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(A) Only explains timing of calls - Incorrect

(B) Describes subscription availability - Incorrect

(C) Specifies when update issues occur - Incorrect

(D) Discusses regulations - Incorrect

(E) most seriously weakens the argument by suggesting that the increase in IT support calls could be due to a rise in the number of small businesses, not necessarily an increase in the rate of software updates per business - Correct
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Increase in number of small businesses led to increase number of calls. Hence this weaken the argument
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Bunuel
12 Days of Christmas 2024 - 2025 Competition with $40,000 of Prizes

IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

(E) The number of small businesses in the region increased significantly during the 2010s.

 


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(A)This option provides context for when the calls occurred but does not provide an alternative explanation for the increase in calls.
(B)This option indicates that subscriptions were available to all business sectors but does not directly address the increase in calls or provide an alternative explanation.
(C)This option suggests that the increase in IT support calls could be due to software integration issues during major release cycles, rather than an overall increase in the rate of software updates. This provides a strong alternative explanation and weakens the argument.
(D)This option focuses on regulatory requirements but does not directly address the reason for the increase in IT support calls or provide an alternative explanation for the observed increase.
(E)This option suggests that the increase in IT support calls could be due to a higher number of small businesses, rather than an increase in the rate of software updates. This provides a strong alternative explanation and weakens the argument.
Hence E
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Software update cost high ---> No software updates from companies

Prices made affordable and included in packages ---> More calls from small companies for software updates

to weaken it, we need to attack the reasoning

Easiest way to do this is that new companies were opening up using the bundles, so it wasn't older subscribers updating, but new companies with new packages.
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Premise 1 : in the late 2000s many small businesses were not updating software regularly due to high costs
Premise 2 : Software companies began offering affordable subscription with included updates
Premise 3 : By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates
Conclusion : the rate of software updates among small businesses must have increased significantly over the decades

The argument assumes that the increase in calls about software updates indicates an increase in the rate of software updates. To weaken this argument, weneed to find an alternative explanation for the increase in calls or a reason why the increase in calls might not indicate an increase in update rates. Lets evaluate each options:

(A) Incorrect. The timing of the calls doesn't weaken the argument. It's expected that most calls would occur during business hours

(B) Incorrect. The fact that subscriptions were offered to all businesses doesn't explain why there would be more calls from small businesses specifically

(C) Incorrect. This actually supports the argument by suggesting that businesses are updating their software more frequently, leading to integration issues

(D) Incorrect. This doesn't directly address the rate of software updates or explain the increase in calls

(E) Correct. This option most seriously weaken the argument. If the number of small businesses increased significantly during the 2010s this could explain the higher frequency of calls related to software updates without necessarily indicating an increase in the rate of software updates per business. The increase in calls could simply be due to there being more businesses, not because each businesses, not because each business is updating more frequently.

Therefore, the correct answer is (E). It provides an alternative explanation for the increase in calls that doesn't rely on an increased rate of software updates, thus weakening the conclusion of the argument
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To weaken the argument, we need to address the conclusion: "the rate of software updates among small businesses must have increased significantly over the decade."

The argument assumes that the higher frequency of IT support calls related to software updates directly correlates with an increase in the rate of software updates among small businesses. A correct weakener would challenge this connection or provide an alternative explanation for the increase in IT support calls.

Analysis of the options:
(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.
This option describes when the calls occurred but does not challenge the argument that the calls were related to software updates or suggest that software update rates did not increase. Does not weaken the argument.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.
The argument is focused specifically on small businesses, and this statement does not provide any information that contradicts the link between increased IT support calls and software update rates for small businesses. Irrelevant to weakening the argument.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.
This suggests an alternative explanation for the increase in IT support calls: they may have been caused by software integration issues during new release cycles, rather than reflecting an increase in the rate of software updates. This weakens the argument by providing a plausible alternative explanation.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.
While this statement provides context about regulatory priorities, it does not directly challenge the connection between IT support calls and increased software update rates. Does not weaken the argument.

(E) The number of small businesses in the region increased significantly during the 2010s.
This option provides another alternative explanation for the increase in IT support calls: the rise in the total number of small businesses could have naturally led to more calls, irrespective of any change in software update rates. This weakens the argument.

Comparison of (C) and (E):
Both (C) and (E) present alternative explanations, but (E) more directly addresses the conclusion by pointing out that the absolute number of calls could increase due to external factors unrelated to update rates. Thus, (E) is a stronger weakener.

Final Answer: E
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C: rate of software updates among small businesses must have increased significantly { rate }
P: higher frequency of calls { number }

GAP: rates are different than absolute numbers.
what if the total # of small business increased much more relatively (the denominator when we find rate) ?

