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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 16 Mar 2016, 06:47
Hi Jeremy,

I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.

Thanks!

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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 16 Mar 2016, 18:45
Dondarrion wrote:
I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.
The GMAC is aware of this issue, though I don't know whether they've done anything about it.

If it's urgent, you could just get the ESR. That will show you all your scores (except AWA).
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 18 Mar 2016, 07:32
Thanks AjiteshArun

Waiting on OfficialGMAT for a official response!

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New post 21 Mar 2016, 09:52
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OfficialGMAT wrote:
MBAUsername wrote:
Jeremy,

You mentioned late-2015 ETA for Exam Pack 2. Can you update this for us?

This software is by far the most valuable prep tool, but desperately needs a larger question bank and more analytics so that motivated studiers can better gauge their preparedness. Has GMAC ever considered open-sourcing any aspect of this software?

For example, let's assume GMAC is unwilling to reveal code or specific details related to the scoring or CAT algorithms. But maybe instead of open-sourcing the whole thing, GMAC could expand the question bank by accepting user-written questions. These user-written questions could be evaluated through a similar tool as used for "experimental" questions on the real exam, and then be uploaded into a massive question-bank database that drives the software.

Alternatively, open-source the whole damn thing on github. There are a lot of really smart people on here, some percentage of which are talented software developers. So you could get thousands of hours of expert code-writing for free.

Overall, there is infinite demand for more GMAC prep material. Someone there needs to figure out how to provide it.


Hello,

That did not happen as originally expected (clearly - since we're now in 2016), and we are still developing a final launch date for the new software. Once I have an update on this, I'll be sure to share it here. We know there is a desire for more prep materials and are looking to provide that for our users. Thank you for your input and ideas - I will certainly share this with our product teams.

Thanks,
Jeremy


Exam Pack 2 is now live and available on our website: http://www.mba.com/store/store-catalog/gmat-preparation/gmatprep-exam-pack-2.aspx?utm_campaign=Global_Exam-pack-2_03212016&utm_medium=social&utm_source=gmatclub.
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 21 Mar 2016, 16:01
AjiteshArun wrote:
Dondarrion wrote:
I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.
The GMAC is aware of this issue, though I don't know whether they've done anything about it.

If it's urgent, you could just get the ESR. That will show you all your scores (except AWA).


Hello,

We don’t currently have that direct capability. In fact, we currently don’t report scores directly from MBA.com to maintain high security. This is why scores are only available via a unique link send to the candidate’s email, with an additional authentication code step.

We do recognize that it would be easier to identify exams based on a score, so we will take this feedback into consideration and see if there is a way to implement a “reinstate based on score” enhancement. However, for the time being, you must identify your exam by the exam date and location.

Thank you for the question and for your feedback.

Thanks,
Jeremy
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Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 22 Mar 2016, 09:12
OfficialGMAT wrote:
This is why scores are only available via a unique link send to the candidate’s email, with an additional authentication code step.
The authentication code was "replaced with date of birth" :)

Just one of the many (very welcome) improvements you guys have brought in!
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New post 22 Mar 2016, 09:53
AjiteshArun wrote:
OfficialGMAT wrote:
This is why scores are only available via a unique link send to the candidate’s email, with an additional authentication code step.
The authentication code was "replaced with date of birth" :)

Just one of the many (very welcome) improvements you guys have brought in!


Yes, thank you for the clarification. We still think of that as an authentication step (hence my mistake), but you are correct.
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 22 Mar 2016, 10:13
OfficialGMAT wrote:
Hello,

We don’t currently have that direct capability. In fact, we currently don’t report scores directly from MBA.com to maintain high security. This is why scores are only available via a unique link send to the candidate’s email, with an additional authentication code step.

We do recognize that it would be easier to identify exams based on a score, so we will take this feedback into consideration and see if there is a way to implement a “reinstate based on score” enhancement. However, for the time being, you must identify your exam by the exam date and location.

Thank you for the question and for your feedback.

Thanks,
Jeremy


Just to clarify, the only way for me to see what my score was on a particular exam is to purchase the ESR?

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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 22 Mar 2016, 10:59
Dondarrion wrote:
OfficialGMAT wrote:
Hello,

We don’t currently have that direct capability. In fact, we currently don’t report scores directly from MBA.com to maintain high security. This is why scores are only available via a unique link send to the candidate’s email, with an additional authentication code step.

