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HoneyLemon
20 Sep 2021, 11:33
Kudos
Bookmarks
I would like to bring to your notice that due to technical issues I couldn't complete my exam scheduled on 20th Sep 2021. Even if my system specification was acceptable ,as per the system asked by examity, for the online GMAT exam ,I struggled to start the exam as the secured browser was not opening properly. Even after more than 2 hours of struggle from multiple laptop, somehow I could start the exam ,but the experience was way below my expectations with system glitches.
There was multiple screen lag, and when I brought the proctor's notice ,before he could respond and pause the exam , the timer was completed. In short the system failed to respond on time and lagged a few times during the exam. Overall I had a pathetic experience ,and I must get a fair chance to take the exam without additional cost. Right now the exam is not completed and the session was closed by proctor with an agreement that it is fair to retake after so much stop start and system lag.
I have raised a case with GMAT for the refund and waiting for the response. Anyone had similar experience ? What should I do now. I feel numb.
There was multiple screen lag, and when I brought the proctor's notice ,before he could respond and pause the exam , the timer was completed. In short the system failed to respond on time and lagged a few times during the exam. Overall I had a pathetic experience ,and I must get a fair chance to take the exam without additional cost. Right now the exam is not completed and the session was closed by proctor with an agreement that it is fair to retake after so much stop start and system lag.
I have raised a case with GMAT for the refund and waiting for the response. Anyone had similar experience ? What should I do now. I feel numb.
21 Sep 2021, 02:54
Kudos
Bookmarks
I also faced the same problem today.
I reported issue to GMAT, waiting for their response.
I reported issue to GMAT, waiting for their response.
HumbleFool
Joined: 26 May 2020
Last visit: 16 Apr 2022
Posts: 5
Given Kudos: 79
Location: India
Schools: ESSEC MiM "23 (S) ESADE Judge '23 NUS Rotman '24 Scheller
GMAT 1: 690 Q49 V34
21 Sep 2021, 08:12
Kudos
Bookmarks
Hi,
I have faced a similar issue today. I Had to click 3 to 4 times on the OA and then again 3 4 times to click submit and it was the same throughout the exam. I told the proctor about the problem but she asked to restart my system and warned me that restarting might not help. Things went completely wrong in AWA where I typed the sentence and have to wait 10 sec to see what was typed and then I restarted my system but the problem was not solved. In all the exam took more than 4 hours. Due to multiple clicking, I even cancelled my 2nd break.
Although I completed the exam I lost 20 seconds on each question in verbal. In the end, I had to guess questions and was stressed about it all the time. I have complained to the GMAC and hope to get reschedule voucher or a refund.
I have faced a similar issue today. I Had to click 3 to 4 times on the OA and then again 3 4 times to click submit and it was the same throughout the exam. I told the proctor about the problem but she asked to restart my system and warned me that restarting might not help. Things went completely wrong in AWA where I typed the sentence and have to wait 10 sec to see what was typed and then I restarted my system but the problem was not solved. In all the exam took more than 4 hours. Due to multiple clicking, I even cancelled my 2nd break.
Although I completed the exam I lost 20 seconds on each question in verbal. In the end, I had to guess questions and was stressed about it all the time. I have complained to the GMAC and hope to get reschedule voucher or a refund.
