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12 Days of Christmas GMAT Competition - Day 5: Software User: This new

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20 Dec 2024, 11:22

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underlying strategy shows that the reason is different from what we are perceiving

going with options: E is the right choice as it shows that movie is not longer (program is not slower). the visual effects and narrative depth makes it feel like that. (increased complexity of new features makes it look slower)

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Software User: This new update makes the program run slower than before. It should be reverted to improve performance.

Software Developer: Actually, that’s not correct. Our comprehensive benchmarks show that the new update results in faster processing speeds than the previous version. Your perception of it being slower may stem from the increased complexity of the new features, which require a bit more navigation.

The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

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A. This describes blaming user for the issue, the developer does not blame the user for perception of slowness but instead explains why the perception might exist. INCORRECT

B. This describes refuting a claim with evidence that contradicts it (low task completion rate). The developer does not do anything analogous to this, they instead explain the users perception. INCORRECT

C. This is somewhat similar to developer's use of benchmarks, but the developer doesn't reject the users perception outright as in this case. INCORRECT

D. Here an IT professional is misinterpreting something, this is unrelated to explaining a subjective experience through objective data. INCORRECT

E. This option is most analogous. The film editor acknowledges the users perception (the movie feels longer) and explains it as a result of something other than what the user assumed (editing rather than additional scenes). CORRECT

Answer E.

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(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
This focuses on dismissing a complaint as user error, which is different from addressing a perception versus reality issue. INCORRECT

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
This rejects a claim based on evidence of low task completion, which does not involve addressing perception versus objective reality. INCORRECT

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
This uses survey results to counter a subjective claim, but it doesn't address a situation where perception differs from reality due to a contextual factor. Some survey results are not as definitive as benchmarks. INCORRECT

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
This interprets increased security alerts as a sign of effectiveness, which is unrelated to addressing perceptions. INCORRECT

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
This directly addresses a discrepancy between perception and objective reality, explaining that the perception arises from enhanced features rather than an actual increase in duration. This is most analogous to the software developer's response. CORRECT

IMO E

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Quote:

Software User: This new update makes the program run slower than before. It should be reverted to improve performance.

Software Developer: Actually, that’s not correct. Our comprehensive benchmarks show that the new update results in faster processing speeds than the previous version. Your perception of it being slower may stem from the increased complexity of the new features, which require a bit more navigation.

The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

The developer is trying to convince the user that the program is not slow, instead it is because of the user's perception of it being slow due to the added complexities of the new feature, the user is taking more time to navigate. We need to look for something that negates any issue raised and instead blames the "idea of an issue without there being one" on something else.

A) In this the technician is not denying that there is not an issue, instead he is just transferring the blame onto the user by referring the logs. WRONG

B) Here the manager pointing out to the low completion rate doesnt really transfer the blame on to something else as it is directly related to the employee being overburdened, just the manager is not responsible. Hence WRONG

C) Irrelevant. this talks about rejection of feedback and doesnt talk about a problem or shifting blame. WRONG

D) This is similar to the user's argument. Here effectiveness is doubted because of increased alerts. There is not denial of issues or shift of blame. WRONG

E) CORRECT. the reason why movie seems longer is not because more scenes have been added, instead it seems longer due to added effects and depth to the already existing scenes. This is similar to the stragey used by the developer.

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20 Dec 2024, 12:28

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The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error. Kept it first view

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate. Not really an analagy of the question, eliminate.

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction. Not really, eliminate.

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation. Kept it first view

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth. Kept it first view

After the first view, re-read the statements and the question and decided answer (E) most strongly fits the question's purpose.

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IMO E

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

Explanation: The developer's response addresses the user's perception of the program running slower by explaining that the new update, while introducing more complex features, actually results in faster processing speeds according to benchmarks. This is similar to the film editor's explanation that the movie seems longer due to enhanced visual effects and narrative depth, not because of additional scenes. Both responses acknowledge the user's perception but provide a rationale that the perceived change (slowness or length) is due to improvements or enhancements rather than actual performance degradation or added content.

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Strategy of developer : Mention that the product is working faster than before, but it is due to user's inability to adjust to the changes which is causing the perception of delay.

Ask : Find the analogous strategy

Options :
A - Technician dismisses users complaint as it is due to us computer is crashing due to user errors
B - Manager doesn't believe overloading of employee due to low completion rate of tasks. Implying that employee is overloaded with work due to their low completion rate
C - Web designer doesn't agree with complaints of vibrant color scheme due to positive survey results of user satisfaction
D - IT Professional doubts the effectiveness as it is has increased frequency of alerts - as IT professional believes that their system is working fine and it is the new antivirus software that might be faulty.
E - Movie seems longer due to the extra work done to it not because additional changes were added - so it seems to take longer.

