Psychologists and marketers alike are aware that product labels can trigger brand loyalty and influence customers' perceptions of quality. A recent experiment, however, goes beyond brand loyalty and suggests that expectation can alter the experience of taste itself.
In the experiment, 300 men and women tasted two versions of a beverage each, one a regular cola, and the other the same cola with a few drops of white vinegar added. A previous survey had found that most cola drinkers thought vinegar would worsen the taste. The participants were told only that one of the beverages, called "cola extra," contained an unspecified secret ingredient.
Researchers found that in a blind taste test of 100 people, 60% actually preferred the vinegar-enriched "cola extra." A second group of 100 learned after they had tasted both beverages that vinegar was the secret ingredient. This group, surprisingly, preferred "cola extra" by the same percentage. A final group was told before the taste test that one of the colas contained vinegar. In this group, only about one third of respondents favored "cola extra."
1. The primary purpose of the passage is to
(a) Critique the concept of brand loyalty.
(b) Argue that taste preference is merely a matter of expectation.
(c) Discuss an experiment studying the relationship of expectation to taste.
(d) Survey the taste preferences of participants.
(e) Persuade readers to prefer cola with vinegar.
2. The author mentions previous findings that "most cola drinkers thought vinegar would worsen the taste" primarily to
(a) Offer interesting background to the most recent experiment.
(b) Prove that all cola drinkers have taste preferences.
(c) Contrast the negative expectation associated with vinegar and the neutral expectation of other taste tests.
(d) Establish that taste testers were not expected to prefer the beverage containing vinegar.
(e) Demonstrate the scientists' commitment to the project.
3. Which of the following is the best sentence with which to begin a paragraph continuing the passage above?
(a) The test group responses prove there may be a market for colas blended with vinegar.
(b) Previous research in marketing psychology shows that expectation can indeed change the physical trace of neural activity.
(c) This experiment illustrates the need for further research before the impact of expectation on taste can be stated conclusively.
(d) This experiment establishes that labels indicating a "secret ingredient" will always sell more of a product.
(e) This experiment offers useful information to cola marketers, who may now modify their product to fit with the customers' taste.
4. It can be inferred from the passage that which of the following, if true, would be most damaging to the conclusion that expectation influences taste?
(a) A majority in all three test groups preferred standard cola to "cola extra," regardless of whether they were told it contained a secret ingredient.
(b) The experiment was conducted again with vanilla as the secret ingredient and produced similar results.
(c) Taste testers were told that a "bitter ingredient," rather than a "secret ingredient," had been added to the colas.
(d) A previous survey had established that consumers thought vinegar would
improve the taste of cola.
(e) Both colas were given to taste testers in glasses that looked exactly alike.