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zhugelianges
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AjiteshArun
zhugelianges
Hi bros and sis,

I have originally appointed my exam (Online Executive Assessment) on 3PM HK Time. And I have checked in 30 minutes before the exam.

Yet, after I enter the Exam Proctoring Program, it STUCKS, the mouse click DID NOT MOVE, I CANNOT PROCEED Anything.

It just keeps showing the loading signal, loading, loading and I have waited for sth like 10 minutes, I have to use ctrl + alt + del.

And it just keeps on and on and on, no matter how many times I tried to log in again, that non-sense program just keeps me waiting and loading and I CANNOT PROCEED ANYTHING or ANSWER ANY QUESTIONS.

Can anyone please help? This is probably the worst online exam experience I have had so far.

Thanks a lot.
Hi zhugelianges,

Because you were not able to start your test, you should be able to get a free retest or a refund. Just reach out their customer support team.
Thanks, bros!

May I ask if anyone had that kind of experience before? Or just me?

I have lost all confidence on EA Online right now...Totally a mess.
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And what disappoints me the most is that GMAC customer care needs 2 business days to reply every email, no matter how urgent your case is.

GMAC sucks.
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Hi zhugelianges,

Did you get all of this sorted out?
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Hi zhugelianges,

Did you get all of this sorted out?
Yes, I have rescheduled an EA online Exam this Sunday.

Thanks a lot, Scott!
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Same things happened again...

I have got the refund and re-attempt the EA Online again. I have tested the system with no issues before the appointment time.

Yet when I actually take the exam, it still lagged for a long time...Before I take the 1st IR question, it ate my time for at least 5 minutes.

And every questions I need to wait for 30 seconds to 1 minutes for it to process. It makes me having 3+ questions for both IR and Verbal sections unanswered (so totally I missed 6 questions due to the system quality).

Given the result is not yet released, I expect the IR and V scores would be very bad.

What's the worst thing is that, GMAC have given me very slow response, they only replied the email once a 2 day period or so.

GMAC Sucks
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zhugelianges
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Hi zhugelianges,

Did you get all of this sorted out?
Yes, I have rescheduled an EA online Exam this Sunday.

Thanks a lot, Scott!

I hope you crushed it!
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