Jaehyung Lim
M: +82 10-8603-6930 | Email:
[email protected]Address: 1218, Yangjae-daero, Songpa-gu, Seoul, Republic of Korea
PROFESSIONAL SUMMARY
Detail-oriented and process-driven bilingual professional (German/English/Korean) with a strong background in KYC-based data verification, in-person and telephone customer communication, and clerical system optimization. Proven track record of managing high-volume databases and resolving complex customer claims in fast-paced environments. Highly proficient in Advanced MS Excel and Microsoft 365, committed to maintaining the highest data integrity and member service standards for KGCCI.
EDUCATION
BA German Language and Literature & BA Urban Planning and Real Estate Chung-Ang University, South Korea | Mar 2020 – Present
* GPA: 3.83 / 4.50
* Key Focus: Cross-cultural communication, macro-market research, and financial data modeling.
German Department Daewon Foreign Language High School, South Korea | Mar 2016 – Feb 2019
PROFESSIONAL EXPERIENCE
Grand Korea Leisure (GKL) | Youth Intern, Customer Service Team | Nov 2025 – Present
* KYC & Data Integrity: Performed rigorous Know Your Customer (KYC) procedures, including profile authentication and precise data entry for international clients, ensuring 100% compliance and data accuracy.
* In-Person & Telephone Communication: Managed diverse inquiries from global customers through both face-to-face interactions and phone communications, demonstrating professional etiquette, adaptability, and fluency in handling real-time customer needs.
* Conflict Resolution & Claim Handling: Effectively addressed and resolved customer complaints on-site and over the phone with a solution-oriented mindset, maintaining service excellence under pressure.
* Systematization & Clerical Proficiency: Developed a comprehensive multilingual service manual and established an asynchronous cloud-based collaboration system, reducing task error rates by 30% within the intern cohort.
Chung-Ang University, Urban Planning & Real Estate Club | Team Leader | Mar 2023 – Feb 2024
* Data Consolidation: Collected and merged scattered market data into structured investment reports, conducting quantitative analysis for commercial asset valuation.
* Professional Outreach: Performed proactive market research and cold inquiries during site inspections to gather localized insights, enhancing interpersonal and research skills.
University Cycling Club | Founder & President | Feb 2024 – Mar 2025
* Membership Administration: Established the club’s administrative foundation and managed the entire membership database, ensuring 100% retention through structured member care.
ACADEMIC PROJECTS
Real Estate Development & Valuation Project | Project Manager | Mar 2024 – Dec 2024
* Quantitative Analysis: Utilized SPSS and Advanced Excel for property value analysis, ensuring data-driven decision-making for mock investment proposals.
* Reporting: Drafted professional-grade investment reports and delivered persuasive presentations to stakeholders.
ADDITIONAL INFORMATION: SKILLS & LANGUAGES
* Languages: * Korean: Native
* German: Intermediate (Academic background with B.A. degree)
* English: Business Proficient (Capable of professional reporting and translation)
* Technical Skills: Microsoft 365 (Expert in Excel: VLOOKUP, Pivot Tables), CRM Readiness, Statistical Analysis (SPSS), AI Prompt Engineering for data structuring.
* Attributes: Structured Working Style, Strong Organizational Skills, Reliable & Proactive Learner.
Admissions officers have a weakness for applicants who are, in the well-traveled term, "passionate" about pursuing their dreams. It is only human to respond to enthusiasm. Schools will use the essays to make an indirect assessment of the quality of your mind and thought process. Do you think critically about the problems in your company or industry? Can you craft a compelling case that links your past, your goals, and your respective target schools? What is your unique story and motivation, what are you trying to solve?
Your GMAT is certainly low, so either change that or try to attempt the GRE to improve the odds.
Feel free to speak should you want to personally discuss your case
Best wishes
Aanchal Sahni (INSEAD MBA alumna, former INSEAD MBA admissions interviewer)
Founder, MBAGuideConsulting
LinkedIn: https://www.linkedin.com/in/aanchal-sahni-83b00819/ |WEBSITE: https://mbaguideconsulting.com/| Message(WA): +91 9971200927| email- [email protected]
Yes, bumping up your GMAT will be essential for you to package a strong application. The same goes for refining your 'why MBA' - everyone wants (and gets) international exposure. What's unique to you?
Always a pleasure speaking to a rival from North Campus
- Dee
MBA admissions consultant and management consultant | E: [email protected]
The career goals sound broad and will need detailed introspection.
Regarding extracurriculars, any activities you've been involved in, ideally post undergrad?
The GMAT is a bit on the lower side especially for M7's, and a higher score (ideally 685+) would help strengthen chances.
Feel free to reach out for a discussion.
Regards,
Arvind (Founder, admitStreet)
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