Centre Experience Sushant University

Strengths:

The only notable strength of this test center was its location, which was relatively easy to access. The check-in process was also fairly quick, and the staff appeared polite at the beginning. Beyond this, there were very limited positives that contributed meaningfully to a smooth testing experience.

Would make the product better:

The test center urgently needs better infrastructure and stricter exam-day management. There was constant typing noise from other candidates, which made concentration extremely difficult. Additionally, the internet went down in the middle of the exam, causing serious disruption and anxiety. This resulted in a formal complaint to GMAC and a request for a reattempt, leading to unnecessary confusion and stress. Soundproofing, reliable internet connectivity, and improved invigilation are critical improvements.

My experience at this test center was disappointing and stressful. During the exam, multiple candidates were typing loudly, which made it hard to focus. More seriously, the internet disconnected midway through the test, interrupting the exam flow entirely. This forced me to lodge a complaint with GMAC to request a reattempt, which involved significant confusion and follow-ups. An exam of this importance requires a controlled, quiet environment and robust technical support, both of which were lacking. Given the pressure associated with standardized tests, such disruptions are unacceptable. I would strongly advise future test-takers to consider alternative centers to avoid unnecessary stress.