OPTION E seems to be the closest to developer strategy

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(A) Incorrect.
(B) Incorrect.
(C) Incorrect.
(D) Correct answer. Because the new antivirus software is more effective, IT professional's doubts regarding effectiveness due to higher number of alerts is similar to the software user not being able to comprehend the complexity of the features.
(E) Incorrect.

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(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
Doesn't reject the claim of crashing, but provides alternate reason of crashing

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
Correct. Rejects the claim & shows alternate reason for the perception

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction. No alternate reason

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation. Doesn't dismiss the claim even.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth. Provides only an alternate reason.

Answer B

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The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

Towards finding the correct answer we must have a clear understanding of the statement, which I'd resuming as:
The perception of a more complex environment hinders the increased speed, or the improvement.
In alignment with the above, answer (E) is the tighest answer, attacking the altered perception of a longer film by a the enhancement included.

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20 Dec 2024, 14:39

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Quote:

Software User: The update made program speeds worse. It should be reversed.
Software Dev: That’s not correct. Our benchmarks show the speeds were improved over the previous version. Your perception of them being slower may stem from the update offering new, complex features, which require more navigation.

A. The dev doesn’t assign blame to the user, so much as point out a potential cause of misperception.
B. The dev doesn’t call out the user in quite this way, and addresses a potential issue with further insight.
C. The dev didn’t survey a bunch of other people that said the software was faster and use those results to counter this user’s claim.
D. The dev doesn’t doubt the update.
E. This is pretty close. The dev acknowledges the user’s perception, but attributes it to increased complexity instead of actual speed. The film editor acknowledges the perception that the film is longer, but then explains that it’s quantitatively not longer, and offers up the increased scene depth/visuals as a possible explanation.

Best answer is E.

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20 Dec 2024, 20:13

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The correct answer is E

The passage says that according to the software developer, the user's thought that the new update is making the program slower is actually because of the increased complexity of new features, which required the user to spend more time in navigation. In light of this context:

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error. - Out

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate. - Out

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction. - Out

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation. - Out

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth. - Keep

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(A) This addresses user error as the root cause of the issue but does not involve dealing with a perception or misunderstanding.

(B) This highlights low productivity as the central issue and does not engage with any misperception.

(C) This counters subjective criticism with objective survey results but does not explain a perception caused by an external or secondary factor.

(D) This questions the effectiveness of a system but does not address a perception or misunderstanding influenced by a secondary factor.

(E) This closely mirrors the developer’s approach. Both clarify that a perceived issue (slowness or length) stems from changes in another aspect (feature complexity or editing) rather than the core issue (performance speed or movie duration).

Since opt. E is most analogous so it it the answer.

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20 Dec 2024, 22:15

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On analyzing all of the options below:

(A): A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error-This involves rejecting the user's complaint by blaming them for the issue, without addressing their perception or experience. This is not analogous to the developer’s response. Eliminate.

(B): A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
This dismisses the employee's subjective experience (feeling overloaded) by pointing to objective data, without offering an alternative explanation for the perception. This is not analogous. Eliminate.

(C): A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
This involves dismissing subjective feedback by appealing to survey data. However, it does not attempt to explain why the user perceives the color scheme as too vibrant. This is not analogous. Eliminate.

(D): An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
This is about the professional's perception of effectiveness, not addressing subjective feedback from a user. It does not involve explaining the user’s experience. Eliminate.

(E): A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
This is directly analogous. The editor acknowledges the perception (the movie seems longer) and explains it as a result of another factor (enhanced scene complexity) rather than rejecting the perception outright. This matches the software developer's strategy.

Hence the answer to this question is option (E)A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

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20 Dec 2024, 23:20

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Question type:

Similar Reasoning

The user is saying that the update is the cause and should be reverted.
In response the developer is denying his conclusion, provides evidence(data) for denial, then provides an alternate reason why the user felt so.
So the correct answer should refute the conclusion, provide evidence for refutation and then provide an alternate reason for perceiving the issue at first place.
We have to look for similar reasoning.

Answer choice analysis:

A. A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.

Incorrect, This rejects the claim, provides reason for rejection but there is no alternate explanation.

B. A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.

Incorrect, Similar to A, This also rejects the claim, provides reason for rejection but there is no alternate explanation.