We do recognize that it would be easier to identify exams based on a score, so we will take this feedback into consideration and see if there is a way to implement a “reinstate based on score” enhancement. However, for the time being, you must identify your exam by the exam date and location.

Thank you for the question and for your feedback.

Thanks,
Jeremy


Just to clarify, the only way for me to see what my score was on a particular exam is to purchase the ESR?


No, you can look it up using the link that was sent to you by Pearson Vue after taking the exam.
Quote:
Q: When do I get my scores?
A: You will get an unofficial score report with Verbal, Quantitative, Integrated Reasoning and Total scores immediately after your exam. You will receive an email with a URL to access your score report within 20 days of your exam. This email will contain a link with instructions to access your Official Score Report online. You may then view, download, or print your Official Score Report. If you no longer have access to the email, you will need to contact GMAT Customer Service by phone. Learn more about scoring and score reports.
Return to top of page
Q: How can I access my GMAT Scores online?
A: Online scores are not available through mba.com. Refer to the e-mail that contained a URL unique to your results within 20 calendar days of testing. This email will contain a link with instructions to access your Official Score Report online. You can view, print, and download a PDF copy of the official results to your computer. A printed copy of this score is an authentic official score report.

You will need to contact Pearson VUE by phone if you cannot access the e-mail containing your URL.


http://www.mba.com/us/frequently-asked- ... ports.aspx
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New post 22 Mar 2016, 11:11
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Dondarrion wrote:
Hi Jeremy,

I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.

Thanks!


bb

The issue is that the scores are cancelled - no link is sent for cancelled scores. When I log in and go to my GMAT page, I can see 3 exams with the option to "reinstate your score".

As I mentioned before, I cannot remember my split on my second exam (that I took back in December), nor my IR score. As of now, it appears that the only way to see a "cancelled score" is to purchase the ESR before opting to reinstate your score. I was asking OfficialGMAT if there was any plan to allow students to see their scores without purchasing the ESR.

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New post 22 Mar 2016, 11:51
Dondarrion wrote:
Dondarrion wrote:
Hi Jeremy,

I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.

Thanks!


bb

The issue is that the scores are cancelled - no link is sent for cancelled scores. When I log in and go to my GMAT page, I can see 3 exams with the option to "reinstate your score".

As I mentioned before, I cannot remember my split on my second exam (that I took back in December), nor my IR score. As of now, it appears that the only way to see a "cancelled score" is to purchase the ESR before opting to reinstate your score. I was asking OfficialGMAT if there was any plan to allow students to see their scores without purchasing the ESR.


Yes, you are correct. The only way to see a cancelled score is to purchase an ESR.
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 22 Mar 2016, 11:54
Dondarrion wrote:
Dondarrion wrote:
Hi Jeremy,

I have a question about the new "reinstate your score" feature. I have taken several GMATs and for the life of me, I can't remember my splits or IR score on my second exam. If I decide to reinstate a score, is there a way for us to see all of the scores to determine which one we want to reinstate? I think this would especially apply to people who have taken the GMAT 5+ times over a several year period.

I tried to click on "reinstate your score" to see if it gives you a preview - it doesn't.

Thanks!


bb

The issue is that the scores are cancelled - no link is sent for cancelled scores. When I log in and go to my GMAT page, I can see 3 exams with the option to "reinstate your score".

As I mentioned before, I cannot remember my split on my second exam (that I took back in December), nor my IR score. As of now, it appears that the only way to see a "cancelled score" is to purchase the ESR before opting to reinstate your score. I was asking OfficialGMAT if there was any plan to allow students to see their scores without purchasing the ESR.



Thank you! Good point.... I did not think of it!
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 24 Mar 2016, 21:56
Hi OfficialGMAT,
I recently downloaded GMATPrep 2.3.322 and took the first free CAT then. Few days later, I bought the Exam Pack 1 and installed it for my software. But when I returned to take my second free CAT, I found that the first 7 questions in the second free CAT were the same as the first one. So I had to Exit the exam right then and took another CAT from the Exam Pack 1.

Could you kindly explain to me what was wrong with my free CATS, as I suppose that as long as I just take each free CAT for the first time the contents in each of them should not have any repeatition? At the first time I installed Exam Pack 1, I forgot to Close the GMATPrep, but after realizing that, I closed it immediately and reinstalled the Exam Pack. Did it contribute to the repeatitions in the two free CATS? Could you suggest me some ways to resolve it?

