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AC796
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Nikhil
I don’t think others are facing this issue. It maybe something that is affecting only you. You can take a screenshot maybe and reach out to the adcom for help?
Have already mailed adcom. Awaiting their response
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You may have to call them if they don’t respond.
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I have tried calling, but no one is responding considering it’s the weekend. Will keep on trying though. However, I made a dummy application and tried submitting, it has the same error. So it might be some server issue

Nikhil
You may have to call them if they don’t respond.
Can you help me with the right contact number?
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Did you try this? +65 65162068​
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anzz27
I have tried calling, but no one is responding considering it’s the weekend. Will keep on trying though. However, I made a dummy application and tried submitting, it has the same error. So it might be some server issue
Hey. I’m a round 1 applicant. I too faced the same error. It rejected both my debit and credit card. I had to ask a friend in Singapore to make the payment for me. It’s unlikely that it’s a "Temporary" server error.
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Where to upload passport size photo

i did not see it anywhere in the application

Did anyone upload it ?

Also how did you guys convert GPA to 5.0 scale ,I have it in /10 scale ?
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Is anyone facing payment issue? I tried many times from yesterday but got error while paying. Is anyone facing same issue?
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pranayeekarmakar
Is anyone facing payment issue? I tried many times from yesterday but got error while paying. Is anyone facing same issue?
There are a few users above for whom the payment didn’t work as well.

I think some of them got it resolved by changing the mode of payment, or asking a friend in Singapore to make the payment etc
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pranayeekarmakar
Is anyone facing payment issue? I tried many times from yesterday but got error while paying. Is anyone facing same issue?
Hey, i reached out to adcom. They responded back saying there’s an issue with payment getway and asked to try on Monday.
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Thanks for the update anzz27
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Hey Nikhil, I am not reaching that point. When you click on make payment, it should take you to a page where you can input your card details. That page itself is throwing an error. So I am not even getting a chance to put details. I tried multiple browsers and devices. Same issue. Hence wanted to know if anyone else is facing this. PS. I started trying since 14th Jan 12.05 am IST, have been facing this issue since.
I don’t think others are facing this issue. It maybe something that is affecting only you. You can take a screenshot maybe and reach out to the adcom for help?

Hey, you're not the only one. I'm facing the exact same issue since yesterday. Unable to reach the page where payment details need to be filled. It's definitely a website issue, because i tried from different networks, different laptops, incognito mode, and also from my friend's laptop who is in Singapore. I've mailed them yesterday too, but I don't think they'll respond till tomorrow since it's the weekend.
Let me know if you've gotten any response or if the issue has been resolved for you?
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I am facing the same issue for payment. I also tried access via a Singapore VPN, but to no avail. Can anyone please share the adcom email id? I would like to register my concern against my application number
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I’ve mailed them on this email id - [email protected]
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Guys, anyone who manages to make the payment, please update us here, so rest of us can also try. I had mailed them on [email protected]
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👍
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Payment Gateway update: I found the Admissions Manager email id and got a reply instantly. She acknowledged that the gateway is facing issue. She asked me to try it again tomorrow.
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Thanks for a update Yachit.
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