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diegomuav
Joined: 20 Mar 2023
Last visit: 26 Mar 2025
Posts: 66
Own Kudos:
Given Kudos: 18
Location: Chile
Concentration: Finance, Strategy
Schools: SDA Bocconi'25 (M) IESE '26 (WL) IMD (D) Ross '26 (D) Fuqua '26 (D) Marshall '26 (A$) Rice Jones '26 (II)
GMAT Focus 1: 655 Q84 V81 DI82 (Online) 
Schools: SDA Bocconi'25 (M) IESE '26 (WL) IMD (D) Ross '26 (D) Fuqua '26 (D) Marshall '26 (A$) Rice Jones '26 (II)
GMAT Focus 1: 655 Q84 V81 DI82 (Online)
Posts: 66
Kudos:
32
09 Nov 2023, 03:02
Kudos
Bookmarks
Hello team,
I have scheduled a GMAT Focus Test to start at 6.00 am 11/09/2023 Santiago de Chile time. I received a confirmation mail, and in examity platform my appointment was scheduled. (With a test number)
In the day of the test I entered by mba.com link 20 minutes before. I refreshed the page 15 minutes before, then 10, then 9... When it were 5 minutes before the appointment time I talked with a chat assistant. "try to refresh, try to clean your history, try to enter again through mba.com" bla bla bla...
I struggled more than 45 minutes, to receive an answer that was "please contact to GMAC customer care service", and they labeled my exam as "no show"
Does anyone haveexperienced issues like this?
I have scheduled a GMAT Focus Test to start at 6.00 am 11/09/2023 Santiago de Chile time. I received a confirmation mail, and in examity platform my appointment was scheduled. (With a test number)
In the day of the test I entered by mba.com link 20 minutes before. I refreshed the page 15 minutes before, then 10, then 9... When it were 5 minutes before the appointment time I talked with a chat assistant. "try to refresh, try to clean your history, try to enter again through mba.com" bla bla bla...
I struggled more than 45 minutes, to receive an answer that was "please contact to GMAC customer care service", and they labeled my exam as "no show"
Does anyone haveexperienced issues like this?
09 Nov 2023, 12:28
Kudos
Bookmarks
Try to reach out to GMAC for a free rescheduling. Mentioning any indisputable evidence could be helpful. Ultimately, trying to find out what happened so that it doesn't happen again could be helpful.
-contact: gmatknight site | gmatclub dm
-contact: gmatknight site | gmatclub dm
10 Nov 2023, 08:21
Kudos
Bookmarks
Hi diegomuav,
Sorry to hear about that. I would call the folks at GMAC right away to see what they can do for you.
Sorry to hear about that. I would call the folks at GMAC right away to see what they can do for you.