C. A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.

Incorrect, This option rejects the claim, provides evidence for rejection but does not tell us an alternate reason.

D. An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.

Incorrect. This does not reject the claim, though it provides evidence but there is no alternate reason.

E. A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

Correct. This rejects a claim (movie seems longer), Provides alternate reason for perception. (the existing scenes were edited to enhance visual effects and narrative depth.)

E is the answer

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The pattern: The developer replies by denying any error, and explain something new that is not an error.

(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
This shows that there is a real error, and doesn't provide a new non-error reason

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
This shows that there is a real error, and doesn't provide a new non-error reason

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
This doesn't provide a new non-error reason

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
This shows that there is a reason for knowing that there is an error.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
This is the right answer.

Answer: E

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Explanation:

Developer's Strategy:
- What They Did: The developer used data (benchmarks) to show the update is faster and explained that the feeling of slowness comes from added complexity.
- Purpose: To counter the user's perception by providing evidence and reasoning.
Option E Similarity:
- What Happens in E: The film editor explains that the movie feels longer not due to more scenes, but because existing scenes were enhanced.
- Why It’s Similar: Both the developer and the film editor address a negative perception by explaining that changes made (complexity or enhancements) affect the user's experience, even though the objective metrics (speed or scene count) might have improved.
Why Other Options Don’t Fit:
- A, B, C, D: These options either dismiss the user's complaint without providing supportive evidence or don’t align with explaining a perception based on changes made.

Option E

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20 Dec 2024, 23:45

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The developer's strategy and analogy is that the user is not used to complexity of new features and thats why his perception is slow. Once he is used to that complexity of new features , he will no longer find it slow and with time he will get accustomed.

Option A: Here Technician provides definitive evidence about user's fault and so it cannot be aligned with QS reasoning.
Option B: Here Manager blames employee to get used to the work and then work would not take much time and he doesn't feel overloaded is inline with QS strategy,
Option C: In this case , WD provides evidence about survey results and so it cannot be aligned with QS reasoning
Option D: Here IT professional states threats after installation and not about processing time and strategy so cannot align.
Option E: Here FE is talking about aspects of existing scenes which are graphics loaded and not suggesting viewers that it could be easy for them in future. So it doesn't align.

So Option B.

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Bunuel

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The question asks you to analyze the strategy behind the software developer's response and find an analogous situation. Here's a breakdown of the key points in the developer's response:

User Feedback: The user perceives the program as slower after the update.
Developer Response: The developer counters the perception by citing objective benchmarks that demonstrate faster processing speeds.
Underlying Strategy: The developer attributes the user's perception of slowness to the complexity of new features, which may require more navigation, rather than actual program performance.

The strategy here involves refuting subjective user feedback with objective evidence while also explaining the user's perception as stemming from another factor unrelated to actual performance.
Analysis of the Options
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.

The technician refutes the user's complaint with objective evidence (error logs).
This is analogous to the developer's strategy because both rely on objective data to counter a user's perception or claim.
Potential match.

(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.

The manager disputes the employee's perception but does not provide evidence about workload or workload complexity, only the outcome (low task completion rate).
This does not align well with the developer's approach of addressing both perception and objective facts.
Not a match.

(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.

The designer uses objective data (survey results) to reject subjective feedback (vibrant color scheme).
While it involves objective evidence, it lacks the element of explaining the user's perception as being due to another factor.
Partial match, but not as strong as (A).

(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.

This situation involves skepticism but does not address a user's perception or provide an explanation for it.
Not a match.

(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.

The editor explains the user's perception (movie feels longer) by attributing it to another factor (enhanced scenes).
This strategy is analogous to the developer's approach of attributing perceived slowness to increased complexity, not actual performance issues.
Strong match.

Best Answer
The most analogous option is (E). Both the software developer and the film editor address a user's perception by providing an alternative explanation for it, rather than simply refuting the claim.

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21 Dec 2024, 00:43

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Bunuel

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I would go for E. (If answer is not E. please ignore my comment)

Question analysis : analogy

SU: New update makes program runs slower, therefore revert
SD: Nope (rejects) because our benchmark indicates fast processing speeds. Further Explains possible cause - increased complexity requires more navigation

A. Not analagous
B. Rejects is matching however, the explanation part is not matching ( (i.e. the user perception part, If the tasks were complex we can potentially consider this)
C. Again same as B. Further alternative explanation not provided (i.e. the user perception part)
D. Not at all analagous
E. Yes, here is our guy. Explains correctly that [Movie is not longer, not given explicitly], just that user perception feels like longer due to the edits