Introducing GMAT Club Rewards (beta) : Tech Support, Complaints & Suggestions

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gauravraos

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

26 Jul 2017, 21:35

HI BB,

I have redeemed 50 points for math revolution daily quiz and another 50 points for math revolution 700+ 100 questions. The points have been deducted but i am not able to use any of the redeemed rewards. Can you help

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bb

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

26 Jul 2017, 23:20

Expert Reply

gauravraos wrote:

HI BB,

I have redeemed 50 points for math revolution daily quiz and another 50 points for math revolution 700+ 100 questions. The points have been deducted but i am not able to use any of the redeemed rewards. Can you help

Thanks for your patience. I have forwarded on your contact info to Math Revolution to provide you with these two subscriptions. If you have not opened an account with Math Revolution yet, please go ahead and create one - it will expedite things. If you have, then no action is needed.

Best Regards
BB

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mbaaspirant80

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

27 Jul 2017, 22:37

Hi bb,

My this review is published and online now but I can not see points awarded to me for this.
https://gmatclub.com/reviews/comments/e ... -345354164
my gmatclub user is mbaaspirant80.

Request you to please assign points for the same.
Thanks

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sashiim20

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

28 Jul 2017, 00:17

Hi bb,

I had posted a new question on 24 July, and received 2 points for it.

However yesterday a moderator by mistake had merged my post to another question which was not same question and i lost 2 points.
I PM the moderator and informed its not the same question and help to unmerge the post. Finally it was done but i have not received my rewards points back. Could you please do the needful.

Following is the link of my post.
https://gmatclub.com/forum/according-to ... l#p1896750

Thank you.

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bb

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

29 Jul 2017, 21:20

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sashiim20 wrote:

Hi bb,

I had posted a new question on 24 July, and received 2 points for it.

However yesterday a moderator by mistake had merged my post to another question which was not same question and i lost 2 points.
I PM the moderator and informed its not the same question and help to unmerge the post. Finally it was done but i have not received my rewards points back. Could you please do the needful.

Following is the link of my post.
https://gmatclub.com/forum/according-to ... l#p1896750

Thank you.

Hi. Sorry about that. Unfortunately the merge process breaks the sequence and points will not be awarded. I do not have a way to give you points either - it is a closed system... nobody can give anyone points.

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AkshayKS21

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

Updated on: 30 Jul 2017, 04:52

1

Kudos

My friend recently joined gmatclub and said that she could "kudos" everyone but me. And I've noticed that even after replying people with their personal queries I have not received any kudos (might be the case that they didn't award me one, or might be the same case that they tried but kudos couldn't be awarded)

How can we check this?

P.S.: I don't crave for Kudos nor do I need them to buy anything from gmatclub. But its nice to earn it right?

P.S.S. : Don't Kudo this post just to check if it is working. I am already embarrassed!

Originally posted by AkshayKS21 on 30 Jul 2017, 00:18.
Last edited by AkshayKS21 on 30 Jul 2017, 04:52, edited 1 time in total.

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susheelh

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 02:20

1

Kudos

Hi AkshayKS21, Sending a Kudo your way - Just to check if its working AND also for all the support and answers you give during chat sessions

AkshayKS21 wrote:

My friend recently joined gmatclub and said that she could "kudos" everyone but me. And I've noticed that even after replying people with their personal queries I have not received any kudos (might be the case that they didn't award me one, or might be the same case that they tried but kudos couldn't be awarded)

How can we check this?

P.S.: I don't crave for Kudos nor do I need them to buy anything from gmatclub. But its nice to earn it right?

G

susheelh

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 02:28

Now I get it. Thanks HKD1710 for taking the time out to respond.

HKD1710 wrote:

susheelh wrote:

Hello bb,

This is a great way to keep members engaged and Motivated. Brilliant Idea - Thank you!

However, Sometimes I dont seem to get points for the activity that I do. For example, I used the Timer today and yesterday - But got no points for it (This has happened few times). Also, Sometimes I do not get points for joining the Chat. Are there some "exceptions" on how we earn points? Or do you think this is some problem with Browser/Mac?

Hi susheelh,

If you carefully look at https://gmatclub.com/forum/rewards-dashboard.html?page=howto

then you will notice that you get a point for GMAT Club Timer attempt per day (after 24hrs). similarly for joining chat every 72hrs.

Any activity re-performed not after the said duration won't get the user corresponding point.

Consider PST time

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AkshayKS21

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 04:42

susheelh wrote:

Hi AkshayKS21, Sending a Kudo your way - Just to check if its working AND also for all the support and answers you give during chat sessions

AkshayKS21 wrote:

My friend recently joined gmatclub and said that she could "kudos" everyone but me. And I've noticed that even after replying people with their personal queries I have not received any kudos (might be the case that they didn't award me one, or might be the same case that they tried but kudos couldn't be awarded)

How can we check this?

P.S.: I don't crave for Kudos nor do I need them to buy anything from gmatclub. But its nice to earn it right?