Old 2005 etc:
# businesses with software = 10
Total business = 100
businesses with software = 10%

in 2010
# businesses with software = 50, --> Argument is saying just because #of calls increased, rate also increased, but here note that rate actually decreased.
Total business = 1000
businesses with software = 5%

Clearly option E says the same thing and weakens the Argument
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Bunuel
12 Days of Christmas 2024 - 2025 Competition with $40,000 of Prizes

IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

(E) The number of small businesses in the region increased significantly during the 2010s.

 


This question was provided by GMAT Club
for the 12 Days of Christmas Competition

Win $40,000 in prizes: Courses, Tests & more

 


Conclusion: Higher Frequency of calls related to software updates in 2010 => The rate of software updates among small businesses must have increased significantly over the decade

We have to weaken the evidence provided.

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

When the calls are being made is irrelevant to the argument. Hence, we can eliminate A.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

The passage mentions that the calls from small companies were higher. Hence this option is merely a distraction. Eliminate B.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

Why the calls were made is not relevant. Eliminate C.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

Out of scope to arrive at the conclusion. Eliminate D.

(E) The number of small businesses in the region increased significantly during the 2010s.

Correct. If the number of companies increased significantly, the calls volumes must have increased. This doesn't mean that the companies were updating the software.

Option E
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The answer is option E.

We need to find an answer that weakens the conclusion. We need to find that the increase in IT support calls does not necessarily indicate an increase in the rate of software updates among small businesses.

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest. -->This option suggests that IT support calls were more frequent during business hours, which is likely when software is used most. However, it does not address whether the increase in calls was due to more frequent updates or simply higher usage. It does not weaken the argument significantly.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies. -->This option highlights that the affordable subscription model was offered to both small and large companies, but it does not provide information about the behavior of small businesses specifically. The argument is about the rate of updates among small businesses, so this does not weaken the argument.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles. -->This option points out that IT support calls were more frequent during major software release cycles, suggesting the increase in calls could be tied to challenges during specific events rather than an overall increase in update frequency. However, it does not provide direct evidence that small businesses were not updating more frequently.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance. -->This option states that stricter enforcement of data security regulations occurred in the 2010s, but it does not address whether this impacted the frequency of updates among small businesses. The connection to the argument is weak.

(E) The number of small businesses in the region increased significantly during the 2010s. --> This indicates that the small business increased not for the updates, but generally it increased.
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Conclusion: More IT support calls => higher update rates.

Faw: Increase in calls could be due to business growth not higher update rates per business.

If there are simply more small businesses, this would naturally lead to more total support calls even if the rate of updates per business remained unchanged.

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.
Irrelevant: The timing of calls doesn't address whether the calls are linked to an increase in update rates. It doesn't weaken the argument.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies
Irrelevant: While this highlights that large companies also had access to affordable subscriptions, it doesn't directly challenge whether small businesses increased their update rates.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.
Weakens slightly: This suggests that the increase in IT support calls might be tied to specific release cycles rather than an overall increase in update rates. However, it doesn't fully explain the sustained increase in calls throughout the decade.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.
Irrelevant: This choice focuses on regulatory enforcement but doesn't address the relationship between calls and update rates.

(E) The number of small businesses in the region increased significantly during the 2010s.
Correct: If the number of small businesses grew significantly, the increase in IT support calls could be attributed to a larger population of companies rather than an increase in the update rate. This undermines the argument by providing an alternative explanation for the rise in calls.

Answer choice (E) most seriously undermines the conclusion by providing an alternative explanation for the increased support calls that don't require higher update rates. Hence (E) is the correct answer.
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Conclusion: The rate of software updates among small businesses must have increased significantly over the decade.
To weaken this we must identify something that justifies the increase in call but not the rate of updates. Option E, suggests the increase in calls was not because of increase in rate but increase in number of businesses. Hence, the answer

Bunuel
12 Days of Christmas 2024 - 2025 Competition with $40,000 of Prizes

IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

(E) The number of small businesses in the region increased significantly during the 2010s.

 


This question was provided by GMAT Club
for the 12 Days of Christmas Competition

Win $40,000 in prizes: Courses, Tests & more

 

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Argument:
2000s:
High costs----> no updates.---> software companies---->affordable subscriptions.
2010s:
Software updates<--->more calls
Conclusion: despite the costs, software updates must have increased.

QS: Weaken

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.----> describes when the calls were at peak. OUT.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.---> Describes the subscription, OUT.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.---> Describes when the some calls more frequent. OUT.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.----> This says data security> updates. Probably this plays a role for the calling. Keep it now.

