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# Post Your Questions to GMAC Official Representative Here

Author Message
Manager
Joined: 15 Jun 2013
Posts: 97
GMAT Date: 12-05-2013

### Show Tags

18 Nov 2013, 00:24
OfficialGMAT wrote:
Hi Fozzy,

At the moment, there are no plans to develop this product, but I will pass on your suggestion to our product managers as they are always interested in customer feedback.

Thanks,
Tina

I got a strange gmat prep1 score today on the new version...
Few of my last mock scores,old to new

Gmat prep 1 350 Q27 V12 (1 july)
800 score 460 Q33 V23 (29 sep)
Kaplan 1 490 Q40 V16(15 oct)
Kaplan2 520 Q43 V17(2 nov)
Mgmat 1 520 Q40 V23(14 nov)
Veritas 1 560 Q40 V27(16 nov)
Gmat prep 350 Q27 V12 (18 nov)

This is so strange my target is 600, hows this even possible?

I tried Gmat prep older version in the month of july 2013 and got the same score that i got today 350 Q27 and V12, can this be a software bug since i have both the software loaded in laptop,else how can i get same score and same split??I scored much better on kaplan,mgmat and veritas which are also considered accurate.

Please help experts, i have my gmat in 2 weeks and my target is 600, i was happy after veritas mock that iam closer to my target score, but certainly feeling so depressed
Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

18 Nov 2013, 08:50
Hi Samwong,

Please accept my apologies for the delay. The free practice questions available on mba.com and Facebook are taken from past editions of the GMAT Official Guides. There should be no overlap with questions that appear in any of the current official GMAT products, such as GMATPrep Exam Pack 1 etc.

I hope this has been helpful.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

18 Nov 2013, 08:53
Hi raihemanshu,

It's good to hear you're finding the advice on GMATClub helpful with your GMAT prep. It sounds like you are looking for advice from other GMAT test takers. I would recommend that you re-post your question to the main forum as this is the thread for GMAC, the makers of the test.

All the best,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

18 Nov 2013, 10:32
Hi Saracenn,

Apologies for any inconvenience caused, but there is a fix for this.

Upgrading your current version is easy: simply download and install the new GMATPrep file over your current application (you do not need to uninstall the old version). You will not lose any information relating to your history to date and any installed Question and/or Exam Packs will continue to be active.
To retrieve lost exam results from version 2.2.315, click “Review your practice exam scores” from the home screen.

If you still have problems after following these steps, please let me know.

Thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Intern
Joined: 11 Nov 2013
Posts: 3

### Show Tags

19 Nov 2013, 01:11
OfficialGMAT wrote:
Hi jibran,

Yes, we do accept payment through money order. Please follow this link and complete the form: .....

You should then send your order to:

Pearson VUE
Attention: GMAT Program
PO Box 581907
Minneapolis, MN
55458-1907
USA

Many thanks,
Tina

Thank you, that helped Tina, however I wanted to know if there is another address for sending documents via express delivery using a courier service.
Director
Joined: 27 Jun 2011
Posts: 818

### Show Tags

19 Nov 2013, 18:41
OfficialGMAT wrote:
Hi raihemanshu,

It's good to hear you're finding the advice on GMATClub helpful with your GMAT prep. It sounds like you are looking for advice from other GMAT test takers. I would recommend that you re-post your question to the main forum as this is the thread for GMAC, the makers of the test.

All the best,
Tina

Hi Tina,

I have two queries..

1) I have taken gmat prep 1 twice(By resetting it), i want to know that if i reset it for the 3rd time, by this am i consuming questions from gmat prep 2, or questions are alloted seperately to both the tests and there is no chance of mixing it....

I want to take gmat prep 1 number of times and want to save gmat prep2 fresh, so that i can take it before my exam..

2) I cant check the official solution of any question on gmat prep, i can only see the correct answer and no solution...Is there any way to check them or i have to google each and every question?

Thank you!
Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

20 Nov 2013, 11:27
Hi jibran,

That would depend on what you were intending to send. Please feel free to send me a private message to provide more information.

Thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Director
Affiliations: GMATQuantum
Joined: 19 Apr 2009
Posts: 612

### Show Tags

21 Nov 2013, 00:31
@prateekbhatt

The two practice tests in the GMATPrep Free tests use a shared database of questions. This means that if you took Test#1 twice or three times, it is highly likely that some of those questions would appear in Test#2. I have encountered this in my trials with GMATPrep. This means the best way to use GMATPrep multiple times is to follow the sequence: Test#1, Test#2, Test#1, Test#2, and so on. Of course, the scores on subsequent attempts will be somewhat biased because of the overlap but this is the best option of maximizing the use of the excellent GMATPrep tests.

In the older version of GMATPrep software, say from 2006, one could take GMATPrep Test#1 repeatedly and not see any of those questions when one took GMATPrep Test#2. This is no longer the case with the current version of GMATPrep.

Also, in the case of Exam Pack 1, which also has two additional tests, one should again take Test#3 and then Test#4. One could then repeat Test#3 and Test#4, however the database of questions is significantly smaller(compared to GMATPrep Test#1 and 2) in Exam Pack 1, resulting in a substantial repetition of questions, and the scores on subsequent attempts are meaningless in my opinion. GMAC created Exam Pack 1 to be ideally used for a single attempt on each of the two tests.

Perhaps GMAC can further confirm this.

Dabral
Intern
Joined: 11 Nov 2013
Posts: 3

### Show Tags

21 Nov 2013, 01:33
OfficialGMAT wrote:
Hi jibran,

That would depend on what you were intending to send. Please feel free to send me a private message to provide more information.

