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GMATPREP website not working again??

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jprincess
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GMATPREP website not working again?? [#permalink] New post   03 Oct 2018, 09:16
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Is anyone else having this issue again? The site was working for me yesterday. Now its stuck on the "SSO Redirect".
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NausherwanS
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Re: GMATPREP website not working again?? [#permalink] New post   03 Oct 2018, 14:00
Hi,

I am facing a similar issue. It's so annoying!

My test is only a few days and I'm losing out on valuable time :(
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jprincess
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Re: GMATPREP website not working again?? [#permalink] New post   03 Oct 2018, 14:03
NausherwanS wrote:
Hi,

I am facing a similar issue. It's so annoying!

My test is only a few days and I'm losing out on valuable time :(


Yup still not working. I called GMAC around 12:30pm and was told to try again in an hour. That was a few hours ago.
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yas126
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Re: GMATPREP website not working again?? [#permalink] New post   03 Oct 2018, 18:52
Hi All,

I have the same problem. The page gets stuck at SSO redirect. Did anyone report this or any idea when is it going to be back up?

Regards
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bb
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GMATPREP website not working again?? [#permalink] New post   03 Oct 2018, 18:59
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Ugh. Sorry about that - it seems like a weekly occurrence. I thought we were past the issues as the past 2 weeks have been good (last few months were terrible though) and unfortunately I don't think anyone knows when it will be back up.

I would recommend reaching out to the OfficialGMAT on Twitter or FB - they seem to have a more active presence there than on GMAT Club :roll: they just come to post marketing junk valuable posts like this one: https://gmatclub.com/forum/prepare-prac ... 77914.html
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sanathadiga
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 00:11
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The issue is still not solved. I have my GMAT exam this Saturday and was planning to take one last GMAT prep mock from the EP2. This is ridiculous.

Has anyone also seen many of the times while taking exam, it takes 5-7 seconds to submit the answer. Eventually loosing 1-2 min in just submission. I hate when it happens. Gives a reason to your mind for failure while taking exam.

Posted from my mobile device
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HardikL
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 00:36
I guess I am not the only one who is facing this issue. I have been trying to access the site since morning today. but my page is stuck at SSO redirect.
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jprincess
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 06:47
hkl1234 wrote:
I guess I am not the only one who is facing this issue. I have been trying to access the site since morning today. but my page is stuck at SSO redirect.


Now its "The service is unavailable"
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HardikL
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 07:11
jprincess wrote:
hkl1234 wrote:
I guess I am not the only one who is facing this issue. I have been trying to access the site since morning today. but my page is stuck at SSO redirect.


Now its "The service is unavailable"


yup seeing that since last 3 hrs...it is frustrating.. i have my gmat dday on 16th oct
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cleargmat
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 07:56
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Yup...me too getting 'Service not available'. I have GMAT on 6th Oct. Got the below reply from Pearson Vue Customer care:
"I apologize, we can help you in administering the exam. For assistance with GMATPrep (free software, Question Pack, or Exam Pack), please call our relevant team at 1 (703) 668-9602. They will assist you."
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bb
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GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 08:53
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Sorry to hear about this :(

If this continues and you are desperate - you can take the old version of the test from 2012 (longer) - the score is still valid and the questions are still official, you will just have to answer a few more questions. https://gmatclub.com/forum/how-to-downl ... 75394.html

P.S. Note that I could not figure out how to activate EP's or QP's.
(it is possible if you have had the latest version installed)
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jprincess
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 09:02
bb wrote:
Sorry to hear about this :(

If this continues and you are desperate - you can take the old version of the test from 2012 (longer) - the score is still valid and the questions are still official, you will just have to answer a few more questions. https://gmatclub.com/forum/how-to-downl ... 75394.html

P.S. Note that I could not figure out how to activate EP's or QP's.
(it is possible if you have had the latest version installed)


The website is working now!
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NausherwanS
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 09:32
Finally started working after being inaccessible for over one and a half days!
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OfficialGMAT
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 13:16
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bb wrote:
Ugh. Sorry about that - it seems like a weekly occurrence. I thought we were past the issues as the past 2 weeks have been good (last few months were terrible though) and unfortunately I don't think anyone knows when it will be back up.

I would recommend reaching out to the OfficialGMAT on Twitter or FB - they seem to have a more active presence there than on GMAT Club :roll: they just come to post marketing junk valuable posts like this one: https://gmatclub.com/forum/prepare-prac ... 77914.html


Hello!

So sorry about the frustrations!

Our technical team was able to resolve the issue some candidates were experiencing with our site. If you or any other candidate is still seeing the "Service Unavailable" message, please clear your cookies and cache and try accessing GMAT Official Practice again.

Regards,
Leah
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Arro44
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Re: GMATPREP website not working again?? [#permalink] New post   04 Oct 2018, 13:19
OfficialGMAT wrote:
bb wrote:
Ugh. Sorry about that - it seems like a weekly occurrence. I thought we were past the issues as the past 2 weeks have been good (last few months were terrible though) and unfortunately I don't think anyone knows when it will be back up.

I would recommend reaching out to the OfficialGMAT on Twitter or FB - they seem to have a more active presence there than on GMAT Club :roll: they just come to post marketing junk valuable posts like this one: https://gmatclub.com/forum/prepare-prac ... 77914.html


Hello!

So sorry about the frustrations!

Our technical team was able to resolve the issue some candidates were experiencing with our site. If you or any other candidate is still seeing the "Service Unavailable" message, please clear your cookies and cache and try accessing GMAT Official Practice again.

Regards,
Leah


Thank you for the tip about clearing cache and cookies, that did the trick for me.
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ScottTargetTestPrep
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Re: GMATPREP website not working again?? [#permalink] New post   07 Oct 2018, 18:51
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Glad to see things are up and running!
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sydlyisaacs
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GMATPREP website not working again?? [#permalink] New post   24 Oct 2020, 07:16
Same here!! I emailed and called GMAC. They need to fix this or give us all rescheduling waivers for our exams because this is really thwarting a lot of our practice schedules. It's so ridiculous.

*Note: this is happening again on October 24th. There's another forum someone started about it today as well.
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GmatKnightTutor
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Re: GMATPREP website not working again?? [#permalink] New post   24 Oct 2020, 11:26
Might be good to think about how to study if the site does go down again in a similar way.
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Re: GMATPREP website not working again?? [#permalink]
24 Oct 2020, 11:26

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