Gmat online score delayed more than 27 business days

Question

Hi, my GMAT online exam took on Feb 6th.

It is already been 27 business days, 40 calendar days, and still counting now. I contacted them multiple times, the GMAT customer care team still keeps telling me to wait, they have no information to share with me at this moment. I already missed two applications, and am extremely anxious now.

Has anybody had the same experience before? What is going on with my GMAT score? Has anybody had a suggestion for me to get my score back?

Vinayak92 · Answer

ankur05  : I think they will take 20 business days only. I've tried emailing and calling them, but no luck!

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ankur05 · Answer

Vinayak92

Do let us know when you get your official score with how much business days it took for you.

Vinayak92 · Answer

ankur05  : Still waiting. I'm at 19th business day now. Did you receive your scores?

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ankur05 · Answer

Vinayak92  :-

No, I think there is a queue. First your result will come then mine.

For me today is 14th Business Day. I hope you get your score by tomorrow.

I have given my exam on 27th of November, when you have given your exam? and Do update when you get your result.

Thank you!!

Vinayak92 · Answer

Hi Guys,
Just an update here. I received my score successfully 2 days back. So it took me 30 calendar days to get it.

ankur05  : Did you receive your score now?

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ankur05 · Answer

Vinayak92  :-

Congrats on your score. Your score got stuck for admin review right?

I am still waiting for my score. Today is 16th Business day and 23rd calendar day.

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Vedasam · Answer

Hey guys!

I finally received my score today after 46 calendar days! It sure is frustrating and there are days I felt extremely disheartened and planned to retake the GMAT.

I'd suggest someone in the same situation to be persistent with follow-ups and to keep looking out for new ways to reach out to GMAC. If you haven't done anything wrong in the exam, you'll surely receive your scores.

usk · Answer

Hi, I gave my GMAT Online exam on 27th November 2021 and have still not received my official score. It has now been 22 business days, or 31 calendar days since this exam. I initially reached out to Pearson to ask them for an update, who informed me that they no longer serve as the GMAT Online delivery partner. They suggested me to reach out to Examity or Customer Care at MBA dot com.

Examity informed me that they cannot assist me with this query and told me to reach out to Customer Care at MBA dot com. I have reached out to them thrice now, with my first email being on the 13th of December. However I am receiving no response from them, and am anxious that this delay will cause me to miss my MBA application deadlines on 10th January. Can anyone assist me with this and let me know what I should do to get this resolved?

usk · Answer

Hi ankur, looks like you and I are in the same boat as we both gave the exam on 27th November and have still not received the score. Have you had any luck in receiving a response from Customer Care at MBA dot com?

ankur05 · Answer

Hey All,

Got my official result on 25th Dec.

I hope you guys will get yours soon too.

nlj71 · Answer

I have the same issue. I took the test on the 26th of November and havent received any notice as of now. Does anyone have an idea what I can do?

I wrote multiple emails but havent heard back from the customer care team at all.

My application deadline is in 14 days.

Thank you for your time!

usk · Answer

I have the exact same problem, my deadline is in 6 days and I am receiving no response from them!!! I'm going to call them today, this is getting ridiculous!

nlj71 · Answer

What do we even pay for if we dont receive any answer from the customer service or our score??

usk · Answer

Took me 4-5 calls today to finally get through to a customer service representative. After I got connected, he took my GMAT ID and then disconnected the call. As soon as he disconnected, I got a response back on my emails saying the matter got escalated to internal team and they will get back to me once they receive a response.

I would suggest calling them on +17036689604 and logging your complaint, otherwise you will also get stuck like me.

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rnrk · Answer

Did this get resolved for you?

I am in the same boat - waiting for my scores from Dec 13 online test. None of the phone numbers work - and I have been given the run around between Pearson and Examity and GMAC. They all pointed fingers at the other, and the email queries have gone nowhere.

usk · Answer

Still hasn't been resolved for me! I'm waiting for the official scores since 27th November. I had to apply to my universities based on unofficial score, after speaking to the AdCom. I had the same problem, everyone points fingers to each other, it's a nightmare. Latest I got from them was that it got escalated to internal team. After that, they haven't responded back to several emails that I have sent!

rnrk · Answer

Oh man - that's a nightmare scenario right there. There's practically nothing we can do if GMAC never comes thru!

usk · Answer

Absolutely! Let me know if/when you hear back from them!

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Vinayak92 · Answer

I gave my exam in November and my scores went under administrative review. I received my scores after 20 business days and applied to my target bschool and have received an admit aswell. Today I have received an email from GMAC that my scores have been cancelled. Has anyone else faced this issue or can suggest the way forward to this?

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Neymar007 · Answer

Had you taken gmat online or offline?? Vinayak92

Gmat online score delayed more than 27 business days

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