1)A. a decline in the services available to non-commercial travellers … non-commercial
travellers is not a part of the passage and thus not verified … ‘decline in services’ is
not inferable.
B. a decrease in the size of the corporate travel market … the passage makes no comment
on changes (if any) in the travel market size.
C. a sharp increase in the number of cooperative alliances among travel agencies … sharp
increase is a bit on the extreme side … the dramatic growth mentioned in line 19 is of
the demand for travel services … the cooperative alliance stated in the passage
pertains to ONE single agency … it is unwarranted to conclude that all agencies
followed suit.
D. increased competition in a number of different service industries … the deregulation is
linked with the travel industry … this answer choice goes general to say competition
(also something NOT mentioned) increased in a number of service industries …
specific to general error.
E. the merging of some companies within the travel industry … lines 26 – 29 confirm that
this is exactly what happened … it is by way of mergers and co-operative alliances
that the ONE agency survived … CORRECT
2)A. provide evidence of the pressures on the travel industry to globalize … the author’s
primary purpose in the passage is to bring to light the scenario adopted by the ONE
travel agency not to prove that there indeed were pressures … the pressures are
mentioned only as a factor leading to the need to globalize.
B. demonstrate the limitations of the traditional routes to global expansion … to
demonstrate means to illustrate with examples … the limitations of the traditional
route to globalization are never illustrated upon in the passage.
C. illustrate an unusual approach to globalizing a service organization … the answer
matches exactly with what lines 19 – 20 have to say … CORRECT.
D. highlight the difficulties confronting travel agencies that attempt to globalize … the
difficulties confronting the travel agency are mentioned in the passage, however, the
author never highlights them.
E. underscore the differences between the service industry and other industries …
services industries are never compared with the rest of the industries in the passage
… they’re only both mentioned to be under the pressure to globalize … the word
differences is not verified.
3)A. They have been supplanted in most (Avoid Superlatives) service industries by
alternative routes … the only alternative route mentioned is the one in the example in
the end … routes is not verified.
B. They are less attractive to travel agencies since deregulation of the airlines … the
passage never mentions anything about the appeal having gone down after the
deregulation happened
C. They may represent the most (Avoid Superlatives) cost-effective means for a travel
agency to globalize … traditional routes were something service industries (including
the travel) were avoiding … 180 degrees answer.
D. They may be unsuitable for service agencies that are attempting to globalize … this is an
exact word to word match of what is said in lines 10 – 15 … CORRECT.
E. They are most (Avoid Superlatives) likely to succeed in markets that are not actively
growing … markets that are not actively growing make it impossible for internal
growth (one of the traditional routes) – lines 7 – 10 … 180 degrees answer.