i travelled to a different city to appear for exam but denied entry because passport was mandatory although it was not mentioned clearly to me at the time of booking exam.

also gmat team didnt refund me the fees for reappearing which is quite shocking as they are a test taking organization and not only profit focus business unit.


even after lots of request they were not even allowing a refund which is really bad from their side considering 250$ is a huge amount from students of india

the location was good

the staff was not at all supportive and denied access

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Oh My god can I give zero ? , how can companies hire such incompetent system providers, such a shame and such a mental strain on the exam takers , I am just wondering how these kind of companies survive. Probably no one else in market to take on their might, but they forget every great but arrogant ultimately fall. I wish they do. I have to now write another 30 odd words just because gmat does not believe you can give a negative review in less than 10”
Words , everyone is on Kahoot! And I am
Still typing because i am
Short of 11 words but the incompetency of Pearson will not be challenged because someone is getting a big kick back from them. Hope it’s 100 words

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i have successfully checked in but could not able to start the exam due to technical fault. I have reach to customercare raised a case but still waiting for the time frame to get the reply. I would request GMAC to be fast to act as other processes are also in line.
Such technical issue are not fault of test taker. please make sure of the computer that the test go flawlessly without any hitch.
such issue are very frustrating who is preparing very hard for the test with expectation. I would request GMAC to have a proper mechanism for the grievance handling . Many have some plan with the exam score. please be fast on deciding.

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Though the test center is conveniently located, easy to find in the prime locality in the city where most of the IT professionals and other people can easily access the test center. coming to the test center it is a kind of open place where you dont have much privacy in writing the exam well. now and then you will hear lot of disturbances from outside as it located on the main road, i would recommend not to select this as a preferred test center unless you have no option to left out. the noise level and the disturbances of external sources is very high and it will make you exam miserable while attempting the exam. while you are spending 250 dollars on a exam choose your options wisely.

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Winsoft Computer might just be the worst GMAT testing centre. I had my test in the mid of September 2017 and my experience was highly disappointing. Below are the series of events that took place during the test -

1. While I was on the 5th question from the last of the first section (Quant), the computers in the lab hanged and so did the exam abruptly in the middle while I was taking my test. After restarting the server and the computers when the test administer logged me back into the test, it had already skipped about 3-4 minutes in the process, affecting all the remaining questions in the section. This was the first big calling that I may not be getting the desired score for which I have worked really hard in the last couple of months, and was never expecting this to happen in the first place.

2. After the break- before starting the section 2, which was Verbal, the system of the candidate sitting behind me started to have some issues due to which the administrator and other staff members assembled to resolve the issue, creating a lot of disturbances in the lab. This disturbance kept increasing with their constant discussions, speaking on phone regarding the issue and noises due to repeated entering/leaving the lab, and didn't stop for the whole 75 minutes of my Verbal section. This hugely impacted my attention towards the test. It was so disturbing that I had to go through the questions multiple times just trying to understand in the noise. I had to skip many questions as well due to the loss of time. This was the second calling that things weren’t going as desired, and out of all things there is a bare minimum expectation of how the test-taking environment be which should be standard across the globe.

To everybody taking the test from Chandigarh area, please AVOID this centre!

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I really hope that companies rise up to compete with this very substandard testing company that seems to dominate the GMAT market for test taking. I had one of the most terrible experiences! Not only did it take them two weeks to fix a glitch in the system so that I could sign up for the EA, they wouldn't transfer the fee that I paid for the GMAT to take the EA even with the school's letter. They took zero responsibility for their inadequacies. Funny, and the test is for business school! I would have expected more considering the purpose of the exam.

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The testing centre at Kolkata is horrible.The systems provided are of a below average quality.You will keep on pressing the keyboard key for ages to see a character on the screen.However,the staff is extremely courteous.I had met with an accident a day before my testing and had bandages all over my body.For verification purpose,they had asked me to remove the bandages on my hand.After the palm verification,they gave me extra and even helped me in putting the bandage again. But a strict no to this place keeping in mind the testing conditions and the systems provided.

