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How to deal this?

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Intern
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Joined: 11 Jul 2012
Posts: 5
How to deal this?  [#permalink]

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New post 05 Jul 2017, 04:19
I had enrolled in gmat courses at one of the institutions based in Delhi. Its been 3 months with a month and 2 weeks break due to their ineffectiveness.

I had complained about their tools and almost frustrated with issues everyday with the tools or testing provisions.

They have not completed the course yet and may have covered 50% and now they are not responding to my mails or phone.

I feel its a very strange behaviour from an organisation towards their consumers and wonder if anyone has faced similar situation.

I am doing the course remote and not able to go in person to their office.

any inputs?
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Joined: 04 Dec 2002
Posts: 17532
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
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Re: How to deal this?  [#permalink]

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New post 06 Jul 2017, 09:21
Sorry to hear about this. Sounds very odd. Was it a course or one on one tutoring?

Perhaps you indicate in email that you will dispute the charge with your card issuer and get your money back that way.

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Re: How to deal this?  [#permalink]

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New post 06 Jul 2017, 09:51
vinsmba wrote:
I had enrolled in gmat courses at one of the institutions based in Delhi. Its been 3 months with a month and 2 weeks break due to their ineffectiveness.

I had complained about their tools and almost frustrated with issues everyday with the tools or testing provisions.

They have not completed the course yet and may have covered 50% and now they are not responding to my mails or phone.

I feel its a very strange behaviour from an organisation towards their consumers and wonder if anyone has faced similar situation.

I am doing the course remote and not able to go in person to their office.

any inputs?


Hi vinsmba ,
Which is GMAT Prep company that you are talking about? If it a reputed company, then it should reply stating the reasons and complete the course or refund your money.
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Joined: 03 Jul 2016
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GPA: 3.4
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Re: How to deal this?  [#permalink]

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New post 07 Jul 2017, 02:48
How to deal with it? Stop wasting your time there. Going by your description, they have demonstrated adequately that they are not interested in teaching you. Firstly, find a way to get your money back, if possible. Second - start studying yourself. Set yourself a goal and establish a disciplined routine. With the 3 months you have spent there, you could easily target a 700+ score if you studied yourself effectively.

What worked for me was identifying my weak areas and then focusing on them. Get the easy points and learn the many ways (albeit limited) that the exam tries to trick you in.
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Re: How to deal this?   [#permalink] 07 Jul 2017, 02:48
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