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CrushTHYGMAT
AndrewN, thank you for taking time to write a comprehensive reply. I understand, why in some questions, it is better to walk away without having four incorrect answer choices.

I will apply the strategy that you have mentioned. I understand that the strategy relies on a candidate's skill of applying solid logic to see why an answer choice works. If you can apply the logic that GMAT requires, the strategy will produce great results.

Thank you, hope you have a great time!
The time to see if you can understand the four incorrect answer choices is in review. Go back to a question, even one you answered correctly, to see whether you can take it apart entirely. If you cannot, then that is the time to seek answers. If you do not review, you will keep making the same mistakes. On the spot, though, with the clock ticking, just take your best (logical) shot and move on.

I appreciate your following up. Good luck with your studies.

- Andrew
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KarishmaB
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Quote:
(A) deliberate delay of packages will not affect the company's image in a way that significantly reduces its ability to attract and retain customers

The customer doesn't know whether it is deliberate delay or not.
The customer is anyways expecting the delivery in 2 days and the company is doing that. How will it affect the company's image?

VeritasKarishma GMATNinja CrackVerbalGMAT



Company has implemented a new efficient system.
Two day delivery will take one day only.
So one day delivery premium will suffer.

Plan: Delay the delivery of two day shipping so that premium one day delivery sales gets encouraged.

Which of the following is an assumption?

The company's plan assumes that

(A) deliberate delay of packages will not affect the company's image in a way that significantly reduces its ability to attract and retain customers


Is it an assumption that deliberate delaying will not adversely affect business? It is.

Negate (A): deliberate delay of packages will affect the company's image in a way that significantly reduces its ability to attract and retain customers
sudeshpatodiya
It doesn't matter whether you think this is possible or not. Focus on what happens given that this happens.
If this were true, will the plan work? No. The plan will certainly fail. How will the customers come to know about the deliberate delay - we don't have to worry. Perhaps the employees will spread the word. We don't know.
All we have to worry about is if it were to happen, what will happen to our plan.

(B) most people do not have a preference for either two-day or next-day delivery

We are not assuming this. In fact, we are assuming that next day delivery is valuable. That people pay for next day deliveries. We want to maintain the revenue we get from next day deliveries.

(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system

Not as assumption. In fact, the new system must have been implemented because overall it is better for the company - saves costs or increases revenues. It has a negative impact on sale of premium one day service and that is what the plan is trying to rectify. If the plan is not implemented, lost money may not be (in fact, will likely not be) more than saved money.

(D) the overnight service is too expensive to be attractive to most customers currently

Incorrect. It seems that the overnight service is attractive to customers.

(E) competing companies' delivery services rarely deliver packages to their destination earlier than their promised time

We know that currently customer pay for one day delivery. We are trying to retain that business. We are not assuming anything about competitors.

Answer (A)


yatindra20

KarishmaB
I am so sorry for all of these CR questions, as you have been so thoughtful and kind with your responses.

To clarify, is choice E just simply out of scope for another reason besides competitors not being mentioned.... that reason being let's say 5% of competitors DID deliver packages to customers earlier it can still not matter because what if Super Express Shipping Company has a loyalty program, or simply better phone service, etc. customers may still opt to use Super Express Shipping Company for other reasons?
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woohoo921

KarishmaB
I am so sorry for all of these CR questions, as you have been so thoughtful and kind with your responses.

To clarify, is choice E just simply out of scope for another reason besides competitors not being mentioned.... that reason being let's say 5% of competitors DID deliver packages to customers earlier it can still not matter because what if Super Express Shipping Company has a loyalty program, or simply better phone service, etc. customers may still opt to use Super Express Shipping Company for other reasons?

When we discuss a certain change and its impact on the system, we assume that all other factors in the system stay the same. Otherwise, we cannot evaluate the impact of a change on a system.
Currently the company has one day service, two day service etc. Now it has implemented a new system which could make most deliveries one day deliveries. But since they will end up losing revenue of one day delivery (because people will not opt for it since they will anyway get their package in a day), they have decided to delay the delivery one two day packages to two days (even though one day is possible). So basically, the new system brings in the possibility of improved delivery times, the company has decided to not use this potential for financial reasons. Hence, for delivery purposes, the company has decided to maintain status quo so that they do not lose revenue.
What competitors are doing or have been doing is irrelevant to our argument then. Why will we waste any time in evaluating it? Why would we want to think of various factors that could change on that side and how that will impact our company. What we have to evaluate is how the proposed new plan implementation will affect the company. If nothing changes for the customers, we can assume that the customers will not change their behaviour.
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ChiranjeevSingh
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Super Express Shipping Company has implemented a new distribution system that can get almost every package to its destination the day after it is sent. The company worries that this more efficient system will result in lower sales of its premium next-day delivery service, because its two-day service will usually arrive the following day anyway. The company plans to encourage sales of its next-day service by intentionally delaying delivery of its two-day packages so that they will not be delivered the following day, even if the package arrives at its destination city in time for next-day delivery.

