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Originally posted by Sajjad1994 on 30 Aug 2021, 21:15.
Last edited by BottomJee on 02 Dec 2023, 07:09, edited 4 times in total.
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The graph above is a bar graph with 7 bars, each representing the number of complaints received by a telephone company from its new customers. The customers received follow-up calls anywhere from 1 to 7 weeks after placing their orders. The customers were grouped by follow-up call timing, and the number of complaints was recorded for each group over a one-year period. Select the best answer to fill in the blanks in each of the statements below based on the data shown in the graph.
1. The relationship between the number of complaints and the number of weeks before the call is .
2. The number of complaints made by customers who received a followup call 1 week after placing their orders is closest to % of the number of complaints made by customers who received a follow-up call 7 weeks after placing their orders.
1. The relationship between the number of complaints and the number of weeks before the call is clearly positive, as the increase in complaints is accompanied by an increase in number of weeks before follow up call.
Answer - (C)
2. The number of complaints made by customers who received a followup call 1 week after placing their orders is closest to 50% of the number of complaints made by customers who received a follow-up call 7 weeks after placing their orders.
Number of customers who received follow up call 1 week after placing order = 30 Number of customers who received follow up call 7 weeks after placing order = approx 58 30/58 = ~52%, closest value in answer choices is 50%.
Answer - (D)
3. Based on the information shown in the graph, if the company wishes to limit its complaints to 40 or fewer per year, it should make follow-up calls no later than 2 weeks after customers place their orders.
Customers who received follow up call at 1 week gave 30 complaints, and customers who received follow up call at 2 weeks gave approx 38-39 complaints. Therefore, to receive less than 40 complaints, follow up call should be made within 2 weeks.
The graph above is a bar graph with 7 bars, each representing the number of complaints received by a telephone company from its new customers. The customers received follow-up calls anywhere from 1 to 7 weeks after placing their orders. The customers were grouped by follow-up call timing, and the number of complaints was recorded for each group over a one-year period. Select the best answer to fill in the blanks in each of the statements below based on the data shown in the graph.
1. The relationship between the number of complaints and the number of weeks before the call is .
2. The number of complaints made by customers who received a followup call 1 week after placing their orders is closest to % of the number of complaints made by customers who received a follow-up call 7 weeks after placing their orders.
3. Based on the information shown in the graph, if the company wishes to limit its complaints to 40 or fewer per year, it should make follow-up calls no later than Select4321 weeks after customers place their orders.