Events & Promotions
|
|
GMAT Club Daily Prep
Thank you for using the timer - this advanced tool can estimate your performance and suggest more practice questions. We have subscribed you to Daily Prep Questions via email.
Customized
for You
Track
Your Progress
Practice
Pays
Not interested in getting valuable practice questions and articles delivered to your email? No problem, unsubscribe here.
Nov 1912:30 PM EST
-01:30 PM EST
Learn how Keshav, a Chartered Accountant, scored an impressive 705 on GMAT in just 30 days with GMATWhiz's expert guidance. In this video, he shares preparation tips and strategies that worked for him, including the mock, time management, and more
Nov 2007:30 AM PST
-08:30 AM PST
Learn what truly sets the UC Riverside MBA apart and how it helps in your professional growth
Nov 2001:30 PM EST
-02:30 PM IST
Learn how Kamakshi achieved a GMAT 675 with an impressive 96th %ile in Data Insights. Discover the unique methods and exam strategies that helped her excel in DI along with other sections for a balanced and high score.
Nov 2211:00 AM IST
-01:00 PM IST
Do RC/MSR passages scare you? e-GMAT is conducting a masterclass to help you learn – Learn effective reading strategies Tackle difficult RC & MSR with confidence Excel in timed test environment- Nov 23
11:00 AM IST
-01:00 PM IST
Attend this free GMAT Algebra Webinar and learn how to master the most challenging Inequalities and Absolute Value problems with ease. 
Nov 2407:00 PM PST
-08:00 PM PST
Full-length FE mock with insightful analytics, weakness diagnosis, and video explanations!
Nov 2510:00 AM EST
-11:00 AM EST
Prefer video-based learning? The Target Test Prep OnDemand course is a one-of-a-kind video masterclass featuring 400 hours of lecture-style teaching by Scott Woodbury-Stewart, founder of Target Test Prep and one of the most accomplished GMAT instructors.
Hi all,
As we are facing the challenges of this new Online GMAT experience lets collect here the issues we encounter and their solutions (if any).
1.- Registration block, 2 weeks from the current date (Solved, extra capacity added)
2.- Vouchers not available for the Online GMAT (Pending, expected by May, not specific ETA yet)
3.- Black screen with video down during the exam (Being addressed, no ETA yet)
4.- Exam not launching (Being addressed, seems an issue on the verification step by PearsonVUE)
5.- Black screen after submitting photos and the exam status in mba.com (Refunded and allowed to take again the test 20 days later)
6.- Technical difficulties that lag the exam (Already rescheduled)
If you encounter other issues, post them here so we can have a better understanding of the situation.
If you have not done it, contact GMAC customer service about your issue, from experience I would say that the website form does not work at all, so send a detailed email to customercare@gmac.com (or your regional contact email) so they can take care of it.
Regards,
Pablo
As we are facing the challenges of this new Online GMAT experience lets collect here the issues we encounter and their solutions (if any).
1.- Registration block, 2 weeks from the current date (Solved, extra capacity added)
2.- Vouchers not available for the Online GMAT (Pending, expected by May, not specific ETA yet)
3.- Black screen with video down during the exam (Being addressed, no ETA yet)
4.- Exam not launching (Being addressed, seems an issue on the verification step by PearsonVUE)
5.- Black screen after submitting photos and the exam status in mba.com (Refunded and allowed to take again the test 20 days later)
6.- Technical difficulties that lag the exam (Already rescheduled)
If you encounter other issues, post them here so we can have a better understanding of the situation.
If you have not done it, contact GMAC customer service about your issue, from experience I would say that the website form does not work at all, so send a detailed email to customercare@gmac.com (or your regional contact email) so they can take care of it.
Regards,
Pablo
09 May 2020, 00:47
Kudos
Bookmarks
I have updated the status with the feedback provided by GMAC in yesterday's videocall, please comment if I have missed anything!
11 May 2020, 02:05
Kudos
Bookmarks
Hi all,
Since this seems to be the thread where we can discuss the technical issues with GMAT Online, I would like to post my experience.