I face similar problem while upvoting abhimahna 's posts. Of the hundred posts that I read of him and tried to give kudos to, only 2-3 got registered.

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abhimahna

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 04:50

Expert Reply

AkshayKS21 wrote:

I face similar problem while upvoting abhimahna 's posts. Of the hundred posts that I read of him and tried to give kudos to, only 2-3 got registered.

Ohh ****, Is it? :-D

Why did't you tell me before?

bb , please see this issue.

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AkshayKS21

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 05:02

1

Kudos

abhimahna wrote:

AkshayKS21 wrote:

I face similar problem while upvoting abhimahna 's posts. Of the hundred posts that I read of him and tried to give kudos to, only 2-3 got registered.

Ohh ****, Is it? :-D

Why did't you tell me before?

bb , please see this issue.

Oh yes.
See the attached image. When I click "+1 Kudos" then this loading appears. Nothing really loads. When I refresh this, I still could see the +1Kudos button indicating the previous one is not registered.

I don't pm moderators, i used to think it will make me look like despo :lol:

I pinged warriorguy after thinking about it for 2 weeks

And you and I never really interacted. That's why

I should have notified you, my fault.

But this could be looked into now

Attachments

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abhimahna

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 06:18

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AkshayKS21 wrote:

Oh yes.
See the attached image. When I click "+1 Kudos" then this loading appears. Nothing really loads. When I refresh this, I still could see the +1Kudos button indicating the previous one is not registered.

I don't pm moderators, i used to think it will make me look like despo :lol:

I pinged warriorguy after thinking about it for 2 weeks

And you and I never really interacted. That's why

I should have notified you, my fault.

But this could be looked into now

Thank you for reporting.

I will work with bb on this.

I have lost 100s of Kudos

L

bb

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

30 Jul 2017, 16:53

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AkshayKS21 wrote:

abhimahna wrote:

AkshayKS21 wrote:

I face similar problem while upvoting abhimahna 's posts. Of the hundred posts that I read of him and tried to give kudos to, only 2-3 got registered.

Ohh ****, Is it? :-D

Why did't you tell me before?

bb , please see this issue.

Oh yes.
See the attached image. When I click "+1 Kudos" then this loading appears. Nothing really loads. When I refresh this, I still could see the +1Kudos button indicating the previous one is not registered.

I don't pm moderators, i used to think it will make me look like despo :lol:

I pinged warriorguy after thinking about it for 2 weeks

And you and I never really interacted. That's why

I should have notified you, my fault.

But this could be looked into now

Thanks for reporting the issue! We will look into it. There are a few reasons this may be happening including an issue with Java on the browser. Next time this happens with you giving Kudos to someone, please PM me with the link to the post that you tried giving Kudos to.
Thank you.

L

bb

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

02 Aug 2017, 14:11

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I am excited to announce that we have a new Reward available - now you can redeem your points for a 10-day access to the Target Test Prep Course.

The 10-day access is unlimited, meaning you are not constrained to a certain section of the course.
Anyone with 75 points (at this time; point value subject to change) can redeem for the Target Test Prep Course 10-day access.

Good luck and hope this gets you closer to your dream score!

See All Rewards Here: https://gmatclub.com/forum/rewards-dash ... ge=rewards

Please note that it does take 1-2 business days to process your reward; it is not instant folks. Thank you for your patience.

Attachment:

Target Test Prep Course.jpg [ 48.42 KiB | Viewed 2798 times ]

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tanvi9

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

04 Aug 2017, 07:03

Hi BB,
I have redeemed gmat club premium membership with my 100 points and kudos required. But I am unable to use any of it, its over 24 hours now when does it start reflecting in my profile? I want to use veritas free cats and other things that come along with it.
Also I have not received any mail from veritas for my free tests. Kindly Help

Thanks.
Tanvi

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tanvi9

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

07 Aug 2017, 20:18

Hi BB,
I am not able to access my redeemed rewards, 100 points have been deducted and it has been more than 48 hours, I have not received any notification for my free tests from veritas , also the premium membership has not started to reflect in my account. Could you please look into this so that If there is a problem or something, I shall rely on other resources/tests.

Thanks,
Tanvi

bb wrote:

I am excited to announce that we have a new Reward available - now you can redeem your points for a 10-day access to the Target Test Prep Course.

L

bb

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Re: Introducing GMAT Club Rewards (beta) [#permalink]

07 Aug 2017, 22:33

Expert Reply

tanvi9 wrote:

Hi BB,
I am not able to access my redeemed rewards, 100 points have been deducted and it has been more than 48 hours, I have not received any notification for my free tests from veritas , also the premium membership has not started to reflect in my account. Could you please look into this so that If there is a problem or something, I shall rely on other resources/tests.

Thanks,
Tanvi

bb wrote:

I am excited to announce that we have a new Reward available - now you can redeem your points for a 10-day access to the Target Test Prep Course.

Thank you. I have been out over the weekend - I replied to you via PM that you sent me (so not sure where to reply really)

gmatclubot

Re: Introducing GMAT Club Rewards (beta) [#permalink]

07 Aug 2017, 22:33