To weaken the argument, we need to identify information that casts doubt on the claim that the rate of software updates among small businesses increased significantly during the 2010s. The argument is primarily based on the increase in IT support calls related to software updates, which the consultant takes as evidence of an increase in the rate of updates.
(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.
This option provides context about when the calls occur but does not address whether the rate of software updates has increased.
Does not weaken the argument.
(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.
This focuses on the availability of subscription models but does not challenge whether small businesses specifically adopted them at higher rates.
Does not weaken the argument.
(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.
If most IT support calls were about integration issues during major releases, this suggests that the increase in calls might not indicate more frequent updates by small businesses but instead a higher frequency of software release cycles. This undermines the argument that small businesses were updating their software more often.
Weakens the argument.
(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.
While this highlights stricter regulations, it does not directly address whether small businesses updated their software more frequently.
Does not weaken the argument.
(E) The number of small businesses in the region increased significantly during the 2010s.
If the number of small businesses increased significantly, the rise in IT support calls might simply reflect a larger base of businesses, not an increased rate of updates by individual businesses.
Weakens the argument.
Comparison of (C) and (E):
(C) attributes the rise in calls to integration issues rather than update frequency, directly challenging the argument’s assumption.
(E) provides an alternative explanation for the rise in calls (a growing number of businesses), indirectly weakening the argument.
Since (C) directly undermines the link between IT support calls and update rates, it is the stronger option.
Bunuel
12 Days of Christmas 2024 - 2025 Competition with $40,000 of PrizesIT Consultant: In the late 2000s, surveys indicated that many small businesses were not updating their software regularly due to high costs. Consequently, software companies began offering affordable subscriptions that had new version updates included into them. By the late 2010s, IT support companies reported a higher frequency of calls from small businesses related to software updates. Therefore, despite the potential ongoing cost concerns, the rate of software updates among small businesses must have increased significantly over the decade.
Which of the following, if true, most seriously weakens the argument?
(A) Most of the IT support calls related to software issues occurred during business hours when the volume of software use was highest.
(B) The affordable update subscriptions were offered equally to all business sectors, including both small and large companies.
(C) IT support companies noted that calls about software integration issues were more frequent during major software release cycles.
(D) Throughout the 2010s, regulatory requirements for data security in software were more strictly enforced than policies on software update compliance.
(E) The number of small businesses in the region increased significantly during the 2010s.