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# Can't access GMAC CATs

Author Message
Intern
Joined: 06 May 2018
Posts: 10
GMAT 1: 780 Q49 V51

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01 Aug 2018, 05:12
Has anyone been having trouble accessing the online GMAT Prep software? I've been trying to take another practice CAT since last night but it's just not working for me. I can log in fine to mba.com, but when I try to actually access the online platform for the CATs, the page never manages to load and just says "MBA Login Redirect" at the top.

I've never had this problem before and have tried every browser (IE, chrome, firefox), logging in and out, and restarting my computer. If anyone has dealt with this before, how did you solve it?

Thanks!
Intern
Joined: 01 Aug 2018
Posts: 40
Location: Brazil
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 05:20
1
I can not access it either! So upsetting to buy a product and not be able to use it! And the CATs are not cheap. I hope they fix this soon.
Intern
Joined: 06 May 2018
Posts: 10
GMAT 1: 780 Q49 V51
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 05:28
Yeah, it's super frustrating. My test is on Sat and I don't really want to take a CAT any closer to the test--really wanted to get it done last night. I also came in super early to work this morning for absolutely no reason (I study at my desk).
Intern
Joined: 06 May 2018
Posts: 10
GMAT 1: 780 Q49 V51
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 06:08
Intern
Joined: 20 Feb 2018
Posts: 14
Location: United States (NY)
GMAT 1: 730 Q49 V41
GPA: 3.88
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 06:22
Having the same issues - it stopped working yesterday afternoon (Eastern Time) and started loading again late at night. Kind of worked this morning but super slow... In the same boat as you, I have my exam on Saturday and wanted to get some practice on actual questions to stay fresh, but having a hard time with their site not working. On the other hand, it seemed that the old GMAT Prep software was working..
Founder
Joined: 04 Dec 2002
Posts: 16988
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 06:25
Oh man. This is a step back. Here is a mater list of all issues: https://gmatclub.com/forum/master-list- ... 71874.html

Posted from my mobile device
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Intern
Joined: 04 Apr 2018
Posts: 15
Location: India
GMAT 1: 740 Q48 V44
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 06:29
Yeah even I have not been able to access the CATs since yesterday. I thought there was some problem in my account.
Intern
Joined: 20 Feb 2018
Posts: 14
Location: United States (NY)
GMAT 1: 730 Q49 V41
GPA: 3.88
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 06:37
bb wrote:
Oh man. This is a step back. Here is a mater list of all issues:

Posted from my mobile device

Thanks - useful thread. I must have dodged the issues up to now, since I haven't had any issues with the site (been using it for about a month) until now.. BTW I was able to load the GMAT prep site just now... but it is still loading the exams and questions... Will try to reach their help line later this morning when I get a chance - though I'm sure they're overloaded!
Intern
Joined: 06 May 2018
Posts: 10
GMAT 1: 780 Q49 V51
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 07:46
Seems they've finally caught on:
https://gmatofficialprep.mba.com/Maintenance/
Intern
Joined: 01 Aug 2018
Posts: 40
Location: Brazil
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 08:44
1
They should give our money back if they can not keep their website working!
Also should let people reschedule free of charge!
Also, it is worrying that they have technical issues on something this simple. Hope their system does not fail while scoring my test!!!!
Senior Manager
Joined: 04 Jun 2018
Posts: 358
Location: Germany
Concentration: General Management, Finance
GPA: 3.6
WE: Analyst (Transportation)
Re: Can't access GMAC CATs  [#permalink]

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01 Aug 2018, 09:03
1
bb wrote:
Oh man. This is a step back. Here is a mater list of all issues: https://gmatclub.com/forum/master-list- ... 71874.html

Posted from my mobile device

Judging by the forums and peoples feedback, it seems like the quality of GMAC customer service has declined quite a bit over the recent months/years.
_________________

A couple of things that helped me in verbal:
https://gmatclub.com/forum/verbal-strategies-268700.html#p2082192

Gmat Prep CAT #1: V42, Q34, 630
Gmat Prep CAT #2: V46, Q35, 660
Gmat Prep CAT #3: V41, Q42, 680

On the mission to improve my quant score, all help is appreciated!

Senior Manager
Joined: 04 Jun 2018
Posts: 358
Location: Germany
Concentration: General Management, Finance
GPA: 3.6
WE: Analyst (Transportation)
Re: Can't access GMAC CATs  [#permalink]

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05 Aug 2018, 07:48
1
Update:

I had the same problem today, many users in the chat complaint about similar issues as well.
Therefore, I would assume it again was a global problem and not related to anyones Inet provider or hardware.

It is quite a petty, considering the price as well as the time pressure a lot of people are subjected to when it comes to the preparation for the GMAT.

Best regards,
(an unhappy) Chris
_________________

A couple of things that helped me in verbal:
https://gmatclub.com/forum/verbal-strategies-268700.html#p2082192

Gmat Prep CAT #1: V42, Q34, 630
Gmat Prep CAT #2: V46, Q35, 660
Gmat Prep CAT #3: V41, Q42, 680

On the mission to improve my quant score, all help is appreciated!

Re: Can't access GMAC CATs &nbs [#permalink] 05 Aug 2018, 07:48
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# Can't access GMAC CATs

Moderator: HKD1710

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