Jaehyung Lim
M: +82 10-8603-6930 | Email:
[email protected]Address: 1218, Yangjae-daero, Songpa-gu, Seoul, Republic of Korea
PROFESSIONAL SUMMARY
Detail-oriented and process-driven bilingual professional (German/English/Korean) with a strong background in KYC-based data verification, in-person and telephone customer communication, and clerical system optimization. Proven track record of managing high-volume databases and resolving complex customer claims in fast-paced environments. Highly proficient in Advanced MS Excel and Microsoft 365, committed to maintaining the highest data integrity and member service standards for KGCCI.
EDUCATION
BA German Language and Literature & BA Urban Planning and Real Estate Chung-Ang University, South Korea | Mar 2020 – Present
* GPA: 3.83 / 4.50
* Key Focus: Cross-cultural communication, macro-market research, and financial data modeling.
German Department Daewon Foreign Language High School, South Korea | Mar 2016 – Feb 2019
PROFESSIONAL EXPERIENCE
Grand Korea Leisure (GKL) | Youth Intern, Customer Service Team | Nov 2025 – Present
* KYC & Data Integrity: Performed rigorous Know Your Customer (KYC) procedures, including profile authentication and precise data entry for international clients, ensuring 100% compliance and data accuracy.
* In-Person & Telephone Communication: Managed diverse inquiries from global customers through both face-to-face interactions and phone communications, demonstrating professional etiquette, adaptability, and fluency in handling real-time customer needs.
* Conflict Resolution & Claim Handling: Effectively addressed and resolved customer complaints on-site and over the phone with a solution-oriented mindset, maintaining service excellence under pressure.
* Systematization & Clerical Proficiency: Developed a comprehensive multilingual service manual and established an asynchronous cloud-based collaboration system, reducing task error rates by 30% within the intern cohort.
Chung-Ang University, Urban Planning & Real Estate Club | Team Leader | Mar 2023 – Feb 2024
* Data Consolidation: Collected and merged scattered market data into structured investment reports, conducting quantitative analysis for commercial asset valuation.
* Professional Outreach: Performed proactive market research and cold inquiries during site inspections to gather localized insights, enhancing interpersonal and research skills.
University Cycling Club | Founder & President | Feb 2024 – Mar 2025
* Membership Administration: Established the club’s administrative foundation and managed the entire membership database, ensuring 100% retention through structured member care.
ACADEMIC PROJECTS
Real Estate Development & Valuation Project | Project Manager | Mar 2024 – Dec 2024
* Quantitative Analysis: Utilized SPSS and Advanced Excel for property value analysis, ensuring data-driven decision-making for mock investment proposals.
* Reporting: Drafted professional-grade investment reports and delivered persuasive presentations to stakeholders.
ADDITIONAL INFORMATION: SKILLS & LANGUAGES
* Languages: * Korean: Native
* German: Intermediate (Academic background with B.A. degree)
* English: Business Proficient (Capable of professional reporting and translation)
* Technical Skills: Microsoft 365 (Expert in Excel: VLOOKUP, Pivot Tables), CRM Readiness, Statistical Analysis (SPSS), AI Prompt Engineering for data structuring.
* Attributes: Structured Working Style, Strong Organizational Skills, Reliable & Proactive Learner.
Your undergrad pedigree is solid, but you need to top it with a well-deliberated goals strategy based on the last five years.
Best wishes
Aanchal Sahni (INSEAD MBA alumna, former INSEAD MBA admissions interviewer)
Founder, MBAGuideConsulting
LinkedIn: https://www.linkedin.com/in/aanchal-sahni-83b00819/ |WEBSITE: https://mbaguideconsulting.com/| Message(WA): +91 9971200927| email- [email protected]
Thanks for sharing your profile. Overall, it’s strong, but right now it comes across as a fairly typical “software professional targeting consulting,” which is a very crowded pool. You’ll need to sharpen your post-MBA goals and clearly articulate why consulting in a more differentiated way.
Focus on highlighting your career progression and leadership impact more explicitly to strengthen your case with the adcom. Your target school list looks reasonable. Also, aiming for a GMAT score above 675 would put you in a much stronger position.
All the Best!
Happy to connect if you’d like to discuss your profile in more detail.
Shrey Bahadur
Founder, GradOcean Admission Consultants
Website: https://gradocean.in/
WA: +91-9892714308
Email: [email protected]
I'd like to understand your professional experience more to assess better e.g. key projects/ achievements, promotions (e.g. was it fast-tracked), leadership stints, etc.
Reg. extracurriculars, what is your involvement across these activities, and for how long?
It'd also be important to highlight (in the application) your transferable skills for consulting, and your target firms/ geographies, to strengthen the pitch on how an MBA would help you address gaps.
Feel free to reach out for a discussion.
Regards,
Arvind (Founder, admitStreet)
Testimonials: https://admitstreet.com/testimonials/
Request a free profile evaluation: https://admitstreet.com/#contact
LinkedIn: https://www.linkedin.com/in/arvindkvenkat
- Dee
MBA admissions consultant and management consultant
E: [email protected] | https://www.linkedin.com/company/success-catalysts/