The company's plan assumes that

(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system

Let me explain why C is wrong.

First, I believe that the following modified version would be a correct assumption:

(C-variant) If the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would gain in increased sales of its two-day service

If I negate the above option, I get

If the plan is not implemented, the company would lose money in lost sales of overnight deliveries less than or the same as it would gain in increased sales of its two-day service

In this case, the company is not at a disadvantage by not implementing the plan. Thus, there's no reason to implement the plan.

**********

Now, coming back to the original option C.

(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system

This option is comparing the money lost in reduced sales of overnight deliveries AND the money saved with its new efficient distribution system.

However, this comparison is NOT relevant since, in our plan, we're not getting rid of the new efficient distribution system. We're using the efficient system; just that we're delaying the deliveries. Thus, we'll save money from the efficient distribution system even in our plan (the first statement says that we've already implemented this new system and there's no discussion of dropping this system).

If our plan included discarding this efficient distribution system, then this option could be the answer. However, right now, this option is not correct.

Does it make sense? :)

Hi CJ - not sure I agree that your (C-variant) (marked in the underline) even is a NECESSARY assumption.

If the argument was about

Quote:
Should we implement the plan for increased overall revenues (revenues for 1 day service + revenues for two-day service)
vs
Should we NOT implement the plan for Increased overall revenues (revenues for 1 day service + revenues for two-day service)

Then (C-variant) becomes a necessary assumption

But thats not really what the argument is talking about.

The argument instead is about -- revenues for 1 day service only

Quote:
...The company plans to encourage sales of its next-day service by intentionally delaying delivery of its two-day packages so that they will not be delivered the following day, even if the package arrives at its destination city in time for next-day delivery.


So all we care about is "Increasing revenues of its next-day service" ONLY.


We should be comparing

Quote:

Revenues (from next-day service ONLY) When the plan is implemented
vs
Revenues (from next-day service ONLY) When the plan is NOT implemented

Thoughts ?
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Also, it's talking about profits rather than revenues

DavidTutorexamPAL
m1033512
How C is wrong ?


Could you help to understand that .

Posted from my mobile device

Hey m1033512,

(C) is not an assumption of the plan, it is a reason for making the plan. In particular, note that the question is 'the plan assumes that...' while (C) states 'if there is no plan, then...'. But we don't care about what happens if there is no plan, we care about what is required for the plan to work.
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OzCat4
I don't understand why B is not an assumption here.

The passage states that "The company worries that this more efficient system will result in lower sales of its premium next-day delivery service, because its two-day service will usually arrive the following day anyway."

It must be true that people don't care whether their delivery arrive in one-day or two-day. That's why the company is concerned that people will choose not to use the premium service.

If people prefer one-day delivery to two-day, the company then won't have to worry about because the improvement won't affect the sales of its premium service.

Can anyone explain why B is not an assumption?



In case there is no preference for any of the plans, they may not buy premium plan due to 2 day delivery service. But it could also mean, people may not be buying premium plan anyways since they don't have a preference for premium even when 2 day delivery is not there. This in turn would not affect the sales in anyway.
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@gmatninja

Why is E not an assumption. If the competitors start delivering the products before the proposed time, then customers will move to them and the plan won't work.
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sk05
Why is E not an assumption. If the competitors start delivering the products before the proposed time, then customers will move to them and the plan won't work.
(E) is tricky to eliminate, but here's why we can eliminate it.

Let's say that competitors sometimes deliver packages earlier than their promised time. Then, Super Express may lose some next-day business to those competitors' two-day services. It's true.

At the same time, if Super Express does not deliver packages early, at least Super Express won't lose next-day business to its own two-day business.

So, by delaying two-day packages, Super Express will be doing at least something to encourage use of its next-day service.
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(B) most people do not have a preference for either two-day or next-day delivery - if there is no preference well and good (can support ur argument for next day del)
(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system (not a necessary assumption.... why is it necessary that ..the company would lose more money in lost sales of overnight.... it can just be the case that they have lost some money that's all )
(D) the overnight service is too expensive to be attractive to most customers currently (too expensive doesn't necessarily mean that they wont buy it, they may still buy it for the convenience factor)
(E) competing companies' delivery services rarely deliver packages to their destination earlier than their promised time (irrelevant)

Answer A
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Option C is wrong because there can also be a possibility that the company is generating more sales from it's 2 day delivery. Also irrespective of 1 day or 2 day delivery, there is no additional cost to be bore by the company. His profile/ sales remains the same while transport goods from origin to destination.
The only reason for a loss will be from its negative publicity/ image.
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Dear.. We are concerned of , if the plan is implemented whether it would achieve the goal of encouraging sales of its premium next day delivery service. not what will happen when the plan is not implemented .
rnn
i chose wrong answer c...

how do we negate c? C. if the plan is implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system?