I've made an appointment on 5th May. As per the instructions, I sat down for the test 30mins before the scheduled start time. The check in process was relatively smooth with everything from the start of system test to beginning of the test taking less than 10 mins. One thing I noticed in the process of system test is that it didn't accept my ID for the first time and I had to retake a picture of it and submit. I was expecting a proctor to come online and have a small chat before commencing the test, but I was directed to the test without any contact with the proctor (Guess the process went smoothly enough!!)
The problem started when I was asked to press accept on a screen that asks if it is XXXXX (my name) that is taking the test. I tried selecting YES but the radio button just wouldn't get selected. I didn't care about it much and after a few seconds the radio button was on and I proceeded to the next step and began my exam.
Once I started with the test, I clicked on the Whiteboard button but nothing would show up immediately. Its still the first question and thinking that my laptop is still adjusting, I ignored the whiteboard, did some math in my head, and answered the question.
The second question really needed some work, and I had to use the text feature of the whiteboard. It is then I noticed that every action (click of the mouse, typing one key..) took about 10-15 seconds to execute. As soon as I realized this, I raised my hand and alerted the proctor...but my chat window also took a while before it popped up. Proctor asked me "How can I help you?", and then as my keyboard function is lagged too...I couldn't reply to the chat. It took about 3-4 mins for the text "My whiteboard isn't working" to appear on the chat field. I gave up on the chat window, raised both my hands and just waved at the screen asking them to stop the test or whatever.
I received a call from the proctor 15mins into the test. I explained my issue to her and after a brief description, she asked me to reboot the Mac and come back to the test app. I did as she instructed, and everything seems to work just fine now.
I asked her if she could reset the timer or the test as a whole, but since I had already seen a couple of questions, she isn't allowed to reset the test. There was no way I could have completed 29 questions in 40 minutes of the test, so asked her to file a complaint under technical difficulties.
The proctor mentioned that I should just close the test browser, and that I would receive a reply from Pearson with a voucher/code for the retest in 2-5 days. Its definitely been longer than that but going through other comments, I guess I may have to wait a little longer before I hear from them.
After waiting for so long to take the test and be over with it, cancelling the test just right in the beginning kinda sucks!
Since this seems to be the thread where we can discuss the technical issues with GMAT Online, I would like to post my experience.
I've made an appointment on 5th May. As per the instructions, I sat down for the test 30mins before the scheduled start time. The check in process was relatively smooth with everything from the start of system test to beginning of the test taking less than 10 mins. One thing I noticed in the process of system test is that it didn't accept my ID for the first time and I had to retake a picture of it and submit. I was expecting a proctor to come online and have a small chat before commencing the test, but I was directed to the test without any contact with the proctor (Guess the process went smoothly enough!!)
The problem started when I was asked to press accept on a screen that asks if it is XXXXX (my name) that is taking the test. I tried selecting YES but the radio button just wouldn't get selected. I didn't care about it much and after a few seconds the radio button was on and I proceeded to the next step and began my exam.
Once I started with the test, I clicked on the Whiteboard button but nothing would show up immediately. Its still the first question and thinking that my laptop is still adjusting, I ignored the whiteboard, did some math in my head, and answered the question.
The second question really needed some work, and I had to use the text feature of the whiteboard. It is then I noticed that every action (click of the mouse, typing one key..) took about 10-15 seconds to execute. As soon as I realized this, I raised my hand and alerted the proctor...but my chat window also took a while before it popped up. Proctor asked me "How can I help you?", and then as my keyboard function is lagged too...I couldn't reply to the chat. It took about 3-4 mins for the text "My whiteboard isn't working" to appear on the chat field. I gave up on the chat window, raised both my hands and just waved at the screen asking them to stop the test or whatever.
I received a call from the proctor 15mins into the test. I explained my issue to her and after a brief description, she asked me to reboot the Mac and come back to the test app. I did as she instructed, and everything seems to work just fine now.
I asked her if she could reset the timer or the test as a whole, but since I had already seen a couple of questions, she isn't allowed to reset the test. There was no way I could have completed 29 questions in 40 minutes of the test, so asked her to file a complaint under technical difficulties.
The proctor mentioned that I should just close the test browser, and that I would receive a reply from Pearson with a voucher/code for the retest in 2-5 days. Its definitely been longer than that but going through other comments, I guess I may have to wait a little longer before I hear from them.
After waiting for so long to take the test and be over with it, cancelling the test just right in the beginning kinda sucks!