(E) The number of small businesses in the region increased significantly during the 2010s.---> Describes the small businesses' increase. OUT.
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IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.
The argument is concerned with higher frequency of calls from small businesses related to software updates and not with whether IT support calls related to software issues occurred during business hours when the volume of software use was highest or not.
Incorrect

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.
The argument is concerned with frequency of calls from small businesses related to software updates and not with frequency of calls from large businesses related to software updates.
Incorrect

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.
There may be intermittent surge in frequency of calls from small businesses related to software updates during major software release cycles but the argument is concerned with longer periods e.g. late 2000s & late 2010s.
Incorrect

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.
If regulatory requirements for data security in software were more strictly enforced than policies on software update compliance, then there is no reason why by the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates when policies on software update compliances were not strictly enforced as compared to data security. But the argument is not concerned with data security.
Incorrect

(E) The number of small businesses in the region increased significantly during the 2010s.
If the number of small businesses in the region increased significantly during the 2010s, then by late 2010s, the frequency of calls from small businesses related to software updates might have increased just because more number of small companies came into existence by late 2010s and the rate of software updates among small businesses must NOT have increased significantly over the decade but might have remained the same or have decreased.
Correct

IMO E
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Question type:

Weaken

Answer choice analysis:

E. The number of small businesses in the region increased significantly during the 2010s.

Correct. If this is true, then it gives us a reason that the higher frequency of calls from small businesses related to software updates were not due to the increase in the rate of software updates but due to overall increase in the users of the software.

E is the answer
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Bunuel
12 Days of Christmas 2024 - 2025 Competition with $40,000 of Prizes

IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

(E) The number of small businesses in the region increased significantly during the 2010s.

 


This question was provided by GMAT Club
for the 12 Days of Christmas Competition

Win $40,000 in prizes: Courses, Tests & more

 





A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest. This is irrelevant to the argument about update rates.
(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies. This doesn't weaken the argument about small businesses specifically.
(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles. This weakens the argument. If more calls are tied to big releases, it could mean that the timing of updates changed (more updates happening at the same time), not necessarily that the overall number of updates per business increased. It's possible that businesses updated less frequently overall, but when they did update, it was during major releases, leading to a higher concentration of support calls.
(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance. This might encourage updates, thus strengthening the argument, not weakening it.
(E) The number of small businesses in the region increased significantly during the 2010s. This is the best answer. If there were simply more small businesses, there would naturally be more support calls, even if the update rate per business stayed the same or even decreased. This directly provides an alternate explanation for the increase in calls.
Conclusion: (E) most seriously weakens the argument by providing an alternative explanation for the increased IT support calls.
Final Answer: E
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A. We are not concerned with what time the calls occurred, but whether the calls were due to higher software update adoption rate. INCORRECT

B. Additional fact. It simply notes that subscriptions were also available to larger companies. INCORRECT

C. This suggests an alternative explanation for the rise in calls: this could suggest businesses struggling with integration rather than actively updating software. But these calls were limited for software release cycles, also it is mentioned that the calls related to software updates increased. Not a strong weakener.

D. Does not explain why IT support calls related to software updates increased. INCORRECT

E. If the no. of small businesses increased, the total no. of IT support calls could rise proportionally, regardless of whether individual businesses were updating software more frequently. This weakens the conclusion by suggesting that the increase in calls might be due to a larger base of small businesses, not a higher rate of updates. CORRECT

Answer E.
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To weaken the argument, we need to identify information that casts doubt on the claim that the rate of software updates among small businesses increased significantly during the 2010s. The argument is primarily based on the increase in IT support calls related to software updates, which the consultant takes as evidence of an increase in the rate of updates.

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

This option provides context about when the calls occur but does not address whether the rate of software updates has increased.
Does not weaken the argument.
(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

This focuses on the availability of subscription models but does not challenge whether small businesses specifically adopted them at higher rates.
Does not weaken the argument.
(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

If most IT support calls were about integration issues during major releases, this suggests that the increase in calls might not indicate more frequent updates by small businesses but instead a higher frequency of software release cycles. This undermines the argument that small businesses were updating their software more often.
Weakens the argument.
(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

While this highlights stricter regulations, it does not directly address whether small businesses updated their software more frequently.
Does not weaken the argument.
(E) The number of small businesses in the region increased significantly during the 2010s.

If the number of small businesses increased significantly, the rise in IT support calls might simply reflect a larger base of businesses, not an increased rate of updates by individual businesses.
Weakens the argument.

Comparison of (C) and (E):

(C) attributes the rise in calls to integration issues rather than update frequency, directly challenging the argument’s assumption.
(E) provides an alternative explanation for the rise in calls (a growing number of businesses), indirectly weakening the argument.
Since (C) directly undermines the link between IT support calls and update rates, it is the stronger option.

Bunuel
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IT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.

Which of the following, if true, most seriously weakens the argument?

(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.

(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.

(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.

(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.

(E) The number of small businesses in the region increased significantly during the 2010s.

 


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