Thanks for your response :)

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New post 25 Mar 2016, 07:18
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thuyduong91vnu wrote:
Hi OfficialGMAT,
I recently downloaded GMATPrep 2.3.322 and took the first free CAT then. Few days later, I bought the Exam Pack 1 and installed it for my software. But when I returned to take my second free CAT, I found that the first 7 questions in the second free CAT were the same as the first one. So I had to Exit the exam right then and took another CAT from the Exam Pack 1.

Could you kindly explain to me what was wrong with my free CATS, as I suppose that as long as I just take each free CAT for the first time the contents in each of them should not have any repeatition? At the first time I installed Exam Pack 1, I forgot to Close the GMATPrep, but after realizing that, I closed it immediately and reinstalled the Exam Pack. Did it contribute to the repeatitions in the two free CATS? Could you suggest me some ways to resolve it?

Thanks for your response :)


I've talked to the support team about this. You should update your software to the latest version (v2.4.323), since there have been recent updates to the software. Unfortunately, once the software has been updated, there will be repeated questions as you have already taken one of the practice exams. After updating the software, please send a screenshot of any questions that are exactly the same along with which exam has been taken (i.e. Exam 3 or Exam 4) to gmatprep@mba.com. If there's anything else we can help with, please let me know.
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 30 Mar 2016, 05:51
Hi,

I have ordered the exam pack 2 on 30/3/2016 and not been able to activate it.
FYI, using GMATPrep 2.3.322 version

Please find the below details:
Order Number: 213087100
Order Date: 30/03/2016
Customer Number: 100481921
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New post 30 Mar 2016, 06:08
FightToSurvive wrote:
Hi,

I have ordered the exam pack 2 on 30/3/2016 and not been able to activate it.
FYI, using GMATPrep 2.3.322 version

Please find the below details:
Order Number: 213087100
Order Date: 30/03/2016
Customer Number: 100481921


Hello,

You will need to upgrade to the latest version of the free GMATPrep software: v2.4.323. You can download the latest version here: http://www.mba.com/us/store/download-free-gmatprep-software.aspx. If you continue to have issues, please reach out to gmatprep@mba.com for further assistance and troubleshooting.

Thank you,
Jeremy
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 30 Mar 2016, 23:22
OfficialGMAT wrote:
FightToSurvive wrote:
Hi,

I have ordered the exam pack 2 on 30/3/2016 and not been able to activate it.
FYI, using GMATPrep 2.3.322 version

Please find the below details:
Order Number: 213087100
Order Date: 30/03/2016
Customer Number: 100481921


Hello,

You will need to upgrade to the latest version of the free GMATPrep software: v2.4.323. You can download the latest version here: http://www.mba.com/us/store/download-free-gmatprep-software.aspx. If you continue to have issues, please reach out to gmatprep@mba.com for further assistance and troubleshooting.

Thank you,
Jeremy


Thank you Jeremy. It worked. Really appreciate it!!!
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 09 Apr 2016, 15:34
Hi Jeremy,

I have scheduled my exam; payment has been processed; I received a confirmation email. Nonetheless, on mba.com I see the message: You do not have any exams scheduled.

Is it smth normal? I've been trying to reach GMAC directly, but since today is saturday..no one is available..

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New post 11 Apr 2016, 05:11
mvictor wrote:
Hi Jeremy,

I have scheduled my exam; payment has been processed; I received a confirmation email. Nonetheless, on mba.com I see the message: You do not have any exams scheduled.

Is it smth normal? I've been trying to reach GMAC directly, but since today is saturday..no one is available..


Hello,

That is not normal. Your scheduled exam should show up in your account. Please contact us directly at customercare@mba.com with your details and information so we can confirm your appointment.

Thanks,
Jeremy
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 11 Apr 2016, 06:06
OfficialGMAT wrote:
mvictor wrote:
Hi Jeremy,

I have scheduled my exam; payment has been processed; I received a confirmation email. Nonetheless, on mba.com I see the message: You do not have any exams scheduled.

Is it smth normal? I've been trying to reach GMAC directly, but since today is saturday..no one is available..


Hello,

That is not normal. Your scheduled exam should show up in your account. Please contact us directly at customercare@mba.com with your details and information so we can confirm your appointment.

Thanks,
Jeremy


Thanks Jeremy,

I got confirmation this morning. I believe it should be smth related to the fact that I registered during the weekend. Now my test shows up in the upcoming exams.

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Re: Post Your Questions to GMAC Official Representative Here   [#permalink] 11 Apr 2016, 06:06

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