Thanks,
Tina

i would be sending the appointment registration form (the link in your previous post) and the money order
Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

21 Nov 2013, 16:25
Hi jibran,

The address I provided is the only place you should be sendinf the document and payment. Please let me know if this causes any issues for you.

Thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

21 Nov 2013, 16:26
@prateekbhatt @dabral

I responded to a private message prateekbhatt sent to me a few days ago.

Thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Director
Joined: 27 Jun 2011
Posts: 818

### Show Tags

21 Nov 2013, 18:30
dabral wrote:
@prateekbhatt

The two practice tests in the GMATPrep Free tests use a shared database of questions. This means that if you took Test#1 twice or three times, it is highly likely that some of those questions would appear in Test#2. I have encountered this in my trials with GMATPrep. This means the best way to use GMATPrep multiple times is to follow the sequence: Test#1, Test#2, Test#1, Test#2, and so on. Of course, the scores on subsequent attempts will be somewhat biased because of the overlap but this is the best option of maximizing the use of the excellent GMATPrep tests.

In the older version of GMATPrep software, say from 2006, one could take GMATPrep Test#1 repeatedly and not see any of those questions when one took GMATPrep Test#2. This is no longer the case with the current version of GMATPrep.

Also, in the case of Exam Pack 1, which also has two additional tests, one should again take Test#3 and then Test#4. One could then repeat Test#3 and Test#4, however the database of questions is significantly smaller(compared to GMATPrep Test#1 and 2) in Exam Pack 1, resulting in a substantial repetition of questions, and the scores on subsequent attempts are meaningless in my opinion. GMAC created Exam Pack 1 to be ideally used for a single attempt on each of the two tests.

Perhaps GMAC can further confirm this.

Dabral

Thanks Dabral,

I guess i have messed up, Taken gmat prep 1 thrice , although gmat prep 1 and gmat prep1 retake were as good as new mocks since i did not see any repeat in quant and 4 repeats in verbal. When i took gmat prep 1 for the third time i saw 7 repeats in quant and about 6 repeats in verbal.

Guess i have wasted gmat prep2. I will conly consider gmat prep 1 and gmat prep 1 retake as 2 gmat prep scores..
Intern
Joined: 09 Sep 2013
Posts: 16

### Show Tags

23 Nov 2013, 11:30
I took a practice exam using gmat prep and when I ended the test I can no longer see my results. It likes I never took the test. Is there anyway to recover this test, I really wanted to go back later on and review my questions/answers.

Thanks,
C
Director
Joined: 29 Nov 2012
Posts: 758

### Show Tags

24 Nov 2013, 01:11
dabral wrote:

Also, in the case of Exam Pack 1, which also has two additional tests, one should again take Test#3 and then Test#4. One could then repeat Test#3 and Test#4, however the database of questions is significantly smaller(compared to GMATPrep Test#1 and 2) in Exam Pack 1, resulting in a substantial repetition of questions, and the scores on subsequent attempts are meaningless in my opinion. GMAC created Exam Pack 1 to be ideally used for a single attempt on each of the two tests.

Perhaps GMAC can further confirm this.

Dabral

Hi,

I was wondering if the above post is true that the Exam pack 1 can be used for 1 attempt only and rest of the attempts would have lots of repeat?
Manager
Joined: 09 Apr 2013
Posts: 105
Location: India
WE: Supply Chain Management (Consulting)

### Show Tags

24 Nov 2013, 23:11
I took my GMAT once. After the exam, I provided my GPA wrong in the background information section due to miscalculation. Will I get a chance to change it when I take the exam in future or to send my correct GPA to the schools that I am going to apply? Please help.
_________________

+1 KUDOS is the best way to say thanks

"Pay attention to every detail"

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

25 Nov 2013, 13:05
Hi runningguy,

We apologize for any inconvenience.

Upgrading your current version is easy: simply download and install the new GMATPrep file over your current application (you do not need to uninstall the old version). You will not lose any information relating to your history to date and any installed Question and/or Exam Packs will continue to be active.
To retrieve lost exam results from version 2.2.315, click “Review your practice exam scores” from the home screen.

I hope the above helps.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

25 Nov 2013, 13:11
Hi gfreak,

https://www.mba.com/service/contact-us.aspx

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

25 Nov 2013, 13:24
Dear Fozzy,

The GMATPrep Exam Pack 1 contains 2 practice exams and includes one question pool for Exams 3 and 4. We recommend that users take each exam only once or risk seeing duplicate questions.

Many thanks,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Intern
Joined: 30 Sep 2013
Posts: 5

### Show Tags

27 Nov 2013, 09:08
Hey guys
I retook the GMAT prep test 1 by resetting the software twice(second time I clicked the reset button bu mistake) and i encountered many duplicate questions. Hence i am a bit apprehensive to take the the practice test 2 as I dont wanna waste time in answering the same questions. Please advise
Official GMAC Representative
Joined: 04 Jun 2012
Posts: 393

### Show Tags

27 Nov 2013, 13:08
Hi roshan567,

We are recommending that candidates take each exam only once to avoid seeing duplicate questions. The GMAT Prep Pack includes 2 practice exams to replicate your experience of the real exam.

All the best,
Tina
_________________

Leah
Customer Care Coordinator
gmac.com | mba.com

Re: Post Your Questions to GMAC Official Representative Here &nbs [#permalink] 27 Nov 2013, 13:08

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# Post Your Questions to GMAC Official Representative Here

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