This would weaken the argument, right?
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Also predicting movement of customer is a conclusion drawn on several assumptions.
MartyMurray
sk05
Why is E not an assumption. If the competitors start delivering the products before the proposed time, then customers will move to them and the plan won't work.
(E) is tricky to eliminate, but here's why we can eliminate it.

Let's say that competitors sometimes deliver packages earlier than their promised time. Then, Super Express may lose some next-day business to those competitors' two-day services. It's true.

At the same time, if Super Express does not deliver packages early, at least Super Express won't lose next-day business to its own two-day business.

So, by delaying two-day packages, Super Express will be doing at least something to encourage use of its next-day service.
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I think the objective of the company here is to simply improve premium delivery service sales and not overall revenue.
m1033512
How C is wrong ?


Could you help to understand that .

Posted from my mobile device
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A) is the right answer because the argument is focused on the revenue and sales of its premium next day delivery. A) states: deliberate delay of packages will not affect the company's image in a way that significantly reduces its ability to attract and retain customers. When negated, it becomes: deliberate delay of packages will affect the company's image in a way that significantly reduces its ability to attract and retain customers. This murders the argument because if deliberate delays of packages impact the company's image in a way that significantly reduces its ability to attract and retain customers, they will result in lower revenues.

B) Does not murder the argument, it just says that the customers have a preference for either two-day or next-day delivery - eliminate.

C) This is at trap. No where in the passage does it focus anything on cost-benefit comparison or profitability. The passage focuses on the plan encouraging sales of its next day delivery by intentionally delaying the package of the two day delivery service. C) does not indicate anywhere that this will result in lower sales. Eliminate.

D) Does not murder the argument, as it does not focus on the argument that purposely delaying the two day delivery will encourage sales of its next delay delivery. Eliminate.

E) Regardless of what other companies do does not have anything to do with the argument at hand. We need to show how this plan will not work by resulting in lower sales. If other companies do the same, it does not indicate that this plan will fail. Eliminate.
Bunuel
Super Express Shipping Company has implemented a new distribution system that can get almost every package to its destination the day after it is sent. The company worries that this more efficient system will result in lower sales of its premium next-day delivery service, because its two-day service will usually arrive the following day anyway. The company plans to encourage sales of its next-day service by intentionally delaying delivery of its two-day packages so that they will not be delivered the following day, even if the package arrives at its destination city in time for next-day delivery.

The company's plan assumes that

(A) deliberate delay of packages will not affect the company's image in a way that significantly reduces its ability to attract and retain customers
(B) most people do not have a preference for either two-day or next-day delivery
(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system
(D) the overnight service is too expensive to be attractive to most customers currently
(E) competing companies' delivery services rarely deliver packages to their destination earlier than their promised time


ID: 500115
CR28931.01
Verbal Review 2020 NEW QUESTION­
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The company’s plan aims to maintain demand for its premium next-day delivery service by intentionally delaying two-day packages, thereby ensuring that only next-day packages are reliably delivered the following day. The success of this plan rests on certain assumptions.

Let's evaluate each option:

(A) deliberate delay of packages will not affect the company's image in a way that significantly reduces its ability to attract and retain customers
This is a key assumption. If customers perceive the delays as intentional or a sign of poor service, the company's reputation could suffer, which would affect customer loyalty and, ultimately, revenue. For the plan to work, the company assumes that any negative impact on its image will be minimal or manageable. This is likely essential for the success of their strategy.

(B) most people do not have a preference for either two-day or next-day delivery
This assumption is less relevant to the argument. The plan does not hinge on customer preference for one service over another; rather, it relies on ensuring that customers who value next-day delivery continue to pay for it by preventing two-day packages from arriving the next day.

(C) if the plan is not implemented, the company would lose more money in lost sales of overnight deliveries than it would save with its new efficient distribution system
This is possible, but it does not directly support the plan’s underlying assumption. The assumption needed is about the effect of intentional delays on customer perception, not about potential financial trade-offs between services.

(D) the overnight service is too expensive to be attractive to most customers currently
This option is not directly relevant. Whether the premium service is currently attractive doesn’t impact the need for or success of the plan to delay two-day service.

(E) competing companies' delivery services rarely deliver packages to their destination earlier than their promised time
This might support the company’s competitive edge but does not directly relate to the company's assumption about the impact of intentional delays on its own service perception.

The best answer is (A) because the company assumes that deliberately delaying two-day packages will not harm its image or customer satisfaction to a significant extent.
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