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I just paid for a practice exam from Pearson Vue. The exam timed out and would not let me complete the exam. This is a practice exam! In the fine print it tells you if you close your browser it is good for 30 days. It is a scam. now I need to pay for what I already paid for again! Talked with customer service and they said it was my fault for not clicking a separate link and reading the FAQ's about a practice exam. What! obviously the directions are not clear. Would I guess I need to read all of the FAQ's for a "practice test".

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Center Name : Pearson Vue - GATS, Symphony C, Ashok Nagar, Range Hill Rd., Pune.
City & Country : Pune, India
Parking facility : There was enough parking space for a two-wheeler, cars would be parked on the roadside I guess, not a problem.
Invigilator Reviews : They were nice except for nobody came to respond twice in the middle of the Quants section. Both the pens provided got dried and it was quite tough situation, more on this later.
Environment : The center is roadside, so there are vehicular noises, but Range Hill Rd. is quite serene compared to the mad traffic on other city roads. You don't need to worry much about noises, it was fine with an earplug. The room for six was quite congested (like a typical cybercafe in India) and be ready to tolerate fanatic sounds of keyboard strokes. This is a imp info, guys, unless you are the last guy starting the test you are bound to suffer keyboard music during your IR, Quants or Verbal section. Pearson claims to have noise proof separation, but in practice, folks are sitting in 2 rows with no separation from the guy behind you. So, how does the noise-proof thing matters. The center was clean.
Rating 5/5 : 1.5/5
Additional Info : Pls pay attention. There are quite a few points:
1. 2 marker pens provided to each student. Both were kind of weird, one stopped writing right away and the second one exhausted in IR. At that point I felt helpless, cos I was still not so accustomed to the small room and fanatic keyboard sounds by others. Decided to finish the section cos only 5 mins left. Complained about that, but it seemed it was common there, everybody had it. :? :roll: All in all I changed both the pens 4 times, but not satisfied :x One kind madam suggested, close the cap after use, don't keep it open :shock:
2. The reason behind keyboard cacophony was the worn out keyboards. Have u seen keyboards on sale road-side @ Rs.50 /pc.? Well, u ll find them at GATS, Pune. I found no point complaining, bcos even if they had changed it would have taken precious time and u don't need keyboard after AWA.
3. The laminated sheet was very very old and blackened by re-re-re-use. All were facing it, well it's India, 'complain' is no word in our dictionary.
Now u may guess, why they didn't come to respond, I was asking to replace pens.
Needless to say, I am thinking about Mumbai center for the re-test. Guys, pls write full reviews about everything that cud be a possible threat to anybody. In GATS, one brave girl was arguing with the proctor about facilities on expense of her own AWA time.
I DON'T BLAME my score on them, but the review may help the next guy.
I read all reviews before booking the center, but never found anything so wrong.
BE VOCAL FRIENDS.

Binit.

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I had my exam couple of days ago. I am residing in the US but belongs to India. As per the rules of GMAT,you have to have your passport book. Unfortunately, my passport book was with IRS for tax purpose, but I was having a stanped letter from the IRS stating that my passport is with them. Also I had couple of government issued ID proofs. The receptionist at the center told me that I cannot give the exam, and I asked her if she can check with somebody on the same. She called somebody and just told her that she has some letter stating her passport is not with her. I requested her to check with that person once again since she did not mentioned that it is with IRS(govn. office), she responded back to me saying "Don't you understand English?"

I was not allowed to give the exam, even if she had allowed me, I would not have performed well because lady just spoiled my mood. I scheduled my exam again after a week, but this time not at Jacksonville center, but at Gainesville center(100 miles from my home :) ). I loved the center, everyone at the center was warm welcoming, and that really matters on the exam date. I got score above my expectations.

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