Jaehyung Lim
M: +82 10-8603-6930 | Email:
[email protected]Address: 1218, Yangjae-daero, Songpa-gu, Seoul, Republic of Korea
PROFESSIONAL SUMMARY
Detail-oriented and process-driven bilingual professional (German/English/Korean) with a strong background in KYC-based data verification, in-person and telephone customer communication, and clerical system optimization. Proven track record of managing high-volume databases and resolving complex customer claims in fast-paced environments. Highly proficient in Advanced MS Excel and Microsoft 365, committed to maintaining the highest data integrity and member service standards for KGCCI.
EDUCATION
BA German Language and Literature & BA Urban Planning and Real Estate Chung-Ang University, South Korea | Mar 2020 – Present
* GPA: 3.83 / 4.50
* Key Focus: Cross-cultural communication, macro-market research, and financial data modeling.
German Department Daewon Foreign Language High School, South Korea | Mar 2016 – Feb 2019
PROFESSIONAL EXPERIENCE
Grand Korea Leisure (GKL) | Youth Intern, Customer Service Team | Nov 2025 – Present
* KYC & Data Integrity: Performed rigorous Know Your Customer (KYC) procedures, including profile authentication and precise data entry for international clients, ensuring 100% compliance and data accuracy.
* In-Person & Telephone Communication: Managed diverse inquiries from global customers through both face-to-face interactions and phone communications, demonstrating professional etiquette, adaptability, and fluency in handling real-time customer needs.
* Conflict Resolution & Claim Handling: Effectively addressed and resolved customer complaints on-site and over the phone with a solution-oriented mindset, maintaining service excellence under pressure.
* Systematization & Clerical Proficiency: Developed a comprehensive multilingual service manual and established an asynchronous cloud-based collaboration system, reducing task error rates by 30% within the intern cohort.
Chung-Ang University, Urban Planning & Real Estate Club | Team Leader | Mar 2023 – Feb 2024
* Data Consolidation: Collected and merged scattered market data into structured investment reports, conducting quantitative analysis for commercial asset valuation.
* Professional Outreach: Performed proactive market research and cold inquiries during site inspections to gather localized insights, enhancing interpersonal and research skills.
University Cycling Club | Founder & President | Feb 2024 – Mar 2025
* Membership Administration: Established the club’s administrative foundation and managed the entire membership database, ensuring 100% retention through structured member care.
ACADEMIC PROJECTS
Real Estate Development & Valuation Project | Project Manager | Mar 2024 – Dec 2024
* Quantitative Analysis: Utilized SPSS and Advanced Excel for property value analysis, ensuring data-driven decision-making for mock investment proposals.
* Reporting: Drafted professional-grade investment reports and delivered persuasive presentations to stakeholders.
ADDITIONAL INFORMATION: SKILLS & LANGUAGES
* Languages: * Korean: Native
* German: Intermediate (Academic background with B.A. degree)
* English: Business Proficient (Capable of professional reporting and translation)
* Technical Skills: Microsoft 365 (Expert in Excel: VLOOKUP, Pivot Tables), CRM Readiness, Statistical Analysis (SPSS), AI Prompt Engineering for data structuring.
* Attributes: Structured Working Style, Strong Organizational Skills, Reliable & Proactive Learner.
A good starting point for you would be to deeply understand the HBS class profile (which goes much beyond stats/grades/scores).
- Dee
MBA admissions consultant and management consultant
E: [email protected] | https://www.linkedin.com/company/success-catalysts/
I have updated my profile.
Please have a look and suggest changes.
- Dee
MBA admissions consultant and management consultant
E: [email protected] | https://www.linkedin.com/company/success-catalysts/
Thanks for filling in the details, however, some more would help in a profile evaluation. For example, what is your domain/role in your company? How has your career progress been? You mentioned about ex company, so I assume you have worked in atleast two. Lastly, what is your career goal and what transition are you seeking for which you require an MBA? Coming in with 8+ years' experience, you will be expected to have clarity in career goals.
Your resume, when you start creating it, should have quantified achievements that show your real impact. Also, it may not be important right now, but you could keep this in mind- words like 'contribute' are not very nice to use on the resume as they show you to be in a support role. Any top business school, specifically HBS, looks for leaders who lead initiatives, take responsibility and achieve real and impactful outcomes, So, be mindful of how you present your resume and the rest of the application and whether you come across as a leader or a follower.
As Dee pointed out, don't just apply to one b-school. You are already on the higher side of work experience and you should try to maximize your applications/ chances of admission this year itself. I am not suggesting that you apply to any more than 5-7 b-schools, but rather that you put in sufficient number of applications to a healthy mix of b-schools, which includes ambitious, reach and safety options.
Namita Garg,
Founder, MBA Decoder
Email: [email protected]
Reach out to us for a Profile Evaluation
Helping applicants achieve their MBA dreams since 2011
You have a strong, high-impact profile with experience across Intel, Samsung, John Deere, and Larsen & Toubro—this already puts you in a competitive bracket.
Focus on translating your work into clear business impact (numbers, outcomes, ownership) rather than technical detail.
Your biggest gap is career clarity—define why MBA, why now, and your post-MBA goal (product/strategy/tech leadership).
Position yourself as a leader with cross-functional influence, not just a strong engineer.
With a ~705 GMAT FE, you will be well-placed for top programs
Also, apply across multiple schools to maximize your chances and optionality, not just one target program.
Happy to connect if you’d like to discuss your profile in more detail.
Shrey Bahadur
Founder, GradOcean Admission Consultants
Website: https://gradocean.in/
WA: +91-9892714308
Email: [email protected]