broadband company, reliability and low cost are two prime issues. CBC Broadband Company has faced reliability issues over the past 6 months leading to a lot of its users shifting to other companies. To counter this, CBC has decided to offer very low subscription rates for new customers. This strategy will most likely prove successful in getting new customers to register for CBC’s broadband service because CBC does not have any online public forum on which its customers can air their grievances, so the new customers will be unaware of the problems faced by CBC’s existing customers.

Which of the following, if true, most seriously calls into question the explanation above?

(A) Any contact between CBCs existing customers and its target customers is extremely unlikely
(B) CBCs competitors have not faced any serious problems of reliability in the past six months
(C) There exist popular avenues apart from company-owned online public forums on which customers unhappy with a company’s service can air their grievances
(D) The government has passed strict laws that impose heavy penalties on companies that do not fulfill promises that they make to customers
(E) The reliability of CBCs broadband service is not expected to improve in the near future.

My take is C..

A-Strengthen
B-OUT of scope.
C-Yes,correct, new customer will get info.
D-thought this answer also as contender. May be public get to know about the govt impose penalty , this will refrain new customer from joining CBC.
E-out of scope.this will not effect the new customer, later may be they unsubscribe the plan.

Waiting for OA....
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Joined: 12 Dec 2016
Posts: 1868
Location: United States
GMAT 1: 700 Q49 V33
GPA: 3.64
Re: QOTD #16 For a broadband company, reliability and low cost are two pri  [#permalink]

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03 Nov 2017, 23:49
boiled down to C and D.
C stick directly with the argument -> C holds.
Re: QOTD #16 For a broadband company, reliability and low cost are two pri &nbs [#permalink] 03 Nov 2017, 23:49
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