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Find a bug and get rewarded with 2 weeks of GMATClub Tests for free

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Joined: 04 Dec 2002
Posts: 17843
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GMAT 1: 750 Q49 V42
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 04 Feb 2019, 12:48
Archit3110 wrote:
bb , abhimahna
The issue is related to the gmatclubforum ios mobile app, I have installed the gmatclubforum mobile app on both of my android and ios devices with same login id, what I have noticed is that though on the android app the notification/alert on reply to post, reply on forums, reply on topics, activity follow up for following users comes almost instantaneously but whereas on ios the same alerts come up with a delay of atleast 30-45 mins..
Please note that most of the time both my handsets ios & android are connected on same wifi network and I am using same mobile network provider so the question of internet connection is OFS...
I believe its some technical glitch in terms of app update which is due for ios , kindly check..




Thank you for posting. I can't seem to reproduce this as I only use iOS and it seems timely. Would you mind taking a screenshot on the iOS/Android and emailing it to me at support@gmatclub.com?
P.S. We did have a bug with notifications last week - they were frozen for a few days but that should be resolved now.

Thank you!
BB
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 06 Feb 2019, 09:04
KanishkM wrote:
Hi bb

Good day/Good evening to you

After 6 months of preparing on gmatclub, this is the first time i noticed the attached discrepancy.
( Not sure if this has been already reported or not, or if this is working as designed)

Why did this window get so haphazard for this specific reply, is it because of so many internal quotes or on issue with its compactness.

Posted from my mobile device


Hi. Just a quick note that we have figured out how to solve this issue and should have it worked out in the next 24-48 hrs on the site.

Thank you for your suggestion!
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 06 Feb 2019, 09:21
bb wrote:
KanishkM wrote:
Hi bb

Good day/Good evening to you

After 6 months of preparing on gmatclub, this is the first time i noticed the attached discrepancy.
( Not sure if this has been already reported or not, or if this is working as designed)

Why did this window get so haphazard for this specific reply, is it because of so many internal quotes or on issue with its compactness.

Posted from my mobile device


Hi. Just a quick note that we have figured out how to solve this issue and should have it worked out in the next 24-48 hrs on the site.

Thank you for your suggestion!


bb

Thank you for providing an update on this.

It strengthens my credentials :-)
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Joined: 31 Jul 2017
Posts: 90
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Schools: Anderson '21, LBS '21
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 06 Feb 2019, 11:48
1
Hi bb,

The following seems to be a bug to me.Apologies in case it is the expected output.

Steps to Reproduce
1)https://gmatclub.com/forum/search.php?view=search_tags
2)Check more than one source under the same question type.
3)Hit the search button.

Expected
There should be a list of questions belonging to any of the sources checked.
(I believe that the query needs to be reset)

Actual
No results found.
Attachments

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Founder
Founder
User avatar
V
Joined: 04 Dec 2002
Posts: 17843
Location: United States (WA)
GMAT 1: 750 Q49 V42
GPA: 3.5
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 06 Feb 2019, 12:44
Manas1212 wrote:
Hi bb,

The following seems to be a bug to me.Apologies in case it is the expected output.

Steps to Reproduce
1)https://gmatclub.com/forum/search.php?view=search_tags
2)Check more than one source under the same question type.
3)Hit the search button.

Expected
There should be a list of questions belonging to any of the sources checked.
(I believe that the query needs to be reset)

Actual
No results found.


Thank you for calling this out.

This is a strict search type (I am considering changing it) but ALL TAGS must be present to see a result, so if you are looking for Probability and Arithmetic together or 700 and 500 at the same time, the result will be nothing. More about that is here: https://gmatclub.com/forum/gmat-club-fo ... 88068.html
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 18 Mar 2019, 23:29
Hi bb,

When i tried to change the Calendar format in the settings section from the default one to IST ,it got changed successfully.However, the changed time seems to be 1 hour ahead of the current IST time.

I am not sure whether it is a bug or caused by the day light gap phenomenon that i am not very much aware of.

Thank you,
Manas
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Joined: 04 Dec 2002
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 18 Mar 2019, 23:39
Manas1212 wrote:
Hi bb,

When i tried to change the Calendar format in the settings section from the default one to IST ,it got changed successfully.However, the changed time seems to be 1 hour ahead of the current IST time.

I am not sure whether it is a bug or caused by the day light gap phenomenon that i am not very much aware of.

Thank you,
Manas


Hi. Thank you. Please make sure your Summer Time Saving setting is set correctly. Try changing it and see if it helps.
https://gmatclub.com/forum/ucp.php?i=pr ... e=personal
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 26 Mar 2019, 01:11
bb abhimahna
This error is related specifically to gmatclub mobile app which I have installed on my android phone, although there have been no app crashes but time and again since last 10-12 days the app has been prompting to login with my credentials 'username & pwd' which never had been the case earlier. This error has happened about 3-4 times now in the last 10-12 days.
Is there any reason why does the app asks for login id & pwd even though I do not logout?
P.S: the prompt comes up mostly at times when I have over 20+ notifications pending to be viewed on the mobile app.
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Founder
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User avatar
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Joined: 04 Dec 2002
Posts: 17843
Location: United States (WA)
GMAT 1: 750 Q49 V42
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free  [#permalink]

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New post 29 Mar 2019, 12:46
Archit3110 wrote:
bb abhimahna
This error is related specifically to gmatclub mobile app which I have installed on my android phone, although there have been no app crashes but time and again since last 10-12 days the app has been prompting to login with my credentials 'username & pwd' which never had been the case earlier. This error has happened about 3-4 times now in the last 10-12 days.
Is there any reason why does the app asks for login id & pwd even though I do not logout?
P.S: the prompt comes up mostly at times when I have over 20+ notifications pending to be viewed on the mobile app.



I would suggest that you let the app load. If you have not used the app for a bit, it needs to auto-authenticate and until that happens (depending on your connectiion it may take a little while), your app will assume that you are not logged in, so you can wait a few seconds (not needed if you are on a fast connection) for the app to refresh or navigate to another page and that usually will auto-authenticate you.
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Re: Find a bug and get rewarded with 2 weeks of GMATClub Tests for free   [#permalink] 29 Mar 2019, 12:46

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