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20 Dec 2024, 09:00
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E
Be sure to select an answer first to save it in the Error Log before revealing the correct answer (OA)!
Difficulty:
45%
(medium)
Question Stats:
68% (01:45) correct
32%
(01:59)
wrong
based on 331
sessions
History
Date
Time
Result
Not Attempted Yet
12 Days of Christmas 2024 - 2025 Competition with $40,000 of Prizes
Software User: This new update makes the program run slower than before. It should be reverted to improve performance.
Software Developer: Actually, that’s not correct. Our comprehensive benchmarks show that the new update results in faster processing speeds than the previous version. Your perception of it being slower may stem from the increased complexity of the new features, which require a bit more navigation.
The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
Software User: This new update makes the program run slower than before. It should be reverted to improve performance.
Software Developer: Actually, that’s not correct. Our comprehensive benchmarks show that the new update results in faster processing speeds than the previous version. Your perception of it being slower may stem from the increased complexity of the new features, which require a bit more navigation.
The underlying strategy of the developer’s response to the user is most analogous to the underlying strategy of which of the following?
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
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20 Dec 2024, 10:00
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Bunuel
GMAT Club's Official Explanation:
(A) Incorrect: This response blames the user (user error), which is not parallel to the developer’s method of addressing the misperception with factual performance metrics.
(B) Incorrect: This response disputes the claim based on productivity metrics, which isn’t analogous to explaining a misperception with underlying factual performance as in the original scenario.
(C) Incorrect: Rejecting feedback based on other users’ satisfaction does not address the factual basis of the original claim or perception, as it still relies on subjective satisfaction rather than objective measurement.
(D) Incorrect: This is a doubt about the new tool based on observed outcomes (increased alerts), which doesn’t follow the logical pattern of clarifying a misconception with factual benchmarks or design intentions.
Correct Choice (E): The perceived "slowness" or lengthiness in the movie is not due to adding unnecessary content but enhancing the quality and depth of what was already there, similar to how the software's complexity—meant to enhance functionality—might make it seem slower to navigate.
General Discussion
20 Dec 2024, 09:18
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The developer's response involves acknowledging the user's perception but attributing it to factors other than actual program performance (e.g., increased feature complexity and navigation requirements). The response counters the user's claim by providing an alternative explanation while maintaining that the benchmarks show the program's objective improvement in speed.
Let’s analyze the options:
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
This involves directly blaming the user and does not address alternative reasons for the user's experience. Not analogous.
(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
This involves a counterclaim based on the employee's performance rather than external factors. Not analogous.
(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
This counters subjective perception with aggregate data but does not address a deeper reason for the feedback. Not analogous.
(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
This challenges effectiveness based on observed outcomes (alerts), which is different from addressing subjective perception. Not analogous.
(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
This involves acknowledging the user's perception (that the movie feels longer) but attributing it to an alternative explanation (enhanced depth). This is analogous to the developer's response.
Correct Answer: (E)
Let’s analyze the options:
(A) A technician dismisses a user's complaint about their computer crashing by showing error logs that indicate user error.
This involves directly blaming the user and does not address alternative reasons for the user's experience. Not analogous.
(B) A manager rejects an employee's claim of being overloaded with work by pointing to the employee's low task completion rate.
This involves a counterclaim based on the employee's performance rather than external factors. Not analogous.
(C) A web designer rejects feedback about a website's color scheme being too vibrant, based on positive survey results about user satisfaction.
This counters subjective perception with aggregate data but does not address a deeper reason for the feedback. Not analogous.
(D) An IT professional doubts the effectiveness of a new antivirus software, citing the increased frequency of security alerts since its installation.
This challenges effectiveness based on observed outcomes (alerts), which is different from addressing subjective perception. Not analogous.
(E) A film editor explains that the movie seems longer not because additional scenes were added, but because the existing scenes were edited to enhance visual effects and narrative depth.
This involves acknowledging the user's perception (that the movie feels longer) but attributing it to an alternative explanation (enhanced depth). This is analogous to the developer's response.
Correct Answer: (E)
