The argument makes a comparison between inkjet and laser printers, making it clear that inkjet printers need less servicing (3%) than laser ones (12%). The conclusion tells us that offices should choose inkjet printers over laser ones if they want fewer disruptions (each disruption is a servicing need). The assumption here would be that to compare two types of printers by their servicing rates, everything else must be equal. That means, for example, good maintenance, equal use, and so on, so we could attribute it to the printer type specifications, and not heavy usage, or bad maintenance. To find the correct answer, we need to find an answer choice that directly tells us about factors that are correlated with the disruptions, servicing, or maintenance.
Let's see the answer choices now:
A - That's great; however, we cannot find any mention of print quality in the argument. This is irrelevant
B - This is the right answer. Now we have information that both laser and inkjet printers are operating at nearly the same volumes. If laser printers operated at higher volumes, the higher servicing percentage might have been attributed to higher usage, but now we know that the conditions and maintenance are equal for both types, which means that it is true that inkjet printers are better (with everything else being equal)
C - The numbers do not matter as long as we have percentages (and as long as they are correct)
D - This assumption favors the laser printers, which is not what we are looking for.
E - Frequency is irrelevant to our conclusion.
Answer: B