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spetznaz
Joined: 08 Jun 2015
Last visit: 19 May 2026
Posts: 254
Own Kudos:
Given Kudos: 150
Location: India
Schools: Tepper '21 (D) IIMC PGPEX"20 (A) ISB '20 (A) HEC Jan19 Intake IIMA PGPX"20 (A) IIMB EPGP"20 (D) IMD '21 (D)
GMAT 1: 640 Q48 V29
GMAT 2: 700 Q48 V38
GPA: 3.33
Products:
Schools: Tepper '21 (D) IIMC PGPEX"20 (A) ISB '20 (A) HEC Jan19 Intake IIMA PGPX"20 (A) IIMB EPGP"20 (D) IMD '21 (D)
GMAT 2: 700 Q48 V38
Posts: 254
Kudos:
96
01 Jun 2018, 20:26
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Dear all,
My test was scheduled for 03 June 2018 , 9:00 AM at Unisoft Center Bangalore. At 16:28 on 1 June , I got a mail from Pearson Vue ; the mail explicitly stated that my test has been cancelled. Now this is hopelessly unprofessional on the part of Pearson Vue. My queries are :
1) Why was the communication given so late ?
2) As per mail, I will be required to re-schedule as per "rescheduling policy" . Does this imply I will need to pay all over again ?
3) Concerned , I immediately sent a mail to Pearson ; I am yet to get a reply though.
Did any one of you face a similar issue ? How do I go about all this now ?
Regards,
Spetznaz
My test was scheduled for 03 June 2018 , 9:00 AM at Unisoft Center Bangalore. At 16:28 on 1 June , I got a mail from Pearson Vue ; the mail explicitly stated that my test has been cancelled. Now this is hopelessly unprofessional on the part of Pearson Vue. My queries are :
1) Why was the communication given so late ?
2) As per mail, I will be required to re-schedule as per "rescheduling policy" . Does this imply I will need to pay all over again ?
3) Concerned , I immediately sent a mail to Pearson ; I am yet to get a reply though.
Did any one of you face a similar issue ? How do I go about all this now ?
Regards,
Spetznaz
01 Jun 2018, 20:29
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Sorry to hear about the last minute stress. Likely something came up at the test center. Sometimes this happens due to closure, construction, or issues such as AC failure.
It’s annoying but it’s unlikely to cost you any money to reschedule your test. Just have to find a different date or different center. Sorry. This is rare but it happens.
Posted from my mobile device
It’s annoying but it’s unlikely to cost you any money to reschedule your test. Just have to find a different date or different center. Sorry. This is rare but it happens.
Posted from my mobile device
01 Jun 2018, 21:11
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spetznaz
As bb pointed out, this could be because of any issue at the center. What you can do is call the customer care people (India: +91 120 439 7830, 9 A.M. to 6 P.M.) and ask them to either refund your money or book another appointment for you (at no additional cost to you). They usually don't respond as quickly over email.
Remember that you can:
1. Get your money back if you don't want to take the GMAT or you want to take it after 6 months
2. Choose a different center
3. Book any available slot in the next six months (checking availability on mba.com before calling them is a good idea)
