Software User: This new update makes the program run slower than before. It should be reverted to improve performance.
Software Developer: Actually, that’s not correct. Our comprehensive benchmarks show that the new update results in faster processing speeds than the previous version. Your perception of it being slower may stem from the increased complexity of the new features, which require a bit more navigation.
The new software update actually results in faster processing speeds than the previous version but the perception of new update to be slower by the user stems from the increased complexity of the new features, which require a bit more navigation.
The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
Here the computer is actually crashing and underlying root cause is a user error. There is no perception involved.
Incorrect
(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
The employee claims to be overloaded with work which is analogous to user perception of new software update to be slower.
The manager points to the employee's low task completion rate which is analogous to increased complexity of the new features, which require a bit more navigation both of which are not noticed by the user and there is false perception. There is a fault at employee's end which is not one perception of the employee.
Incorrect
(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
Survey results can not be verified whereas software speeds can be verified. There is no false perception involved.
Incorrect
(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its increased complexity of the new features, which require a bit more navigation.installation.
The perception of IT professional regarding the effectiveness of the new antivirus software is based on wrong premise of the increased frequency of security alerts since its installation. The case is different since security alerts are noticed whereas increased complexity of the new features, which require a bit more navigation is not noticed by the user.
Incorrect
(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
The movie seems longer which is a perception similar to slower speed of new software update. The underlying reasons is that the existing scenes were edited to enhance visual effects and narrative depth which is analogous to increased complexity of the new features, which require a bit more navigation both of which are not easily noticeable. There is no fault of person watching the film which is similar to user noticing slower speeds.
Correct
IMO E